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    Magnolia Grove Veterinary Clinic

    5.0 (1 review)
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    Response time

    1 day

    Response rate

    100%

    Services - Magnolia Grove Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    6 years ago

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    Ask the Community - Magnolia Grove Veterinary Clinic

    Animal Hospital Of Milledgeville - My little precious baby

    Animal Hospital Of Milledgeville

    (21 reviews)

    We switched from a different local vet and like it here. Staff is very helpful and we have…read morereceived excellent care for our 5 rescue dogs.

    We waited 2 hours to be seen with no updates or apologies for timing, when they required we come in…read moreto be seen in the first place, if we wanted to continue the medication, that my dog now needs and has gone without because they wouldn't refill the meds...so do they care about my dog? Or do they care about me bringing her in and spending some money with them? you would think they would at least write a script until they have an available appointment when she can be seen but nope! I told them my dog was old and taking a 90 min drive from the country is a lot for her so now it's been hours of chaos between the drive and the waiting...let's not forget that when we started this medication they assured me I would only have to bring her once for bloodwork which was done but everytime you talk to a diff staff member, you get a diff answer and requirement. So here we are for an appointment that I didn't want and was told I wouldn't have to do, and we are outside for hours with me old dog panting and wound up. And again not one apology or explanation for this entire production. I would not have even started this medication if I had been told the TRUTH of what was required but seems to me they tell you what u want to hear until the time comes for them to hold the medication over your head to get you in the door. As seen in other reviews Dr Cheryl Council was the most appalling part of this entire experience. The staff was rude as well with the vet tech telling us how to raise our children...because people love that from a stranger! We were frustrated after this experience taking hours of our day and being poorly treated and rightfully so but when dr council ASKED and we calmly expressed this frustration she immediately flipped out and said "I don't want to hear it I'm doing the best I can" and then tried to refuse to see my dog that she supposedly cares about? I have never experienced such a rude and abrasive person especially when we were going out of our way to be cordial about a very continuously frustrating situation. Someone should have been apologizing about the 2 hour wait not yelling at us. Then dr council wanted to try to stare me down because I'm not paying her attention while she's speaking. God complex much? Do I pay her or does she pay me? I'm confused. Stay away from this insane woman. She MIGHT care about the animals but she does not know how to interact with human beings and her staff clearly follows suit! Several tests etc were done that we never asked for or consented to which of course racked up the bill that was priority! I wouldn't even care about the money if the customer service was even normal, forget good! The only thing I actually wanted was a rabies shot and we would've left without it had my mother not noticed before walking out the door. Several other issues were misconstrued like them coming outside to see the dog which they refused to do after agreeing AND doing so previously. Dr council has poor business and social skills. If someone had just explained and apologized correctly things would've been so different. Wishful thinking I guess! Good luck with your fur babies!

    Magnolia Grove Veterinary Clinic - vet - Updated September 2026

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