My husband and I had a very disappointing experience at this hardware store today. From the moment…read morewe walked in, we felt unwelcome and judged. The staff treated us with rudeness and suspicion that made us extremely uncomfortable. it was clear we were being profiled based on how we looked, well on how my husband looked, which is unacceptable anywhere-espicially in a business that should be serving the community with fairness and respect. I would love for this establishment to know all the wonderful things about my husband, he is and an amazing husband, father, teacher, and Veteran. Unfortunately all these wonderful things are lost to some based on the color of his skin. No one should be made to feel singled out or discriminated against just for walking into a store. We will not be returning, and we feel it's important to share this experience so others are aware.

Fantastic hardware store. Prices are alright for a moment and pops shop as well. Probably the best…read moreplace in lake county for hardware needs!

Talk about an old fashioned hardware. They have a little of everything and the employees know what…read morethey are talking about and are very helpful. Prices are respectable. I never have a problem paying a little more for better service, product and to support the local stores. Wes, outdoor power equipment tech, is very competent and always does a good job. There is a reason he is usually a week or so out on work......people are willing to wait for his quality.

Great service and selection, also as a bonus if you love Milwaukee you need to check this place out!read more

I have to say I had the worst customer service experience I've ever had yesterday at this store. We…read morehad reserved a UHaul through the UHaul website to pick up at this location at 9 a.m.. When we went to pick up the truck we were made to wait for 45 minutes with no explanation other than the employee who handled the rentals was with someone. Finally she came out of the office without acknowledging us in any way, she never apologized for the wait and then got combative and incredibly rude, going as far as to insinuate we lied about when we reserved the truck. She also failed to give us a copy of the contract with the mileage and gas information and we believe we were overcharged for the amount of gas we had to put in when we returned the truc as the truck was driven about a total of ten miles total.. We returned the truck at different location and had a dramatically different experience. I want to make it clear this is not on UHaul at all.

Nice people who are very helpful. The store has a little bit of everything. If the item you need…read moreisn't in stock the staff will check its availability. Items can be returned if the packaging is good.

Are usually go to the big chain stores for hardware because they're so convenient. But a couple of…read moremonths ago my wife and I had gone to Ace Hardware because they refill propane tanks. The other day I got so frustrated with disorganized and unhelpful staff that I decided I would drive to Solon And see what they had. I was greeted three times. I had two employees ask if they could help me. I thought I knew what I needed but another came and asked if he could help me and he took me right to the plumbing item I was looking for and was knowledgeable about what I was trying to do. The cashier was sweet and treated me like a human. From now on I'll dry the extra distance and still get home quicker!

This store is higher then your average Hardware store. Your best bet is to head down to Ace…read moreHardware in Geneva or go to Mentor Home Depot / Lowe's. I needed to pick up a outdoor security light and the prices here were $40-$299. I ended up going to Ace hardware in Geneva seeing $20-$50. Then Home Depot was $15-50. Of course lowes was $30-$60. I ended up going to Home Depot to pick up 4 lights at $15. Will never buy stuff at this hardware store

From the owner: Storage Facility On Site Climate Controlled Storageread more

Price gouging. Last week I was in desperate need of a COVID-19 mask. All I had was an old…read morepainters mask, and I was about to make a delivery to the nursing home a block from Major True Value. I saw their street sign, "Covid-19 Masks In Stock". I went inside and said "I'll take 6." I just assumed they would be reasonably priced. No display, they had them in a large brown box next to the register, out of reach. $8.00 each. I just said "yes" and took them. They are R-25 or something "close" but not the same. No black button valve, just a multiple layer paper/cloth mask. I feel like I got taken advantage of.

Always a great experience!…read more They always have what we are looking for and the staff is knowledgeable about where items are in the store and give great recommendations. They also have a great flower/vegetable garden plant section in the spring to plant your own garden.

I just love the little town of Lagrange. When my husband and I bought a new home here about 2 years…read moreago, we knew that we were going to be changing and fixing things in our new house. For years we would pretty much buy everything from our local big box home improvement store. Then we stopped by Lagrange Hardware. What a great store! They have everything. I mean, they really do! The store looks small from the outside, but once you walk in you realize it's a pretty big space. The staff is very helpful and the selection is outstanding. The prices are very reasonable. Some items were even cheaper than Lowes! All of this, and it was close to home. This past summer, we decided to bury a water line and electrical line through our backyard to a garden. We rented a ditch machine from Lagrange Hardware. The staff showed us how to run the machine, and load it and unload it on the trailer. The price was great! Much much lower than I expected! My husband ran that machine for several hours and finished the project in one day! Thanks to the equipment, staff, and selection at the store! We are customers for life!

I've been running to Merry's Hardware (was Western Auto before) for over 30 years. They are very…read morehelpful and I've never left there without what I went for. There selection is excellent. Wish they still sold hunting licenses it was always a tradition to go there for them. I will probably be running to Merry's in emergencies till the day I die. Much better service than the big places.

Friendly, helpful staff! A little pricey on certain items, but you can also find some good deals.read more