No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

Been looking online for the S2 42S. They appeared to have the best prices within 50+ miles of KC. I…read morewanted to make sure when making a substantial purchase that I was going to get quality service to stand behind it & be there when needed. I called around to a couple different dealers and one of the other dealers was very condescending and acted like I was wasting his time. But then I called Fries and found the person I spoke with was very helpful and patient even though it was close to closing time on a Saturday and he wasn't even the salesman. I drove out to Kearney the following Monday and was greeted as soon as I walked in. My salesman Collin ( Last name Fries which I didn't know or realize until after most of the deal was done.) answered all my questions. He took the time to thoroughly explain the machine and all the details of operation. Collin was very helpful and even honored or beat the prices of the accessories I was looking for. He has been very helpful in tracking down the right parts even after the fact. He even was able to expedite the delivery. TBH in today's world it is very tough to find great service alone but to pair it with great prices is almost unheard of! Collin Fries and Fries AG & TURF have earned all my business from here going forward! To anyone thinking about a new mower or outdoor equipment, Fries should be your first call. It more than likely will be the last one you need to make. Collin and the Fries team are the smart choice!

They are an authorized dealer and service center for Husqvarna. We had a new Husqvarna chain saw…read morethat would not start. Husqvarna told us to take it in for warranty service but Fries would not even look at it unless I paid $135 up front. The person who waited on me said the charge was because I didn't buy it from them and that next time I should buy from them rather than from Lowe's. So much for a small home town business that cares about customer service. Only thing they care about is money. Needless to say I didn't pay them $135. I will never take my business to Fries!

We have used Wilson Mechanical for years for all our HVAC needs, but no longer! Not sure what is…read moregoing on with this company with the family drama and confusion caused by now two different entities: one owned by the son who left the firm, and the original owners at the original company with only one service person! Service person was rude, snide, condescending. After fixing what should've been a simple repair on our water heater, he caused a backup of sediment so now two sinks don't work causing us another problem having to contact a plumber and their response was "sorry but we're not plumbers". They never even told us this could've been an after effect of what they were doing. Just wanted their money and run - service person even threatened to keep charging us labor if we didn't pay up everything right away! Not even willing to work with us after years of being a good customer. Horrible, horrible, horrible service! DO NOT USE THESE SHYSTERS!!!!

Wilson Mechanical is truly coming to our rescue when we've been put off by other local companies…read more Our ac and furnace have both gone out and they are able to get right out to install new just before the real heat hits. I am so thankful for such a wonderful and caring company. I will not use another heating and cooling company again. thank you so much!!

I didn't know replacing the headliner in my 05 Buick Lesabre was even possible. And what a…read morewonderful job Jeff and his folks did...all in one day too! Wasn't cheap but completely fair for a superior job. Keep up the good work, Jeff! Thank you!

They did an awesome job! My dog scratched up my center console after a nail trim, leaving a few…read moreholes and scratches. They got me in quickly, only needed my car for a few hours, and now it looks brand new! Highly recommend due to the quick turnaround and being super easy to work with. They did an excellent job!

Porters is a joke. Can't find any team members. They won't honor their coupons if you're lucky…read moreenough to checkout without running into some issue on their end. Can't get any cell service inside. Idk who is running the place but start over.

Awesome company! I was greeted by Mr. Porter himself who was very attentive and friendly. I would…read morerecommend this company to anyone looking for the best customer service.

Great little shop, no pressure atmosphere. Very willing to get you on the purchase you want. They…read moredo trades and some consignments. Large selection of ammunition and magazines. They have a dedicated section for AR builds. They offer light gunsmithing and cleaning services. They run raffles every now and then. Staff are very honest and knowledgeable. They very competitive pricing and stocked inventory. Bonus: They offer pie sales on most Wednesdays!

This company does not honor substitution requests on doordash. Not only that, they don't allow you…read moreto rate them on doordash so I am posting it here. Also they have grossly raised their prices on doordash, to punitive levels. So now I will only order from Hy-Vee and other reasonably priced stores. I am disabled and cannot drive and am forced to rely on delivery services. Clearly they think they are clever by trying to prevent public reviews so they will have artificially high ratings (or no ratings actually) so now I will review them on as many internet review platforms as I can find.

I go here quite often and the people who work here are amazing. Excellent staff that cares about…read moretheir customers. I have met the owner a few times, awesome personality. Got a great deal on some bourbon last night. GO CHIEFS AND KEEP UP THE GREAT WORK!!!!

Went here a while back with many questions and I know I would have been annoyed with myself. These…read moreguys know their stuff, and walked me through repairs with pro tips- very patient I might add. I am used to the jerks at Reeves Wideman in Riverside....never again!