UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

My apartment wasn't cleaned prior to move in and Tidy Casa did a phenomenal job at making it…read moresparkle, down to the smallest detail. Their prompt, efficient service and easy online scheduling was worth every penny for peace of mind and a beautiful home. Highly recommend them for anyone looking for cleaners in downtown Phoenix!

Yes they have a catchy name. Do they do a great job cleaning? Yes. We were assigned Marquis to…read moreour house and he is very detailed when he stops by per month in cleaning. My house is left sparkling afterwards. The only potential drawback is their price. They are more towards the higher end of pricing so be prepared.

Color me completely and totally IMPRESSED! I requested Angela to clean the house and setup a…read moreregular cleaning schedule. Angela and a teammate arrived and immediately began work. They made sure to clean the house as I had requested - like it was their own home. What a difference! I am so very glad I made the decision to replace my previous cleaners with Angela Garcia! I am very, very satisfied. The service is great! The value is unbelievable! We look forward to seeing her again soon! Thank you, Angela!

Called Garcia's Housecleaning because our company needs a cleaning company for 1-2-month period…read morewhile our current cleaning company tends to a personal family matter. Was going through some details to see if they were interested in coming for a walkthrough to provide us with a free estimate. When I mentioned our NET30 payment terms the person hung up on me. I called back and was hung up on again. If this is the kind of customer service they provide, we definitely don't want a business relationship with them. There was no need to be hung up on, they could have been professional and said our NET30 payment terms didn't work for them.

The team did an awesome job for a reasonable price. They were so detailed and I appreciate how they…read morestayed in touch through out the process. They wanted to make sure we were happy with the job- and we were! We will definitely have them back to clean our home again.

From the owner: Hector Carrillo Carranza Services: Cleaning, Concrete, and Tree Experts You Can Trust…read more With years of experience, Hector Carrillo Carranza Services proudly offers a wide range of residential and commercial services, including professional cleaning, concrete work, and tree services. As a family-owned and operated business, we are committed to delivering reliable, detail-oriented, and high-quality solutions for all your needs. 5 Our bilingual team ensures clear communication and exceptional customer service, whether you need a spotless space, durable concrete work, or expert tree care. Whatever the project, we’re here to exceed your expectations and simplify your life. Contact us today to learn how we can help with your next project! 50% Deposit required prior to arrival, the rest is due after the job.

Horrible experience. They broke our glass baseball clock and then threw it away without informing…read moreus. They left pieces of glass in the area which caused us injury. We informed them and they sarcastically told us they had researched and felt hey had no responsibility. Wow!! I have never been so insulted. They could have admitted fault and apologized for their incompetence but chose to lie. Shame on them!! Don't use these guys!

I paid for a deep cleaning before the holidays and now ran into a complete disaster. Absolutely…read morehorrible service. Paid a lot of money for them to be in and out in 45 minutes. They didn't do anything, and now want to only refund me $60, what a joke, DO NOT USE THEM. I never write bad reviews, but this was a must!!! Jennifer was my cleaner.

Awesome Service! Super Affordable prices! Prompt and courteous! And, they go above and beyond. Best…read morecleaning I've had, very detailed, will make even the most OCD'd clients happy!!

She did a great job, very fast and flexable with hours. Inexpensive and friendly…read more I live out in Hidden Valley and she came all the way out here.

5, 10, If I could give them 100 stars I would! They helped us clean in a pinch and did an amazing…read morejob. Very competitive pricing. The staff is very friendly and catered to everything we needed. We will definitely be using them in the future.

Jacques and his team were great. We were moving out of town and needed the cleaning to be a smooth…read moreand easy process and for the price we paid the service delivery was above and beyond. Move - In/Move-out cleaning with before and after photos!!! Great job America!

After doing a lot of research to find a cleaning service I was happy to find Maidthis. However,…read moreonce scheduled it became a frustrating situation. We set it for a Tuesday and that morning received a call that they didn't have a cleaner to come but would find one for the afternoon. Then they called in the afternoon to say oops we couldn't find one. We rescheduled for Thursday 9-10. We were even told that they would clean at no charge since they failed to fulfill their service. However, on Thursday at 9:30 no one had come yet and when we called we were told that once again they didn't have a cleaner and would text back in 20 minutes with a plan. We NEVER heard back. At that point we called and canceled their services. This has been a very disappointing experience.

I received a deep cleaning as a Christmas gift and paid extra for windows…read more The first cleaner showed up in a weed shirt, was immediately rude (said "you gunna show me around or what"), and barely spoke. She skipped 2 out of 3 bedrooms, the living room, the loft, made only 1 bed, and cleaned ZERO windows despite the upcharge. Bathrooms were done well, and she vacuumed & mopped, but that's it. She left abruptly without a word - didn't check in, didn't say she was done, and forgot her tip. Just walked out the door while I was upstairs waiting for her to tell me she was done. The real problem: My brand new $300 AirPod Pros went missing after her visit. I've spent 10+ hours searching every inch of my house over the past week--drawers, couches, car, pockets, under furniture--and they're gone. I live alone and keep close track of my belongings. I have the case but the AirPods inside vanished. Given how she rushed out and barely did the job, I'm almost certain she took them when they were out of the case - either on my desk or nightstand. To the company's credit, they sent a second cleaner the next day who was phenomenal and completed everything the first missed. They were professional and responsive and got the tip I had for the first cleaner. I can't give a good review when I needed a second visit to get basic service AND my expensive property disappeared. Obviously can't prove theft, but the timing is hard to ignore.