Awesome service and thorough cleaning! I will definitely recommend to friends and family.read more

100% would use their services again. I was so pleased with everything. They are prompt with…read morereplies. Accurate quotes. And the results were amazing! Worked with Roxanna who was very very sweet. They were very thorough. The value for you money just cannot be beat by others. Plus they made me feel really comfortable. The toilets, carpets, ceiling fans, and baseboards were some of the best work!

Responsive, attentive, polite, and accommodating. Highly recommend!…read more Sergio was communicative and made booking pleasant.

My helper quit at the last minute, and I had to prep my parents' house for their spring stay…read more Wonder Maid House Cleaning came through--Lupita's deep clean was flawless, catching everything that had been missed over the past few months. The service, staff, and communication were all 5-star. Don't hesitate to book them. And if the cleaning doesn't wow you, let me know--I've got you. (For April 2025 )

Awesome team! My home is very clean and the team was very professional…read more I will definitely use them and refer Texas Cleaning Services in the future!

I strongly warn anyone against using Texas Cleaning Services…read more The first 5 months with this company everything was fine. One day I received a text that my cleaner was in an accident and wouldn't arrive. I found out later that was a lie. She and her family were picked up by ICE and deported though they are not gang members nor criminals. They sent someone else who seemed completely untrained and ill prepared to clean my home. She used an abrasive pad on the stainless steel trim on my custom Elmira stove that permanently scratched the surface. This appliance matches my custom refrigerator, major features of my home. On top of that she did not have a vacuum cleaner. Instead of asking to use my vacuum cleaner she left with the floors still dirty. I hoped that my previous cleaner would return but instead they sent another subpar cleaner who arrived without a vacuum cleaner. I started thinking they are just hiring anyone off of the equivalent of Craigs list. Since then they have done nothing regarding the damage to my appliance. I have asked them 3 times to have their insurance company contact me and haven't heard anything though the damage happened in April.

I did finally get a response from her and she explained due to sickness and personal reasons on top…read moreof it being a busy time of year she would not be available until after the New Year. I appreciated the response and communication and understand personal reasons behind the delay. Outside of that I cannot speak on anything else but just wanted to update my initial review which was based on her initial response with no explanation.

Outstanding high quality service. Best cleaning service we have ever had during 50 years of…read moremarriage. Rocio is the best of the best delivering perfection in cleaning services.

Super duper team!! They were able to clear all the Christmas detritus even…read more Give them a try and you will be so pleased!!

I'm very disappointed with the service I received and the way my concerns have been handled since…read more During the cleaning, multiple items in my home were damaged. My guest bathroom sink now has several chips that were not there prior to the service. Paint was removed from my kitchen wall and trash can. A marble coaster was broken on a mirrored table, damaging both, and another mirror was scratched. There were also serious safety and care issues involving my pet. I clearly communicated that my cat was not to be disturbed, yet blankets he was hiding under were immediately pulled back, which visibly traumatized him. Additionally, my front door was left open numerous times, despite the cleaners knowing there was a pet in the home. This was extremely concerning. After leaving a very detailed review through the company's internal survey, I received only a generic text message, with no phone call or meaningful acknowledgment of the damage or safety concerns. More recently, I called and asked to speak with leadership. I was asked to send photos of the damage, which I did promptly. Since sending those photos, I have received no response--no return calls and no follow-up texts. At this point, the lack of accountability and communication has been just as disappointing as the service itself. I would not recommend this company based on my experience.

I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.

Great team, made a super dirty moment into a ready to move in rental property. They did a good job…read moreand very clear with communication and schedule. Thank you

Response: 10/10 From the moment I asked for a quote, to the…read moremoment the cleaners, Blanca and Aza, stepped out of my apartment, Bear Pro Cleaners was quick in responding, they were thorough in explanations, and they were able to help with any questions and concerns I had. Before Blanca and Aza started cleaning, they went over the checklist and asked if I had any questions and made sure they went over my special requests. Cleaning: 10/10 My rating is based on what the cleaners and reach and get without flipping over the entire apartment or hurting themselves. From visible places to places you don't frequent, I believe Blanca and Aza did an amazing job. I asked if they could clean behind the couch and they did! They got through the checklist and I was very pleased with the cleanliness of my apartment. It was like a boulder was taken off my shoulders. The apartment smelled clean as well. They used pet-friendly and child-friendly products which also made me feel relieved. Pricing: 10/10 For the work that was put into cleaning and also taking further steps to accommodate my requests, I believe the price is perfect. My couch is pretty heavy and for Blanca and Ava to clean behind the couch with no additional costs was very surprising and I am grateful. As well as the water stains on my dishwasher that was really difficult to get rid of, they did their best to scrub and scrub until it looked nearly new. All without additional add on costs. The owner called to let me know they would try their best to rid of the stains with no cost which was very dependable of him. I am really grateful for their kindness and customer service. Overall, I am extremely pleased and will be using their services again! They were kind, attentive, and also very sweet to my child. It was a very good experience.