(Updated) We had some sewage water back up in our basement that flooded the floor of our basement…read morebathroom. We needed to pull up the basement tile, pull the toilet and sink, and sterilize the area that had been contaminated. Servpro gave us what we considered to be a reasonable itemized estimate of $750 to do the entire job, so we had them do it. As near as I can tell, they did a decent job of pulling apart our bathroom and sterilizing the area. There were 3 things that left me dissatisfied. First, we thought the estimated fee, $750, covered the whole project including putting the bathroom (toilet, sink and vanity) back together. But Servpro considers that a separate project. So we were shocked when we got another itemized estimate from them to put the bathroom back together for $3600! We thought that was outrageous so, we found another company to put the bathroom back together for under $400 - far less than the price Servpro quoted us. The 2nd issue was that the bill was $850, more than $100 above what they quoted me. I spoke to a nice woman in their billing department and said I had some questions about the itemized bill. There were some items on the bill that I didn't think belonged there. This brings us to the 3rd issue. The woman at Servpro told me that the person in charge of our project would call me back the next day and we could discuss the questions I had about the bill. Nobody called me the next day, or even the next week. Eventually I saw the futility of the situation and just paid the bill - which I'm sure is what they were hoping I'd do. I felt it was, to say the least, a questionable business practice to tell us the fee for the job was $750 but that was literally for only half the job. And then they tell us the rest of the job is $3600. And when I wanted to discuss the bill with them, I never heard back. If this experience is any guide, I cannot recommend Servpro.

I would like to thank Mikey for his professionalism, kindness and great job in removing the MD and…read moredampness from my basement...

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

Curtis Carpet Cleaning was fantastic! Gary and his staff were professional, thorough, punctual and…read moreleft our carpets looking brand new. We loved the extra touch of plastic shoe covers--never had another cleaner do that before. Five stars! Thank you Sharon Meister

They were timely, efficient, conscientious, effective, professional and a great value. I can…read morenot give higher praise. They cleaned our ceramic tile and carpets and they look absolutely amazing.

We really liked the boys who did our carpets!! They responded quickly and got us scheduled right…read moreaway. They were very thorough and friendly!

Clean Crew did a great job power washing our home and stonework. Very prompt, affordable and…read moreprofessional. Highly recommend.

Have used several times, but the last time was the last time. They cannot seem to keep help, and I…read morehave had a tough time dealing with irregularities in the appearance of carpet. Time to move on.

The owner of the Davenport location lies. They do not care about the customer. They go through a…read moreton of people. They have a huge turnover with employees

Guys were on time within window. The were very professional and did a great job. Carpets look…read morelike new. Would use again for sure. Only took 18 hours for carpets to dry.

Honestly, I'm disappointed with the "Sofa Furn Leather Clean and Moisturize" service think you…read moreanyone looking to have their leather couch cleaned should find another business to hire. Upon arrival, the technician (Matt Mitchell) informed my mom that their couch (a standard size L shaped sectional) was actually considered two separate couches and refused to proceed unless she paid for two services, significantly increasing the cost beyond what was anticipated. We also learned that despite the word "clean" being included in the service name, the service did not include light vacuuming, wiping down, or otherwise cleaning the couch. Now this was not a filthy couch but had we known they would not vacuum or clean around/under cushions we would have done the light cleaning prep beforehand, instead we now have a currently damp couch that made all the loose debris wet/clumped more settled into the couch and much harder to lift. The service ended up costing more than $300. Unfortunately, the interaction felt unnecessarily confrontational, kind of hostile with the attitude and cornered sales push and my parents were left with a couch they still had to clean. Had I known what was going to happen I would have saved our money and given our business to another company. I don't typically write reviews but since the reviews are what prompted me to book the service in the first place and hoping this may help others in the area. Maybe we just had a bad rep, but from what we experienced I would not recommend or rehire.

Quick service, friendly, did a great job, good value. I needed a small area cleaned. He was very…read moreaccommodating,

Great cleaning and price..friendly and courteous! Always prompt and job well done! Will always…read moreuse this company!