Wasn't able to use JoAnn's services as we had already contracted with some else, but I can say, the…read moreemail I received was very nice, as was the response back.

I love that I was able to send a text on the weekend, along with some photos of the items I needed…read morepicked up, and was able to get an estimate and they came out THE NEXT DAY to pick everything up. We were given a 2 hr time window of when they would arrive, and they notified us approx 30 mins prior to their arrival letting us know they were on their way. The team was courteous and prompt. I love being able to support a veteran owned business and I would highly recommend! We will be calling them again the next time we need junk removed!

I am based in San Francisco and frequently work with remote vendors when our company has a meeting…read moreor presentation in another city. It's shocking sometimes how terrible of service I receive... but not The Digital Fringe! One of my best experiences to-date working with a service bureau. Even though we are not a local customer to them and considered repeat business they treated us like we were the most important project of the day and followed-up with multiple communications that I appreciated immensely. So if you are in Dayton or planning on producing any digital work there... look no further. These people are top notch.

This place WILL download your personal files and images from your phone, replace your screen…read moreincorrectly, steal your parts and replace them with cheap alternatives, and tell you that you need repairs that you don't need to upcharge you and steal your parts. I dropped my phone off to be repaired at 6pm, They requested my password. I returned at 7 to pick my phone up and in my recent tabs my Gallery had been opened AND my files app with a file actively downloading that included a picture of me when I was 17, the time of the download being after I dropped my phone off. The manager told me they did not take passwords, even after they wrote my password on the back of my phone. They took of my brand-new iPhone screen, replacing it with an alternative that didn't even go to my phone model. Which was NOT needed due to the back of my phone being damaged, not the screen. Do not go here, do NOT take your kids here

A great fix it service in the area. I got my back glass & camera lenses replaced for an affordable…read moreprice.

Took my son suit in to get cleaned for his wedding. It came back with lint, fine hair and white…read moredots of fuzz on it. I took it in with a suit bag, not knowing that I had to tell them that I wanted the suit bag back After I picked up his suit, we noticed the bag was not with it so I called them and they said they had it there with his name on it why they couldn't call me and let me know they had it to see if I wanted iit or offer it back to me when I picked the suit up in the first place I don't know I felt like they did not want to take responsibility for any of the errors, and had a nonchalant attitude about it. I have to roll lint off of it myself So much for paying for their service. My husband's suit came back with food stains on it still which I was able to wipe off gently with a damp cloth, and it had lint and hair on it too I didn't even mention that to them because I was so frustrated but I forgot

Due to a change I began taking my clothes to Longs Cleaners. I would not want to take my items any…read moreplace else. The staff that I have had the pleasure to meet are very friendly, knowledgeable, and professional. The quality of work is great, they have not failed to do the exact things I have requested.....all with positive attitude and assurance. I am very happy to have been introduced to this cleaners, and the services they offer. Pick up and delivery is available. Good job, good folks, ..thank you Long Family!

Has to be the worst customer service I have ever encountered…read more The representative's response was "S happens"

great products but AWFUL customer service. The counter rep made it non verbally clear to me that I…read morewas interrupting whatever else he was wanting to do. I requested a car fob battery replacement and a new key to be cut and he silently did so. Second key works great but when first usifob about 2 hours later it didn't work. Returned back to store and explained what was happening and was told by the same rep as before "what do you want me to do about it?". uhh, fix it! It was working with old battery at first visit (just bought the used car and wanted to start ownership with new fob battery). He said nothing, took the fob to back room and about a minute later came out and said he had used the wrond battery the first time. And that was that. No apology, no courtesy check to ensure it worked, nothing. I walked out and ensured it worked and drove off. Maybe he's the owner's son or something...

I don't have many items dry-cleaned these days, as I live in scrubs, however, when I do I like a…read morequick turn-around and a quality clean. I've brought my comforter here a few times with perfect results. A week ago, I took my dress winter coat for a cleaning after having a dog lay all over it at an ugly Christmas sweater party. The lady at the counter is always kind and friendly and makes sure she takes care of what I need. I even like that she inspects the item upon pick-up. Conveniently located in the plaza right off Wilmington and 675, this location is close to work, the highway, and has decent business hours.

To be perfectly honest, when they clean them they do a good job otherwise I would of been a…read morecustomer for 5 years, however when they make a mistake is where the problem is, they messed up one of my shirts and I understand accidents happen it's how they back up there business that has me concerned. I talked to the owner and he admitted it was probably a mistake his company made and then he the owner floored me when he told me to take the shirt back to the manufacturer. What what do they have to do with a+ messing my shirt up. Word of advice stay away from this cleaner if they mess up your shirt they don't stand by there business and let there clients out in the cold.