Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

I have used the Village Post for several years and there service is excellent. It is very helpful…read moreto have a box there - I know my deliveries are safe.

I have been using The Village Post to receive and ship packages for 2 years. They have provided…read moreconsistently superior service with a smile. They have gone above and beyond a number of times calling to alert me of package deliveries when they knew I was waiting on something. I recommend this business.

Am I the only one who's like - wait - this is the legit name of a business?? Apparently it's a…read morefranchise! I guess Gen Z'ers currently attending nearby UC wouldn't be fazed by a reference from before they were born. Anyway... I didn't need anything shipped but did have to get fingerprinted for a background check. The employee was friendly, efficient, competent, and funny. It's a little awkward when a stranger has to touch your hands, but he put me at ease and made it a quick process. Parking was a bit tricky. I had to park down the street past the business but the walk wasn't bad.

This isn't a legit postal company this is a franchise which makes their money by riding on the…read moreother giants. Absolutely terrible customer service and rude workers. This was a time sensitive document and I confirmed that this would be mailed no later than one day. They accepted my envelope in December 22nd for a priority mail and today is 24th and the tracking number is not even in the system. When I look up the tracking number it says that the number is invalid. When you call them there is no answer. I tried calling them 7-9 times in 48 hours and no answer, not even a voicemail. I mean how useless are you guys???. You seriously may rather drive the thing you want mailed to the receivers address than giving it to them. Save your money guys. This business is a shame.

I have used this store frequently over the years, mostly for my many, many, Amazon returns. They…read moreare always super fast and all of my packages have gone back to Amazon. When sending out normal packages they arrive in a timely manner. Today I used their print services for the first time. I emailed them the file, they responded promptly (special shout out to Melanie for such a polite and professional email!) and the print was ready incredibly fast. It was a larger print, 11x17, lots of colors, cost a little over $1, and great quality. I love this store!

This is more a review of UPS than the local store. We recently paid to overnight ship a passport…read moreto a college kid in New York. The package arrived in destination city at 10:30 am next day but wasn't delivered until 11am the following day or 48 hrs after shipping. Talked with the store manager and he said he'd put in for a claim as it didn't make sense as there was no weather delay. Well the claim got rejected due to weather in Kentucky. Corporate UPS customer service is a joke. This is like them saying they couldn't deliver from Cincy to Cleveland because there was a storm in California. UPS isn't responsible for weather delays. Best say a prayer if you use UPS as they don't honor their word.

Terrible store! They charge $2.50 to print a label. Ridiculous! Evidently independently owned and…read morethe greedy owner wants to overcharge for a service that really should be included in the price to ship something. Thank goodness my box was already takes or that would have been another $2.50.

I wrote a review several years ago about how poor the service was at this ups location and have…read moreavoided ever since - until today. I ventured in again and, yes they confirmed they still provide poor service with utter apathy. Far better experiences are to be had at other UPS locations.

They do an ok job as far as taking care of packages, but none of the staff that I have encountered…read morehave ANY customer service skills. No one smiles, says hello, or acts friendly at all. It would really make a difference if they would make an effort to do this. The vibe in the store is just not very positive and although this location is close to my home I am considering going elsewhere.

I highly recommend this ups store they always having boxes and tape. They we're very nice and I…read moreneeded help with a return and a guy named Jerry was the sweetest little thing he even complimented my shirt ! great job guys ! Service 10/10