No longer a customer after over 25 years of shopping there through good and bad management. Do not…read morerent equipment from them, they will charge you for service and repairs due to previous rentals and claim you abused the equipment. I rented a Toro Dingo recently, used it three hours to grade dirt then moved four rocks, all under 300 lbs., well under the max lifting capacity of the Dingo and it started leaking hydraulic fluid all over my driveway and yard. I was told I may be responsible for the repairs, when they picked it up and that they would let me know. They let me know only by charging my credit card an additional $450. When I questioned them about it, one of the teenagers working there showed me a large piece of plastic that had been jammed into the undercarriage by a previous rental. It looked to be a piece of above ground swimming pool that was probably crushed into a dumpster with the machine. I work in commercial construction and use this type of equipment all of the time, there is no way anything I did would have caused this failure. The particular model of Dingo they rent is known on equipment forums for leaking, something I found out after the rental. My wife and I will no longer shop there in the future. We probably made purchases on average once or twice a week the last 25 years. No more. We will drive to KC, Liberty, Gladstone or St. Joe from now on, no matter what and support competing businesses. The $450 I was charged for repairs is going to buy a lot of great marketing. My wife is a local business owner since 2000 and I work around Smithville and the entire KC metro area. We will be sharing our experience with anyone local and beyond. Over the last six or seven years, we have made a point to shop there since the local alderman approved a TIF, granting a significant tax advantage to another competitive hardware store. Prior to the passage of the TIF, we opposed its approval because all local businesses should be subject to the same rules and the aldermen want to play favorites. If you need to rent equipment, go through United, Sunbelt or Home Depot, better service and they won't make you pay for previous abuse or damage.

Nice folks, very helpful. Got everything I needed in one trip…read more They even have a discount card program.

Great prices, friendly staff, easy to access this locationread more

I love busting your arse to load my car and drive to a place arriving on time--in this case with…read morelike 10 minutes to spare--only to find that they've decided to close early and have absolutely no interest in what you've gone through to get there. What a bunch of a-holes! If you're going to close at 4:50PM, post that you close at 4:50PM, not 5PM. Don't give fraudulent information.

This is the best place to buy sell or pawn..the owner is the coolest who is always willing to work…read morewith you...DONT GO ANYWHERE ELSE..RIGHT HERE IS THE BEST

I was referred to Harbor Freight Tools by my brother-in-law for a specific set of drill bits…read more After some browsing I found what I went in for. They have a wide array of tools and pricing was very reasonable. Moreover, checkout was courteous, friendly and efficient. I'll go back next time the need arises and recommend you do too.

Staff are super friendly and knowledgeable. Tools are decent quality and generally lower priced…read morethan that of other locations. Even when Harbor Freight is super busy and all the cashier's are full with a line, you can still find an employee in the store who is willing to assist you.

Preface: I've always loved coming here, to browse. Bought a beautiful entryway light about 2016 or…read more'17. (Jim is awesome and knows so much about the industry). Barbie worked at the front desk and was helpful and kind. Have LED candelabra bulbs for my light. One bulb went out about 2-3 years later. At the time I purchased, Barbie had told me these lightbulbs were long lasting. I think 7 or 10 years, if memory serves me correctly. I took burned out bulb to the store and Barbie replaced it. Well, a second one burned out at the beginning of this year (2023). I tried to go up once (it's near my home) and found out store was closed. So, planned to return soon but life/ health issues prevented. 7/27/23: got there today, no Barbie. I explained to a woman at the desk re purchase and needed bulb. And I handed said woman the bulb. She was condescending. First words were: "Well, they (bulbs) don't last forever"! I said that I knew this and what Barbie had said about life of bulb. The woman then said, again in her same tone: "Well , Barbie was wrong". I was a bit perturbed and said to give me the bulb, that I'd go elsewhere to buy one. She mildly protested and said 'no, wait' but at this point, I did not want to do business with her.

Always a joy to work with. Jim is very knowledgeable about the construction business and his…read moreproduct.

Who doesn't like thread in bulk? I know I do! This is a business to business store so no retail…read moresales here. You have to have an account and be a business to shop here. Great stuff, good price, and friendly staff. What else could you want? (Coffee?)