Our Jack passed away in my arms suddenly at home on January 1, 2026. We took him in to West Coast…read morePet Memorial the next day for a private/individual cremation. The day was so hard and I just didn't want to let him go. He was my heart, my best boy. We were treated with compassion, respect and knew we were leaving him in good hands. We got him back a week later. His urn is beautiful, and the presentation was more than we expected. The paw print in clay sits on a stand next to his urn. I still miss him terribly, and cry daily. But I know he was treated so well there.

Our Junior passed away after a long and hard fight with FIV. We took him in last summer after he…read morespent most of his 14 years on the streets being abused. He was terrified of people but came to trust us as we cared for him. He declined quickly and we made the tough decision to say goodbye at Wilvet South. They work with this company and sent Junior to them with our permission. We got an email from WCPM less than an hour after Junior was gone. We took a couple of days to grieve and process and made the selections on the website. We chose the photo urn and a clay pawprint. We submitted our choices and paid on 4/28, two days after Junior left us. He was cremated on 5/1 and we didn't receive notification that he was ready until 5/6. Longer than expected, but maybe they're very busy right now. My partner went and picked Junior up. We live very close so it was convenient. He said the person he talked to was friendly and the process was quick: just sign a form and you get your pet back. Junior was in a velvet bag that was placed inside a paper gift bag. His pawprint was in a case similar to a jewelry case. There was an unmarked envelope that contained a certificate of cremation, which was a bit unexpected. We were expecting a card or something nice, not something so....clinical. The urn is fine, it looks a bit cheap. You have to unscrew it from the bottom and see your pets ashes in a bag if you want to put a photo in it. That's a bit much for us so we are going to see if we can slot a photo of our special boy in through the front of the frame instead. The thing that really dropped my rating happened today, the day after we brought Junior home. I was cleaning up and dealing with the bags left over after we put Junior on our mantle. The velvet bag has cremains on the outside of it. I picked it up and immediately touched the cremains of a pet, and I'm choosing to tell myself that it's not my Junior because that would break me in ways I can't even describe. It was clear that whoever packed our boy up put the bag on a surface that had cremains spilled on it. The cremains looked and felt like both ash and ground up bone. I immediately felt sick to my stomach and felt like I was going to pass out. What kind of careless person spills someone's beloved pet, doesn't clean it up, and then puts a pretty bag that goes to the client on top of that? How do you not immediately clean up something like that? Is the work area such a mess that this is unavoidable? Do they just spill cremains all over the place? Do they empty the cremulator all over a countertop and just sweep the remains into a plastic bag? What are they doing that this happened? It's completely unacceptable and the several people I've told about it have agreed. It was incredibly upsetting in the moment and now I'm just furious that these people were careless enough to allow it to happen. I would not allow WCPM to take care of another pet of mine when they're gone. We didn't have a choice this time, but next time I'm going to make sure we do. I can't go through seeing and touching that again. Do better, West Coast Pet Memorial.

In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

Oops... my prior post should commend Guinivere...my bad! Extremely fast responses, caring, and…read morejust a nice woman!

The staff at Aasum-Dufour Funeral Home are both knowledgable and professional. Their services and…read moreunderstanding of families and their needs is second to none.

Pet Friendly !!!! I recently had to put my very senior cat down. A friend told me about their…read moreexperience at Sweet Home Funeral Chapel, and they are honestly much cheaper than going through your vet. They were so kind and let me bring him right him, he was done by the next day. The price was $150, I paid extra because they also make paw print mementos and I had to have one. Great experience, sweet people !!!!.

After handling the death of my pet and calling all around to find a crematorium, it was beyond off…read moreputting the lack of empathy on the other end of the phone. Do be prepared to hear your lost loved one be called "it" and feeling as though they are simply a transaction for the business. However, at the very least their prices are affordable compared to all of the locations in the Eugene and surrounding area. As well as the turn over of when you bring your pet in and they are retuned to you.

Our beloved dog Whiskie had to be euthanized after going into respiratory distress and congenital…read moreheart failure at Bailey's Vetinary Hospital. It was devastating but both Bailey's gave him incredible care in his final moments even letting us spend extra time together to say goodbye and then made the aftercare so filled with dignity and care, calling the wonderful souls at Roseburg Pet Crematorium for us and scheduling an appointment for us for the next morning, thank you for accommodating us for a private witness cremation. Feather and the entire team at Roseburg Pet Crematorium are complete angels. We were floored by how attentive, peaceful, supportive and caring every bit of the process was. We have unfortunately lost Whiskie's whole family of four earlier the last few years and other very beloved dogs through the years and no one is as understanding and careful about giving souls the dignity they deserve like Roseburg Pet Crematorium. All services and options for preserving memories with loved ones are impeccable and all priced very reasonably as well. Whiskie had a chronic cough his entire life from asthma and loved life but would cough whenever he moved and we cannot tell you how much it meant to experience how much care and love RPC put into his end of life care. Whiskie was cremated with peaceful loving care which he shared with everyone he met his whole life and that has meant the world to us. Mom and I were on a roadtrip to be with family and will be back to also pick up a beautiful engraved art piece to honor our beloved pets in our garden and honestly would prefer and will try to drive all our dogs from California to be cremated with peaceful loving care in Roseburg now. To be honest California private witness pet cremation services we have tried have ranged from bare bones to high end but none put as much care and patience and allowed us to be with our loved ones every step of the way and many were honestly crude and eager to charge unbelievably borderline scammy ridiculous rates for services that should be treated with more patience, respect and care not greedy salesmanship. Thank you for the incredible attention to detail, care and love you each all put into everything you do Roseburg Pet Crematorium.

There are not enough words to express how wonderful AJ and her team are at Roseburg Pet…read moreCrematorium. This moment was never going to be easy, but with compassion and attention to the smallest detail, we were given the most amazing send off for our beloved cat. The facility is beautiful and so comforting. We recieved him in a very timely fashion with lovely keepsakes to treasure. You want the best for your loved one, Roseburg Pet Crematorium won't let you down. Thank you AJ!

Having a senior pet and understanding their time is here is understandably a heartbreaking time…read more Dr. Seana provided my family compassionate care in every step of the process, it was truly made bearable because of her kindness and professionalism. We had a peaceful last time together and Dr. Seana took great care of our kitty through every step and I would trust her for any other pets transition. The memorial items brought us so much peace because of the care she took in making them. Dr. Seana brought my family a beautiful ending to our kitty's life and I'm so grateful to have found her for us.

Monarch was a God-send when my baby Cheeto was ready to move to his forever home. Seana came to my…read morehome and was so sweet with Cheeto. Even after he has passed, she lovingly put him in a basket and covered him leaving his head uncovered. She came back a week later which his ashes, and several remembrance items including a heart with his fur and his paw prints. It was such a nice end-of-life experience. I miss my baby everyday, but I get to look at his memorial items and remember him.

I stumbled across Oregon Aquamation while looking for options for cremation for my beloved doggie…read morecompanion of 15 years. Fortunately the lack of reviews on this app didn't stop me from contacting them after learning the difference between standard cremation and Aquamation. Not only is this a less violent process it's a much better process for the environment without ANY drawbacks that I could identify. Joey the owner was truly empathetic to my situation as I spoke to him from the parking lot of Dove Lewis Pet hospital moments after I picked up my baby girl. He offered to pick Dini up from my house (and would have come to Dove Lewis if I had asked him to!) Without any additional charge! The "least expensive" cremation option given to me by Dove Lewis charges an outrageous fee of $200+ to pick up your pet! And they do traditional fire cremation. Joey met me at my house and took great care placing Dini in his van, assuring me that she would be treated with the dignity she and I deserved. Only 5 days later he let me know she was ready to come home. On Christmas Eve he delivered her ashes to me. The total cost for her individual (vs. group) Aquamation including pickup and delivery was $219! Much less than any other option I found and done with the greatest compassion and professionalism. I can't recommend them more highly! It was the bright spot in an otherwise terribly painful experience. Please do yourself and your pet a favor and contact them for any information you need to make your decision. I promise you won't regret it!

It has been 6 months since Joey and his team at Oregon Aquamation helped us with the transition of…read moreour precious kitty, Lilly. We had 17 amazing years with her and she went at home peacefully. But this made finding someone to take care of her remains difficult. Most cremation services only picked up from veterinary offices. The ones that did private care were outrageously expensive...nearing $1000 including transport. They were mostly unhelpful or outright unkind. Then I took a chance and opened the google listing for Oregon Aquamatoon. The owner himself, Joey, answered. He was kind and patient. They were so affordable by comparison and would come to our home to take Lilly. They tagged her with a metal tag that stayed with her. They put her beautiful, pure white sand remains in a lovely bamboo box with her pawprint laser etched with her name. They also gave us beautiful clippings of her fur sealed in a glass bottle. They dropped her back with us at a time that worked with my work schedule so she wouldn't be left alone. They donated her blanket to a cat rescue. I cant say enough about this company. They are heavensent. We miss our girl so much but her transition and final rest were so peaceful.

We took our Kitty to Edgewood. First and foremost the care our kitty was given by Sara and the…read moreVeterinarian made all of us feel better! They were both so kind and informative. It was a great experience and I would highly recommend them every chance I get! Thank you for the love you showed our baby! She is doing great and we love it! Thank you!

This veterinary office has cared for my beloved cat friends, Argus and Solstice, since they were…read morekittens, and they provided compassionate care for my sweet little Bunbun (English Angora rabbit) until she passed of natural causes. I have nothing but the highest praise for their kindness, professionalism, and dedication. There's truly no way you could ask for more. On top of everything, the doctor saved Argus's life when he became acutely ill, and for that, I am forever grateful. I highly recommend them to anyone seeking exceptional veterinary care. Gratitude always.

So happy to have found this amazing holistic vet! New to the area and we're worried about finding…read moresomeone who would treat our cats issues without judgment or medication. Thrilled to have found here

We are so grateful to have found this excellent veterinary clinic which provides holistic and…read moreindividualized care for our pets. At this time, Dr. Radebaugh, the owner, is the only vet there and we can't be more appreciative of the detail-oriented attention and care she provides. The staff is also excellent and courteous, work well as a team to help Dr. Radebaugh. She goes beyond expectation with her follow-through and off- hour check-ins following a procedure, managing to accommodate us when we reach out to her. We have utmost confidence in her to care for our precious pets. We can't recommend her and this office enough.