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    Maguire Carole Ann

    5.0 (1 review)

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    11 months ago

    Carole Maguire is an incredible therapist. Patient, kind and very professional. This lady knows the ropes recommend her highly.

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    Ellie Mental Health

    Ellie Mental Health

    1.0(2 reviews)
    1.3 mi

    I transferred here from the Columbus office where I never had any issues whatsoever…read more When I first got set up with someone at the Indianapolis location, after our initial intake, I made sure not to see this guy again. He was very scattered--he would get confused about when our appointments were, even right after I told him my availability. He was also several minutes late to our one appointment and spent a lot of time talking about himself. Then I received a random text from him saying he'd be late... when we didn't even have an appointment scheduled. In December, I was switched to an art therapist and was very excited about that. After three months, we never even did art therapy--sessions felt more like casual chatting than actual structured therapy. April 1st was the final straw. She April Fooled me by standing me up. After about 10 minutes of her being late to our in-person appointment, I checked my text messages, which I don't get notifications for nor check regularly because it's a distraction, and found three messages from her. Her messages said things like, "Wait, are we meeting in person or virtual?"--after I had already specifically confirmed I wanted person at our last appointment and had only asked for virtual one week when my son was ill--and then, "I'm just going to assume you're not coming if I don't hear from you," followed by asking if we could switch to the next day. I had already requested in-person so we could actually do art therapy and had driven over 20 minutes to get there while exhausted and on the heaviest day of my period. When I texted her and told her I had been waiting, she deflected by mentioning her drive was longer than mine and said she didn't want to bombard me with calls and messages. I received three messages and ZERO phone calls. Needless to say, I will be leaving Ellie Mental Health due to disappointment, my time and energy not being respected, along with a lack of professionalism and extremely poor communication skills. Thank you for reading my honest testament. May we all find the support we need and DESERVE!

    I had an appointment with Miranda Linville at Ellie Mental Health in Indianapolis. Initially, our…read moreconversation began on a positive note as we bonded over our shared love for animals. However, when I brought up my previous therapy experience in another state and expressed my doubts about its effectiveness, her demeanor shifted drastically. She became increasingly defensive and dismissive, which made me feel like I was being attacked. She also stated she "gets paid whether I'm there or not" insinuating she's more interested in money rather than the well being of her patients. The atmosphere became uncomfortable, almost like a fight or flight situation. Feeling uncomfortable with her attitude, I politely suggested that we might not be a good fit, to which she callously agreed. In light of this, I felt it necessary to request the manager's intervention to address the issue. Nikki was the on shift manager at the time and made me feel heard about what had happened. I want to thank Nikki but I will not be returning to this location nor referring anyone to Miranda Linville

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    Ellie Mental Health
    Ellie Mental Health

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    Options Behavioral Health Hospital

    Options Behavioral Health Hospital

    1.6(17 reviews)
    3.4 mi

    My personal experience with the inpatient program was a complete waste of time. I was admitted on…read morea Thursday night, and Friday we spent the day with a mental health tech who, while very kind, didn't seem that helpful. I was there to seriously concentrate on making my life better and learning all I could, but they told us that they usually don't do anything on weekends! I was told the techs are supposed to do programming with us no matter what, but on both days the woman and then a man that were accompanying us said either "I don't do programming, so we're just going to hang out today" and "Well we can just consider this our session today" after sitting around talking. The environment truly made me feel like I was in jail, having to get the bathroom unlocked to go pee, I was on my period and I had to use a cup and throw away my tampons in the front office every time, they kept all of our hygiene items locked up. The absolutely worst part was the rooms. If you look at their webpage, they show you a great picture of a room with 2 beds, nice blankets, decorations, towels, etc. Well, I don't know which unit has that but it certainly wasn't the adult unit. We had about a 4 inch foam pad on a hard table, a non-fitted sheet on top, plastic pillows, and those hospital blankets. There wasn't anything in the room except the beds and a set of shelves for each patient. In the unit it was ALWAYS freezing, I walked around with the blanket off of my bed because you couldn't sit in the common area without being cold. Not only that, but on my second night there I asked for another blanket (I already had two, still cold!) and the guy told me he couldn't give me one. I thought he was kidding! He said we're only supposed to have one, but he would overlook that I had two. By the end of my stay, there were literally four of those blankets on my bed. Besides the living arrangements, most of the time there were only four people in the whole unit, and only one of them could speak! And there's not much of a group discussion when the other guy really loves to disagree with every single thing the tech or counselor would say. The techs were mostly very kind, but one lady said she had never been in that unit, another guy said he rarely is there. It's like they are just babysitters for the adults, when they are supposed to lead groups to teach us coping skills and such. Day 2 I asked the doctor to go home, because it felt really useless and that I couldn't sleep and all the groups sucked. He asked me to stay until the next day so they could get me started on meds. I said fine, because I WANT to get myself fixed up. He started a new medication, and the next day I said OK now can I go home? And he said no, that he couldn't write me a prescription unless I stayed until Monday. He also said that he would try to get me into a more one-on-one setting with the therapist. I did see her, and she was great, but I only got to see her once. I checked myself into this hospital after combing through the website and deciding it was time to take time off of work and get myself taken care of. However, this seems to be a pseudo-jail for violent people, because most of the patients were forced to check in there. My experience was a huge waste of time and money. The ONLY good things I got out of it were 1. a prescription for new meds and 2. the knowledge that it could always get worse--like having to live at that place.

    I gave this place one star because I couldn't give it any lower of a rating. The building is…read morebeautiful and very clean. However, the staff is awful. They lost a brand new outfit that I purchased for my loved one. They never made any effort to find it or reimburse me for it. Whenever I would call to check on him, they would never give me any information on how he was doing. He came out worse than he was when he went in. The staff acts like they really don't care about the patients. This facilitate gives mental health hospitals, a bad name.

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    Options Behavioral Health Hospital
    Options Behavioral Health Hospital

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    Maguire Carole Ann - c_and_mh - Updated July 2026

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