Great deals on bird seed and suet regularly. They have many things needed for quick simple home…read morerepairs. My go to place for "housewife specials" as my husband calls them. Got lots of gardening tools from here. Staff is usually helpful but ive had some issues with them trying to not honor sale flyers posted in the store. Had to make them walk to the aisle with me on more than one occasion to prove that the price was marked lower. And the attitude of employees arguing over who's job it is to inform counter of sales or remove old tags is unprofessional. I was denied use of the bathroom with my 5 year old child because as i was told "we cant trust people." they only let her use the bathroom when i informed them i would not be cleaning any accidents off their floor. amazing how quick employees decide cleaning urine and feces is beneath them and let a child use the potty.

I gave them my mower blade for sharpening. They did an awesome job!…read moreIt came back ninja blade like sharp. Plus I got it back a day early and was a lot cheaper than a new blade

No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

Good place to shop, customer service is always above and beyond!!! If you need help don't bother…read moregoing looking all you have to do is say it and someone will show up!!!

The staff are very helpful and knowledgeable and I appreciate the wide variety of available items…read morein stock.

People are rude! Went the to purchase a large quantity of lumber and was treated like garbage. Not…read morecustomer friendly. I will drive the extra miles to go to Lowes or Home Depot.

From the owner: Lumber, Deckingread more