This review is for the branch of MaidPro that services Coral Gables and South Miami, with office located on W Flagler St I used MaidPro for quite a while, purely out of convenience and lack of time to find another company. At nearly $400 per monthly service, the charge was steep, but cleaners did a decent job, and since they would send 2 pro's the job got done fairly quickly. I have no complaints whatsoever about the cleaners. That's the good. Here's the bad- you're hiring someone to make your life easier, and the admins of this company definitely don't do that. They send you the cleaning schedule ONCE for the rest of the year. After that, they will send a "reminder" of the clean the day prior. If you forgot or are traveling and aren't able to keep up that appointment, you are charged for the entire job for canceling within the 5 day cancelation period (they claim that it is a 48 hour cancellation policy, but Monday jobs need to be canceled by Wednesday). The tacky part is that they will contact you every other month the day before your appointment asking to reschedule because they don't have adequate staffing (see attached pics). Of course, if YOU need to reschedule and even give them weeks of advance notice, they will have very few dates available for you to switch. If you're looking to make your life easier, this isn't the company to use. read more

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The MaidPro team did an amazing job on a very dirty house! The house was sparkling clean when they finished! Magda and team were very professional, responsive and reliable!! I'm very happy with their services and highly recommend them! read more

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I contracted services from MaidPro for a deep clean to a new house I'm renting. Glorisol was absolutely professional in walking me through the quote process. Haydee was the Pro who came to do a deep clean and she was absolutely professional. She wore a mask, gloves, and shoe covers. She did a wonderful job and I will definitely request her services in the future! read more

I got the service recommended by a friend. They are the real deal. I called and asked me tons of questions but gave me a price that I liked a lot so I decided to try them out. They called me and told me what to expect, I believe it was the owner... the cleaners came and did an awesome job, better than I expected. They were really nice and friendly. Good job Maid Pro. read more

I called to get a quote. How difficult can it be if I give the square footage, number of bedrooms and bathrooms? Well they told me they can't tell me how much it would cost. Ridiculous. Every other service will give you an estimate so you know what you are getting into. This seems like a scam to me. read more

I have used cleaning services for years and this has been the best. My house was spotless. Omar is an excellent and profesional man, very pleasing and accommodative to your needs. The girls are professional and respectful. Highly recommended. read more

Yosilady cleans my home. She is very hard working and honest. The products they use are very good. Hands down the best cleaning service in Miami! read more

So I am currently mid clean and I'm relaxing in my very clean bedroom upstairs while the girls are doing the downstairs- what a relief! Having 2 toddlers makes cleaning extremely difficult bc I'm constantly cleaning up toys and messes and have no time to really get into things and give them a proper clean. So I called 4 companies and was very happy with the way my call went with maidpro. She was friendly, knowledgeable and answered all my questions. The cleaning team arrived promptly the very next morning (yes, they gave me next day cleaning) and got right to work. I wasn't happy with an area of floor so they redid the vacuuming no problem. Omar called saying they needed an extra hour which I was ok with considering its the first clean. Omar is awesome and very transparent with pricing. No hidden fees. You can tell he actually values his clients and wants to retain their business. I am going to continue with a weekly cleaning with them and highly recommend them. read more

I have been using Maidpro for about 6 months. I could not be happier. They are efficient, professional and very pleasant. Yoslady is as friendly as she is hard working. They have been very flexible in my scheduling and I liked them so much that they now also do my mother in laws house . Great company!! read more

Amazing service! The maid was very friendly made me feel like I was leaving my house in safe hands. When I got back the house was spotless. I highly recommend this place. read more

I have to be honest, I was at first a bit nervous to hire a cleaning person that I could trust in my home since moving to Miami two years ago. After doing research, I found Maid Pro and thank goodness I did. This company is run by professionals. Omar and Glorisol are very attentive in making sure our Maid Pro has done their job. The pricing is very good. I am so pleased they assigned Maria Lopez to my home. She is wonderful, trustworthy and very good at her job. I look forward to my continue bi-weekly service. My life is so much easier and cleaner!! :) read more

Our experience with Maidpro has been excellent. Their checklist of standard items is always followed and the service that Mara provides at our home is very professional. My contact Omar is always quick to reply and very diligent with my requests. read more

I'm totally in love with the service!! Since the first call with Michael everything feels good. Yoly and Willerma are very professional and friendly. My house is spotless and feels fresh!!! Thanks a lot!!! read more

So impressed with this company!!! I had a situation in which my mom's regular cleaning lady got sick last minute and I had to get a good cleaning service for a walkthrough of my mom's old apartment. I got an EXCELLENT cleaning service. Professional and understanding, Keith was extraordinary helpful in finding someone reliable and quick. He totally hooked me up with a wonderful cleaning professional, Joly. I was trying to coordinate this from out of town on a Labor day holiday weekend so it was stressful. Manager Omar called me to confirm time and made me feel assured that his professional team would take care of me and the cleaning that needed to be done. My cousin met Joly and was impressed with her professionalism and efficiency. When I got into town later in the day yesterday, I stopped by the apartment for the final walkthrough not knowing exactly what to expect. Well it COMPLETELY EXCEEDED my expectations! I highly recommend these cleaning professionals. Trustworthy and Professional! read more

Have been using MaidPro South Miami for about a year. The initial quote process (with MaidPro's central call center) was tedious, but once I was handed over to Omar, who runs the South Miami location, everything has been great. Omar and his team are caring, professional, and responsive. Prices are extremely competitive. And our pro, Yoly, does a fantastic job every week -- "Yoly days" are my favorite days to come home. Thanks, Omar, Glorisol, Yoly, and team! read more

We have use Maidpro for a while now and after trying many services, they are by far the best. Yudelkis Cires is constantly on time and does an exceptional job cleaning. We highly recommend both maidpro and Yudelkis! read more

Omar, the owner, was very communicative and very thorough in his pre-evaluation of what it would cost to clean our home. He cared about what was our priority during the cleaning and what was most important to us. Additionally, the individuals who came to clean our home were quick, detailed and efficient. I even saw them fluffing and dusting the couch and pillows. I would absolutely recommend this service to friends or family. read more

I get weekly housekeeping services from Maidpro. Mara and Yoslady have been cleaning my home for nearly a year. They respect my home and they always do a great job. My bed is always perfectly made. I love that the pros wear shoe protectors as I don't allow shoes worn in my home. They pay attention to detail and leave my home clean, neat and smelling fresh. The owners Omar and Glorisol are both friendly and professional. I was pleasantly surprised one evening when they gifted me a beautiful arrangement of red roses for Mother's Day. This kind gesture exemplifies the appreciation and compassion Maidpro has for their customers. I highly recommend their services and if at first you are not satisfied, simply request a different pro until you find the pro whom you are most satisfied with. I received a quote over the phone and the price was exactly what they said it would be. Thanks for your customer service Maid Pro. read more