When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

I was quoted $6200 in repairs. Here's the breakdown I did after buying the parts myself. New tires…read morefrom discount tire were $700, the bulk of the cost. 5qt of oil and a new oil filter is about $65. The new pair of front lower ball joints and 4 new rotors with brake pads and setting brackets was $283. The two replacement rear shock absorbers are $79. Either they're bad at time management, charge exorbitant labor fees, or are just scammers, but last I checked that doesn't add up to $6200. They take advantage of people who don't know much about vehicles and it shows in their prices and reviews.

I spent $2500 getting the radiator and hoses replaced. When…read moreI got it home I could smell antifreeze, but didn't think much of it. A few days later it was still smelling of antifreeze so I investigated. There was a leak from the heater hose that Honest Wrench's didn't catch before I picked up the vehicle. I confronted them and said if the technician had taken it for a test drive after the service he certainly would've discovered the leak. Of course I got some B.S. that they always check it. Clearly they didn't finish the job. Also, they are waaay over priced. I called another service after the fact and found Dis-Honest Wrenches was overcharging by $600. There are many places in Des Moines for better auto service.

Have gone here for years. They are honest, upfront, & very informative. They don't try to push or…read moreoversell you. I went in to get new tires & brakes. They told me my brakes were fine & didn't need replaced yet. This saved me hundreds of dollars. They are willing to work with you & take the time to find out priority services if your on a budget. It's hard to find an honest trustworthy mechanic. I will be a customer for life!!

They originally said it would take a few days, took almost two weeks. They never called me to tell…read moreme it was done, insurance had to communicate with me. They've never 'dealt' with insurance before.

I've been taking my car here for a while now and I love this place. ThIs a family operation, and…read morethey go drag racing on the weekends so they know how to fix a car. I live in the Wolf Creek subdivision, so it's literally within walking distance from my house. But that isn't the best part. The best part is the service. Cars are expensive these days. Of course, I take in my car regularly for oil changes and brake pads. Recently, I was having issues with the plastic in the front wheel-wells coming loose. They fixed that for me with no charge. Also, fairly recently, I needed an oil change on short notice due to an upcoming trip. I dropped off my car on a Thursday night after hours. They were able to work in my oil change on Friday. They don't recommend maintenance my car doesn't actually need, they've never surprised me with a bigger than expected bill, and they've been very flexible with scheduling. My wife tells me she's going to start taking her vehicle there, too.

Great people who do a great job. They take care of my business fleet pickups and trailers. They can…read moredo it all!

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

They are always able to get me in for a quick oil change. They are friendly and straight forward…read more I have been getting my oil changed here for years. I went somewhere else out of convenience and learned my lesson. I will be coming back for years to come.

i went in for a small break line repair, and they discovered this was caused by damage in the main…read moremechanism in the tongue. they took the time to show me the problem, and inquired as how to proceed, instead of just fixing it and presenting me with a huge bill in the end. Not only was I impressed with their professionalism, and honest approach, the bill was significantly less than the quoted price I had received. my trailer brakes work better than ever! 5 stars!!

Service is great, friendly people I would highly recommend this business for your trailer or truck…read morerepairs

What a wonderful experience! My family, four children and my…read morewife and I, was in the middle of a 9+ hour drive when the horrific moment happened. The battery light went on...we all know it's not simply the battery. The alternator was dead and so was the battery. One dodge dealer on the way turned us away, their mechanic had walked out the door and there was no way to get him back...cell phones don't exist... But Seth and company hear at CarX stayed late got it done promptly and got us on the road as fast as possible! All while basically saying, "Of course we would stay late, work hard, and smile as we help you on your journey!" Thank you Car-X team so much!!!!

Requested Alignment and was denied because I have an intoxalock, even though I told them I would do…read moreall the blowing to register device. They would not allow this but the next service center had no issues with it. Seemed real shady like they dont want the customer to know what kind of work they are doing or the quality of work they are performing!! VERY VERY SHADY!! I wouldn't have them align a red flyer wagon!!‍

$150 to run an engine diagnostic? That's funny. I told the guy what's wrong with my van. I'm no…read moreidiot. Just don't like working on vehicles. Needs an EGR valve. He says "Nope, can't do that, gotta run the diagnostic first, we're not in the business of just putting random parts every customer wants on vehicles." I just left. Better he kept his teeth. Try this on for size, I go up to O 'Reilly's get it for $140. Do it myself. Saved myself the money, kept it out of his greedy pockets, and I'd never recommend this dump or their mechanics to anyone. And I'll spread the word. Town's a little small to be treating people like sh$t. They are full of pride and are very rude. There are much better mechanics everywhere.

I have used Williamson 3 different times. Been happy every time. They have kept me informed…read morethroughout the repair process.

We ordered new tires and they were delivered same day from the warehouse. We scheduled installation…read morefor the next day. Service was outstanding and balancing was superb! We are so happy with the way are car operates now...like new! Customer service was Covid-19 careful!

I used to like this place (Altoona Location). However, today, Brendon Coronado took advantage of my…read morewife by billing her for things she didn't approve of, and when I questioned it, he got defensive and wouldn't back down. Horrible customer service. I WILL NEVER GO HERE AGAIN!

Miss diagnosed and quoted $3000.00 for something I had fixed somewhere else for $1000.00 . wasted…read morea lot of my time and trust in a community business. I knew when I was asked to fill out a statement before I could use a credit card to pay for the diagnoses that this company had robbed a lot of people that in turn went back on the credit card company . Do jot recommend.

They did a poor job fixing up my vehicle for prices that were somehow even worse. There are much…read morebetter places out there