Dr. Burns is a wonderful pediatrician and I highly recommend her. She always takes her time with…read moreus and thoroughly answers every question we have, no matter how silly (we're first time parents and have A LOT of concerns!) I love that she brings up her own experiences as a mother and talks about what she did with her own kids, as far as treatments and techniques. Another great thing about Dr. Burns is our baby LOVES her! She has the sweetest voice and rocks and talks to our baby as she examines him (on her lap, never on the cold examination table). Her office is about 40 minutes from our home, and there are other pediatricians that are much closer, but she is very much worth the drive!

We recently moved to the area and needed a pediatrician for our child. This practice is amazing…read more(and doesn't require vaccines!!!) HUGE PLUS! The doctor was very good with the child, listened and took her time to hear all our concerns and questions. Very clean and professional practice. Highly recommend.

I so appreciated Mrs. Fickling! I've never had a…read moredoctor/nurse practitioner who spent so much unhurried time with me. Love the fact that she is interested in getting to the bottom of my symptoms not just medicating them.

Horrbile. New baby visit they required a signed statement to follow the requirements for…read morevaccinations without any input from us, the parents. It interesting because woth our first child no issues.The paperwork was horribly CONDENSNDING and DISRESPECTFUL to me as a parent. Basically stating that lack of adherence is IGNORANCE AS A PARENT. RUN AWAY. WE DID.

New patients? GO ELSEWHERE…read more Unless your child is an established patient, don't bother with this office. They require (paper) records be transferred from your previous pediatrician and reviewed by their Dr before you can schedule an appt. My child's records have been in their office for over 6 weeks and they still haven't been reviewed. The office manager informed me that she has no idea as to when they will have time to review them and schedule my child because they are so busy...yet the office was empty when I filled out paperwork at 4pm on a Friday. When I had the records sent in July, my only expectation was that my child could be seen by the end of the year. Apparently that was an unreasonable time frame. Bottom line - they are NOT accepting new patients and ultimately refused to see my child.

This is our first child and first Pediatrician's office. We have been very pleased with the quality…read moreservice, front desk staff, nurses and physicians. Dr. Sands is amazing. We would highly recommend this group and anyone in it.

This has been our pediatrician for almost 7 years. They have a great team of Doctors. Their office…read moreis even open on Sundays. They also coordinate really well with other specialist at The Springhill Medical Center.

Worst clinic ever. We've been waiting three days for them to do my child's referral after an ER…read morevisit and THEY FILLED OUT THE PAPERWORK WRONG. And now she can't be seen. It will be nearly a week until my child is see by a specialist for her injury because of these jokers. Notice there is no where on this page for recommendations? That should tell you everything you need to know.

I would stay far away from this awful place!! They have the rudest staff, and Dr Margaret Moore is…read moreuseless!! There is always a long wait to talk to anyone regarding an appointment or referral and they often times do not even call back if a message is left. Not a voicemail, but actual message left with a staff member!! Very disappointed and will never take any of my other children here!!! Nor recommend them to anyone!!!

The ABSOLUTE WORST office staff, ever!…read more They practice manager is very disorganized, constantly interrupts and is very challenged with telling the truth. If you have any concerns, be prepared to talk to the office manager who works at home with dogs barking and other "strange noises" in the background. Also be prepared to have your kids records in a complete mess!

Let me start by saying this is the only PCP team my daughter has had since birth! I am generally…read moreVERY satisfied and love the office and staff. We went in on Thursday because my daughter had a sore throat, that she was crying about. It's a big deal because she is usually a very tough cookie. We have both had strep throat more than once, so I am familiar with what it looks like. We saw the NP Lindsey and was told her results were negative even thought the look was very consistent with strep she actually had a NEW virus going around that causes ulcers in your throat. She continued to tell my daughter how she knows it hurts, she knows it's painful but she'll feel better soon. She also let me know in somewhat of a condescending tone that there was nothing that could be done about the pain. I asked several times because I just could believe it. She eventually said I could have her gargle with equal parts maalox and Benadryl, but only if I was certain my 7 year old could gargle. Needless to say I left furious, it just didn't make any sense. Of corse today is Monday, after my child has suffered all weekend, we get a call letting us know she DOES in fact have strep and her antibiotic would be called in. We'll just stick to our well visits with Katie/skinner. I'll continue to take my child to the children's urgent care when she is not feeling well.

Our primary pediatrician is Elizabeth Orr and she is amazing, to say the least, but we have seen…read morepretty much every doctor (except the new one). We have always had great experiences. We are going on 3 years with this practice. We may not always agree, but I have a voice in the care of my child and my thoughts and feelings have always been valued. If looking for a fantastic team to help in the care of your children, my husband and I highly recommend Eastern Shore Children's Clinic.

If I could give a no star, I would! My child was seen in October 2016 for his annual checkup. I am…read morea nurse and have intellegance on the matter. They were not kind at all to be working with kids. They weren't hateful but not helpful either. Waiting time wasn't bad in the waiting room but waiting for the MD was wow too long. We had changed insurance and hated to leave our regular pcp but insurance is a headache. We had asked several times from making the appointment til even checking in if they accepted the insurance and every time it was "yes!". Why else would we change from someone we loved right? Anyways, we handed over the card, paid our copay, and had what they call a checkup. Fastforward to Jan 17 and we get a phone call from them stating we owe over 400 dollars! Say that again lady? 400 dollars for a visit may not be much for some, but it is for us, especially on services that are to be covered. Not only did she have this aweful news, she was extremely rude in the matter. She talked over me and would not listen to me at all! She talked to me as if I had done something wrong. Mind you I do not want to pay an bill that was suppose to be covered, but this is my child's care and everyone knows not to burn bridges there. Anyways, this matter is still undergoing but would not under any circumstances bring my child back or recommend my friends and yes we have much better insurance now!