Every day I wake up without the love of my life,she was the most special husky wolf.She was my…read moreeverything.Because of the neglect and lack of care by this facility,and their untrained staff,she's dead. I was rescuing a foster puppy but hadn't been informed that she had been exposed to distemper,until after she arrived. I hurriedly got my 4 dogs into boarding even though they were vaccinated,I wanted to keep my wolf safe,since our last foster gave her kennel cough. The morning I was supposed to pick up my pack,I got a call as I was heading out the door.One of my dogs was dead,they wouldn't tell me who,even though they knew. I was in shock but tried to keep everything straight so when I finally had time to process it,I would have all the facts committed to memory in order. I arrived and saw the love of my life on a rolling cart. She was covered in blood. Her jugular had been severed and her intestines eaten out. After kissing her face and telling her I loved her more than anything,I wanted to see my other dogs.One of my dogs had many cuts on her so the staff thought she was guilty,but that dog is very submissive,afraid of everything,and she worshipped my wolf.The reason she had so many cuts was because the dog who killed my wolf went after her first. The best friend of the wolf had broken a tooth probably from trying to intervene.She also had bite marks on her face so the guilty dog had also gone after her. When I asked Cody what happened he said he had heard lots of barking around 4a,but it ended quickly. Upon asking him 2 other times,once he responded he only heard a scuffle no barking,and the last time he said no one heard anything. The first time I asked him about what happened that day,he said he fed them after I left but I said I was here until 2 and you said you fed them at 2 for their last meal.He said oh then I fed them at 1 because you were coming.Then he didn't check on them again until the next morning at 7a.1p to 7a is a long time to keep 4 big dogs together in a space that no more than 2 small dogs should share,especially when their own rules say no more than 2 dogs would be kept together at a time. The next time I asked what happened he said he fed them at 2p and they all wanted to be together in the same space. Well that's not true,because my wolf and her best friend were terrified to go into the barn.I don't even want to think about what they went through to make them that afraid to go into the barn,but my dogs were brave,so it must not have been good. The 3rd time I asked what happened that day Cody said,I followed your written directions.I said well that can't be right because my directions said to feed them 12 hours apart and you stop feeding them at 2p you said. Months afterwards he says that I had been feeding them when I visited,which I wouldn't do,because that's THEIR job.So that means they were being starved the whole time they were there.They were getting breakfast maybe,but then I would visit so they weren't being fed dinner,not at 2p,or7p like instructed in writing on their paperwork. So then,they didn't feed them,kept all 4 big dogs stuck together like sardines in a tiny little cell,that was hot,that they didn't let out for 17 hours!!!And then they tried to skirt their accountability by saying I was feeding them when I wasn't,which only proves Cody wasn't feeding them either. ALL of this could have been avoided if Cody had checked with me,hey your dogs are all together in the same cell,should I separate them,like they had supposedly been doing?And I would've said yes,separate them.Or if Cody had asked hey,when you visited,did you feed them?I would've said no,because that's your job.Just like it's your job to follow your own rules of not having more than 2 dogs together at a time. And now...I get to wake up screaming out of dreams periodically,though this happened 7 months ago,and I can't stop missing my dog who died so tragically,who was then vomited up by the dog who killed her,and that dog had to be euthanized because she could never be around other animals safely again.I have 2 dogs left who are traumatized,one of whom was blamed by the staff because they couldn't figure out that she was attacked first.Yet Cody still works there,the staff still defends him,when he's completely in the wrong,can't read dog behavior at all,didn't do his job,completely neglected feeding them or letting them out,for 17 hours!!!And I will never get my love back :( Now that they are being completely dismissive,and didn't even bother with an investigation,or holding Cody accountable for his negligence,now I can't stay quiet. I know I can't be the first to have my pets be treated badly,or neglected,and I'm terrified for anyone who brings their pets there. Please keep your animals safe and take them ANYWHERE else. I miss my wolf girl every day.She's never out of mind,nor is my guilt for taking her to the place where she would meet her death,due to their lack of care,neglect and dismissive behavior.

When I arrived at the kennel to drop off my dog they seemed unaware that I had a reservation for…read moreboarding. Saying "they forgot to write it down". I was scheduled to pick my dog up on a Tuesday (dropped off Saturday AM), however I was going to be delayed and not going to be able to be back until Wednesday. I called the kennel to discuss at 3pm on Monday. I received no answer so left a message. There was no return call that night and I called again at 8 am Tuesday, no answer again. After leaving another message I called every hour that morning. Finally I asked my son to leave work to go get my dog as I was overwhelmed with worry. When he arrived to pick up my dog they were unable to locate all the items I had brought in and were generally disorganized. I can't say that my dog was mistreated but he was certainly stressed. While I was panicking about my dog Tuesday morning I unfortunately found a very sad review on Yelp about West Eugene Kennel. I would recommend finding kennel services elsewhere. Don't take the chance.

Ben is a dog whisperer. Simply put, I've never seen anyone have such a command over a pack of dogs…read morewho all clearly adore him. He runs a tight ship mind! There's plenty of time to play and explore but when Ben says "touch", you best be coming running, and all his dogs know so and do so willingly, tails wagging, eagerly awaiting their next command. Ben is also incredibly punctual, reliable, and a joy to be around other humans too! Your dog and family would be lucky to have him.

Ben knows how to speak dog! He helped my pup become socialized with dogs and people! Before my dog…read morestarted with Ben he was a shy, nervous wreck! After a month in a pack he was a new man! He was so much more confident and relaxed. He actually started enjoying his walks way more and was eager to meet new people and dogs! Ben is a miracle worker. Do your pup a favor and hire Ben! You won't regret it! He offers amazing services! https://www.rover.com/members/ben-c-pro-trainer-offering-pack-walks/?end_date=&monday=True&service_type=dog-walking&tuesday=True&start_date=&refer=search

5-Star Mobile Pet Grooming Experience!…read more I couldn't be happier with the service from Pawfect Love! They come right to my doorstep, making the whole process so convenient and stress-free for both me and my pet. Been a client for years with no plan on changing! The groomers are kind, professional, and clearly experienced. They took the time to make my pet feel comfortable, which was a huge relief since my dog can be a bit anxious.

As someone that has worked with and having my own animals for 40+ years I've always relied on…read morepeople that I know to care for them when away from home. This was the first time I had hired a stranger to care for my animals and home. Everything was in tip top shape upon our return. Animals, home and garden are all thriving. Thanks for the excellent care and will definitely use this service again!

Deanna did a beautiful job on our long haired dachshunds and toy poodle…read more She handled the older one with extra care. They seemed comfortable with her and they all looked adorable after her professional grooming.

Deanna is fabulously thorough and oh so kind. My dogs love going to her place to be groomed, and…read morethey come out looking fabulous! I have an Aussie with a thick double coat so grooming is essential to keep things in check. Deanna can hold two dogs at once so we onky make one trip. Highly recommend for personalized service from a true professional in a dog-comfy environment

Let's face it, Genna doesn't have that many reviews because all of us are worried new clients would…read moretake her away from OUR dogs... :D Where to start? Since I found her in February, she's been nothing short of a life-saver and has become a huge part of my dogs' lives AND become a dear friend. When my schedule became impossible and I started finding notes from my neighbor on my door when I'd get home at the end of the day, I knew I needed to find someone. In came Genna, who loves dogs and animals to the core of her being, and who has - to my chagrin - cleaned up a myriad of crazy messes my dogs greeted her with. She walks my two large pups numerous times a week and even though I never asked her to, she lets me know when she's arriving and sends me fantastic photos of the dogs EVERY SINGLE TIME. Simply put, if you need someone who'll love and look after your dogs and probably do a better job at it than even you? Hire Genna and her employees... but please don't take my time slots. Seriously!

We were nervous to have someone come watch our dog while on vacation..... In comes Genna, she was…read moresimply amazing. I will never board a dog again. She would always come at the same exact time every day. She made sure to update us with plenty of pictures of their walks and adventures. I promise you will never find anyone better to watch your pets! We will never be worried ever again to go on vacation. Thank you so much Genna!

We had to put down our precious kitty, Trixie. After over 17 years, her little body just gave out…read moreon her. Our vet recommended Dr. Becki as a vet who would come to our house and help us through the end of life process with Trixie. She was absolutely amazing. She was very peaceful and calming for two very broken-hearted parents. I would highly recommend Peaceful Paws for anyone needing end of life assistance for their pet.

I was so grateful to Dr Becky for providing this service, I can't recommend her enough. When it was…read moretime for our cat to go, Becky came into our home. She was quiet, respectful and took as much time as needed to talk about our options and she was happy to give me her personal assessment as well. I was just really glad that I didn't have to take my cat in a carrier and in the car to a strange and scary vet place, but instead we all had a peaceful end to the inevitable. I think Becky also does regular hospice visits too, although I didn't use that service. She also offers text and email which made it just a bit easier for me to schedule her visit as I didn't have to listen to my voice cracking on the telephone. I highly recommend her if you should need end of life care for your pet.

Such a great experience working with Salty Pet Portraits! He did such a fantastic job working with…read moresome very nervous cats and is so talented at taking and editing phenomenal photos! Definitely plan to work with Salty Pet Portraits again in the future!

From the owner: I bring my travel studio to you or you can bring your pets to my in home studio.read more