Quality service and a thorough inspection! Kristen was polite and professional. She was very careful about cleaning our chimney and containing any debris from the rest of the house. She was very diligent about her work. She explained her findings and what should or should not be done about them. Two thumbs up for Maine Chimney Sweep! The inspection is not cheap but compared with the cost and damage caused by a chimney fire, it is very much worth the peace of mind and safety consideration! read more

I can't say enough good about Maine Chimney Sweep. EVERYTHING was handled professionally and exactly as promised. Brenda in the office communicated extremely well and the technician Kristian explained concisely every step of the way and when she finished my chimney was perfect and ready for another safe season of burning. It was a great experience. One I plan to have again and again. Most sincerely, Wayne Keck read more

I do not recommend you use this company! I am in the process of buying a new home and for record this is my first home. I called Maine Chimney Sweep for a quote for a fireplace inspection since it was a recommendation from our real estate company. The lady answered the phone and gave me a quote of $135. I then asked how soon they could do my inspection. They gave me less 2 weeks out so thought the price was fair and timing was right. Well time went by and I hadn't received a confirmation so I called again the day before inspections to verify that we are set for June 1st and to verify the price one more time and ask who I should write my check to. I was then told $135 again and write a check to Maine Chimney Sweep. Now inspection day comes and I get a call from my real estate agent stating I owe double than what I wrote the check for. I then spoke to the field technician about this and he stated it was $135/fireplace. At this point I was not happy and upset with the lack of communication. #1 this is my first time buying a home. I was never asked how many fireplaces were in the home and had no idea this was even needed information to let them know. The tech then tells me that he will continue the inspections and so far everything looks very clean and there is only one safety issue so far. He had already been on the roof and done one of the 2 fireplaces at this point. I was also told the owner would call me back. Well 24 plus hours went by and I heard nothing from this company since I left several messages the day of the inspection trying to reach someone about my issue. On June 3rd I finally was able to reach Brenda at the front desk. I was then told I would be receiving only one fireplace report. This does not cut it when you have a contract for buying a new home when there is 2 fireplaces. I then asked for the owner to call me back like I was originally told would happen. The female owner calls me back. She gets very defensive quickly as I explained my situation. Instead of sending me a report she decides she is returning our money all together even after wasting her field techs time and then stated there were a lot of issues with the fireplaces after being told by the field tech that everything is very clean and one minor issue. As the professional in fireplaces and chimney industry your company should be asking multiple questions when someone calls for a quote. As a new home buyer I have no idea what kind of information you need. You misquoted me and then tried to lie to me about the condition of the fireplaces. Sad to see the lack of professionalism your team had to give to customers. read more

Maine Chimney Sweep cleaned and inspected our two chimneys and fireplaces. Kristin was very knowledgeable, friendly, and answered all our questions. She's a real pro! We'll definitely request that she come back. read more

We had them come out to clean and inspect our chimney. We had 2 things that needed repaired and the technician told me I'd have estimates the next day (Friday) or Monday. A week and a half went by and I finally called for my estimates....I called and left messages 3 times that week before someone finally picked up (nobody returned my messages). I was told they were caught up on estimates and they didn't recognize my name. After some pushing, I was told they didn't have them ready because she was still trying to find an estimate on one of the repairs but promised she'd do it and call me back that day. That was 6 weeks ago and we still haven't gotten an estimate AND we're out the $120 for the inspection. Don't waste your time or money. Go with a company that actually wants your business. read more

Unbelievable crooks! DO NOT CALL THESE THIEVES! Charged me $110 for doing absolutely nothing! Didn't clean the chimney out, didn't send the "estimate" for repairing anything. Getting ready to call the State's Attorney & our personal attorney to get our money back! REPEAT: DO NOT CALL THESE PEOPLE! read more

Absolutely outstanding. I was provided a written estimate and was provided the exact same price after all work was done. The technician performed a chimney sweep and some very needed repairs and suggestions. He stayed late to ensure the repairs were correctly done. read more

Very professional and courteous. He answered all my questions and did not leave any mess. Highly recommend this service.

Do not use this company if you are selling your house. They will write something up and then claim safety if you do not comply. This gives the seller leverage and forces you to either have the work done or provide the buyer another offset. They charged me 110 for an inspection and said no work was required but then put in a 700 plus dollar estimate to seal the whole outside brick work because of the potential for water to get in. Figured I at least owed them 700 dollars worth of advertisement. Will never use them again. read more

These guys ripped me off. They came out to sweep the chimney. The service guy did not go on the roof, claiming he could clean it from below. A month later I heard debris falling in the chimney. I bought a brush and poles and got up there to do it myself. The chimney was filthy and clogged with debris. Had I lit a fire, I might have burned my house down. When I called them to request a refund, they never returned my calls. Do not hire these guys under any circumstances . read more

I am very disappointed with Maine Chimney Sweep. I paid them to issue a report on my house chimney prior to finalizing the sale of my property. Even though the seller's home inspector did not raise any concerns about the fireplace, the City of Belleville had decided to require an inspection prior to issuing an occupancy permit for the property sale. Maine wrote the results in such a way that made it seem the fireplace was not usable. This is a house built in 1933 with a fireplace frequency used in the winter without issues. When I talked to the technician who did the inspection he indicated that the fireplace was operational and could be used. Even though I requested Maine Chimney to include this note on the inspection report, the company refused. This resulted in the City of Belleville not agreeing to issue a permit without the buyer agreeing to accept. This gave the buyer leverage to negotiate an additional $1000 credit even though the buyer did not intend to do any repairs. I believe the company was looking after its own interest in creating an opportunity for more work, and did not take reasonable care of a paying customer. That is the reason why I have written this review. read more