Went in for an oil change, car was in the shop on time and the service was completed in a timely…read moremanner. They also checked the car over, tire pressure, tread life, other filters, etc. I had a small mower tire that I could not get the beads to seat to fill with air. Asked if they would take a look at, in less than a minute, they brought the tire out inflated and ready to go. No Charge! Very good service.

Said they would call when car was done. They didn't and left it parked out all night unlocked…read more When we arrived money had been stolen. Manager said he would look into it but never got back to us and emails have all been ignored . They were responsible to secure this vehicle when in their possession

I highly recommend this dealership and service department. The air conditioner on our 2018 Buick…read moreEnclave stopped working while we were in Florida recently. We brought our vehicle to a Buick dealership in Florida. After they performed a dye diagnostic check of the system, they said the front and auxiliary evaporator cores were leaking and needed to be replaced and quoted $5266 for the repairs. The estimate seemed excessive so we decided to get a second opinion. Brought our vehicle to Grinnell Motors. Had the same dye diagnostic check done. The technician at Grinnell Motors said only the rear evaporator core was leaking and needed to be replaced; the front evaporator core was fine and not leaking. Their honest assessment saved us almost $3700 in unnecessary repairs. If you need service work done on your vehicle and want to know who you can trust, go to Grinnell Motors. A special thank you to Luke, John German, and the service technicians!

Purchased a 2019 RAM 1500 from them about 2 years ago. (first mistake) The truck was originally…read morebuilt for Canada. I did not realize until about 6 months later that once the vehicle leaves Canada and is titled in the US all factory warranties are null and void. No one during the buying process mentioned this. (second mistake, I should have researched this) Did not realize this until I had recurring evap issues and called about the warranty. I should have unloaded this vehicle immediately but I did not. (third mistake) I am now paying to have new cams/lifters installed with 68K miles on the truck. I change my oil every 5K. Not sure about previous owner. Lessons learned: 1. Do not buy from Wes Finch. 2. Do not buy a Chrysler/Dodge/Ram/Jeep vehicle ESPECIALLY if it was originally built for Canada.

Best pricing, honest fair and overall great people! You supply parts, he only charges for…read morelabor-very reasonable price! I highly recommend checking them out, they know what they're doing and then some. Literally available 24/7 if stuck on road, locked out of car, etc! Saved me literally more than half a grand. He actually took the time to check and make sure I needed everything I thought I did. Turned out I only needed one of my roters and a set of break pads replaced. Everything else I get to take back and get money back for.

Changed a tire for me and did a great job, they were quick and helpful. I even stopped by the next…read moreday to get the lug nuts torqued and they did it for free. Would highly recommend!

My daughters car needed service and Firestone was able to get us in quickly. They had to keep the…read morecar several days as they diagnosed the problem. They found the problem and were very reasonable on the cost. Highly recommend.

Best vehicle buying experience I've ever had. My salesman, Derrick, made the process easy without…read morebeing too pushy. Great guy! I also dealt briefly with Brad in service and appreciated his helpfulness as well. Even though Steve Link Ford is an hour from where I live, it will be my first choice next time my family needs a vehicle!

While on my way to Grinnell, IA at about 6:30 in the morning it was very dark and about 3 miles…read morefrom town I started having problems with my 2006 Ford Explorer Limited, power steering stopped working, dash lights went out head lights stopped working. It turned out to be the water pump was broke taking out the serpentine belt, so the alternator wasn't charging so the battery went dead, I made it to Steve Links Ford dealership, they gave me a loaner to use while they worked my car in to the schedule.

We bought a new car from Lauterbach a couple years ago and we returned to buy another one mostly…read moredue to the service we received. Our car had a small but unusual problem with the gas gauge. The service manager , Jeff, was determined to solve the problem unlike other dealers we dealt with in the past. We felt like he really believed us about what was wrong rather then dismissing the problem. The salesman, Ken, was very knowledgeable about the new car we bought. Without his showing us how everything worked we would have had to scour the owners manual for days. Lauterbach didn't have the car we were looking for in stock but they found one exactly like we wanted. Overall it was a fun and pleasant experience.

If I could put zero stars I would. Jeff in the service department is honestly very rude and…read morecondescending. He hung up the phone on me after I told him I wouldn't be using their services after continually calling and being met with attitude about a part for my vehicle. Avoid them! They cab cancelled.

Ryan jumped in there and saved the day when I needed tires changed on my truck after Walmart failed…read moreme. Even though I didn't buy the tires there he still did the work fast that same morning.

GREAT job done for us here! We are driving from Sacramento to DePauw in Indiana. We heard a pop,…read morefollowed by loud engine noise. Pipe into muffler had a broken weld. Stopped first at Morrison Auto Repair, who immediately said Magic Muffler can fix you up. We drove over to Magic Muffler and they fixed the weld, found and fixed a leak in the transfer case (that part never hit the invoice :-) ) and an oil change. All that and we were back on the road in 40 minutes! Wow! Magic Muffler in Grinnell, YOU ROCK!!!!