Customer service was excellent and transaction was easy... they have an amazing amount of bathroom…read moreaccessories and very good prices!!!

During the challenges of a home remodel, we came across The Bathroom Place and Daniela. As for the…read morequality of the vanities we purchased, they were spot on, beautiful and of excellent quality. Truly beautiful vanities. The true pleasure of dealing with The Bathroom Place was working with Daniela and her team. There are no words for the excellent customer service we received from Daniela, especially during the trying times of a home remodel. I would highly recommend giving them a look.

I was told this place is pretty reasonable with a big selection of items . Searching for laminate…read morefor my foyer, Paul assisted me and was pretty knowledgeable and explained the differences and what would be best depending on what I was searching for and what area I was installing it in. He stated some are better than the others for durability like Nucore & Durolux and still need to see the different ones that are offered . The one I was choosing was less expensive and happened to match better but when I tried the sample at home it did scratch easily with a flathead(I did as an experiment) as he had previously mentioned. He said not to drag furniture or anything that may scratch it. He said I needed a blue bottom cover for the floor underneath but u are if I actually need it . I decided to head back the next day and exchange the one I had with the one that was more durable to last longer since it would not be warrantied if any scratches were to occur. I also purchased a tool to install it if needed . I wanted to purchase and match a marble piece that I already have in the area going into the other rooms. He took me to the area and we picked a piece out. Additionally, I had the transition piece to match. He loaded the car for me. When I returned the next day it was busier. Another guy assisted me but was told to go to another customer and someone else helped me. He took the ones I purchased out of the car but there was a bit of a delay at the registers when I returned because customers were also returning and purchasing. I will more than likely have someone install it even though I do like to learn DIY .

This place is huge and it's so overwhelming my son was in town and he's redoing his kitchen &…read morebathroom month in New York so we came here to get some ideas on flooring and backsplash kitchen ideas, etc. We walked around for a while and then finally found a sales person. This was nice. We had a couple of questions about different types of tile. High polish vs Matte. He answered our questions but then at the end said he wasn't 100% sure so we asked another person who gave us a completely different answer. Needless to say we left confused and have to do more research.

They offer quality products at great prices. No cheap MDF stuff here. Mike was awesome to work with…read moreand even drew up plans to help with the design process.

This one tickled my funny bone. I'm looking to update my bathroom, from fixtures, to the shower,…read moreand the toilets. The posted hours are 8-5 and I get over to the store at 3:30 on Friday. The door is locked so I call the store just in case. The gentleman who answers states that he just left but inquires what I'm looking for. After I tell him, he states "we don't do bathroom's nor do they have toilets, they only do cabinets". The name of the company is Bathroom world. The advertising outside the store says Kitchens & Baths. They've been around for 40 years. I get it, the business model may have changed. Can't they change the name so they're not wasting other people's time?!

As much as I wanted to give this place a positive review, unfortunately that's not the case. When I…read morefirst walked in to the showroom, I met the owner Orlando, a smooth taking charismatic guy..... he had everything I was looking for... Soup to nuts! I ordered everything for my 2 brand new bathrooms.... from tiles, to vanities, to lighted mirrors, fixtures, etc. I spent almost $9000. Everything that I ordered, and I mean everything..I received...was wrong! He called & switched to tile on me because apparently they were out of stock. Then they delivered both vanities which I didn't order, then he asked me if I wouldn't mind substituting another bathroom shower faucet because the one I ordered was out of stock too. This was nothing but a complete headache! And when I called to let him his response was "just chill".."breathe. Honestly, I'm not one to hurt someone's business, but when I order something I expect to get the same thing that I ordered! I won't tell you not to shop there because he has great things in his showroom and he really gave me some awesome decorating tips too, but triple check your order... I mean open every single box even if the driver has to stay there and check your order! Sadly, what was supposed to be an exciting upgrade for me...was extremely disappointing in the end. Sorry.

I had a facelift project over Christmas for my kids bathroom and wanted to invest in unique pieces…read morewhen a dear friend recommended Bath Trends - I went the same day! Luckily for me they were having a floor sample sale so I purchased a LED Mirror and a vanity. Unable to get it the same day, I was told to pick up two days later. When we arrived for pickup all was boxed and ready to go. When the vendor came over and unboxed both (on camera), the mirror was chipped in the bottom corner. I took it back to the store, receipt in hand to exchange (another of the same was still on the floor). I was told that I would not be granted an exchange and my only option was to purchase the same mirror at full price (not half off like the other). With that being a poor economic option, I requested a refund and was also told that was not an option. However, as a favor, I could get store credit (there was no comparable LED mirrors in that price point). I asked to speak to Manager/owner but was told that is the best offer. I am in the service industry and truly believe they could have simply sold me the same mirror off the floor (which was now a floor model). They had no way of proving to me that they did not break it. Now I am left with almost $400 that cannot be used at another location (I was told), and why would I want to do business with such a company after this ordeal? I would have given no stars, the two stars are for the vanity - she is a beauty!

I walked into the Ft. Lauderdale location looking for parts. Before I even asked for what I needed,…read morethe guy looked at me and said "We don't have what you're looking for." Amazing he could read minds. Or was it my appearance that led him to such a conclusion with no information? Just before this terrible interaction, I ordered from them online. Was given an estimated delivery date. The day before I should have received my items, I got an email to verify my identity as the billing and shipping address were different. I had to explain what kind of business this was for etc. I specifically asked if I could now pay for expedited shipping as my order was delayed. No response. Did not receive my order on time. Extremely disappointed.

This store has high end fixtures, appliances and bathroom items. I scheduled and appointment and…read moreknew what I was looking for. They didn't have the induction range I wanted to see on display. They did however have the exact model of washer & dryer that I was looking for. I was told by the sales person that she had something to attend to and that I should email her about my purchase. Then she sat at her desk. I took a few pictures for Yelp and left. I bought the exact same appliances online some where else the same day. If I'm not going to get in person service then why go here. I could have just purchased online to begin with. Here is why I'm giving them 3 stars. The showroom is amazing, they have items you don't see elsewhere. Parking was accessible and convenient. The staff at the front desk were kind. I knew in advance that Ferguson's sales staff can lack customer service skills.

I was a bit skeptical at first. All the reviews seem recent and was not sure if they were all real…read more All you read is Nelson this Nelson that - Nelson is the best. yada yada yada. Well, I am a believer. I contacted About Kitchen and Bath on September 30th for quartz for my kitchen. Nelson came out the same day and provided an estimate. On October 1st I went to the store and selected my slab. I then notified Nelson about my selection. Now the amazing part. Just 72 hours later Nelson contacted me and asked if they could do the install. I am sure my situation was somewhat rare and the stars aligned but I was truly astonished. They did amazing and clean work. Don't think you could possibly go wrong with using this company. Icing on the cake - his price was lower than my other two estimates. Thank you Nelson and team

About Kitchen and Bath will not disappoint! Ali and Nelson are extremely professional, courteous…read moreand detail oriented and truly are concerned with your project wants and expectations. Call at anytime and they will go the extra mile making sure you are satisfied. Cabinets, hardware, and accessories are of top quality. You will not be disappointed if you decide to have them do your project. Oh and did I mention pricing???? Call/stop by and see for yourself!

A lot of times you find you have to sacrifice quality for cost or customer service or vice versa…read more.. NOT here!! I can't tell you how impressed I was with the customer service and friendliness of the staff, REAL people with a focus on customer service!! also, the price points were/are 100% on point :) !! the quality of the vanities on display was, of course, impressive as well, NONE are of the particle or OSB material you find at big box stores. do yourself a favor and shop these folks either first or last, either way, you will NOT be disappointed. support a local business versus a Big Box omni presence lol -Big Box - "get what you pay for " -Support a local business and you will get farrrr greater value and have your expectations far exceeded.

I wanted to like this store and the owner. But what was delivered was unsatisfactory, especially…read morefor the price. You can't really inspect the vanity if you live in an apartment because they will not remove the covering before it is brought up to the apartment and installed. Upon removing the cardboard packaging, and shrink-wrap, I found a nick on the quartz top, a cut (more like a "gash") on the left side of the vanity, and drawers that don't align or close to be level with the rest of the body. The last items especially cannot be known until the entire vanity is fully installed. The owner offered to replace it with another vanity. There are several problems with that -- one is removing the installation, which would include undoing the plumbing, and finding a way to bring it downstairs again, when bringing it upstairs was difficult enough. And the probability that these problems with the drawers not aligning will likely exist with the new vanity, since it has to do with sloppy construction and bad design. It's not likely that the piece that I have is the only one with these issues. Curiously, the handyman who installed the vanity showed me that there were holes drilled on the back of the vanity, as if someone had planned on attaching a mirror. That means that the vanity is either returned to the store or "manufacturer" or it's a second hand piece. As for the gash -- that is the most offensive flaw. I suppose I'll have to repair it with wood filler and live with it. What I have asked was that I be given a discount for these flaws. I hope the owner will change his mind and agree to do so.