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    E&H Ace Hardware

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

    Services - E&H Ace Hardware

    Outdoor power equipment services

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    14 years ago

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    Country Stove & Patio - Cleveland Gas Fireplaces

    Country Stove & Patio

    (13 reviews)

    $$

    Nick was great in the store. He was polite, very informative with their products, and he took his…read moretime showing me stone that would work with my room. The crew that they sent out to do the installation did an amazing job from start to finish. They took care in protecting my furniture by covering it up and eliminating as much dust mess as possible. They cleaned up after themselves and put everything back where it belonged when they were finished. I couldn't have asked for a better crew to do this job. I love my new fireplace, mantle and the stone looks amazing. I had a great experience all around and I will definitely be recommending Country Stove to friends and family.

    DO NOT HIRE THEM - YOU WILL BE SORRY - We hired Country Stove & Patio to redo our fireplace area…read more The contract was for $11,000 -12,000 (+) and they failed on their contract. The installed the wrong mantel, which was damaged from the manufacturer (told me who cares), they damaged our $4500 bookcases/cabinets, installed a piece of arched molding that was damaged by the manufacturer, failed to finish to crown molding and kept the key to our house and refused to return it. There is a whole lot more that I could go in to. In total, I had to pay $2,000 for repairs for the damages they caused and they would not work out a settlement with us so they put a lien on our house. We paid the amount owed because we could not take another loan out on our home unless we paid the lien off. They have yet to remove the lien and we paid them in full over 2 months ago. This company is unethical, does subpar work and charges top dollar for subpar work. The job took them 3 months to complete. I highly encourage you to not hire this company that does not care about their work or their customers. I paid $13,000 for a fireplace redo and my bookcases have issues because to make them look halfway decent, they had to be repainted. So in total, this job cost me almost $18,000. Shame on you Country Stove and Patio. I hope the word gets out as to how you do business. You are unethical in your business practices. DO NOT HIRE THEMD

    Litehouse Pools & Spas - Wickliffe

    Litehouse Pools & Spas - Wickliffe

    (1 review)

    If you want to wait a year for a pool and have the company from the top down lie to you go with…read morethis company. We bought (IN FULL) a pool in June of 2020. Here we are in June of 2021 and we don't have a pool installed. it has been a horrible experience and for the most part I completely blame this store and the poor management. The issues began when they supposedly sold us a pool that wasn't in stock. They wanted to return our money and we could try our luck next year. That wasn't happening, again we paid the cost in full, we did finance. Then the manager said as long as we were ok with waiting thill this year we would be first on the list. Well that clearly didn't happen. Why you might ask, cause the store didn't tell the install company the correct date of our purchase. The store did call us and say hey they are installing pools let us drop off your pool (minus one part we still don't have), that was almost 3 month ago. When we contacted the installers (which was a cluster %^$* in itself) they said the store lied and they weren't installing yet. Which also turned out to be not true exactly. They had us as buying our pool in December and were not installing pools bought then yet. We ended up calling corporate and they initially were great. They got someone out to install within a week. But the store fails again, they had not properly told us of the space requirements for the pool. So we had to adjust the placement of the pool, which meant the installers ended up hitting roots. So we had to get someone else to grind the roots out, and the installer treated my fiancé very rudely cause we wouldn't let them just install the pool closer to the fence (which is against building code). We had the roots taken care of within days, and now the installer says at least 2 weeks maybe more, but the ground has to stay dry. Now corporate isn't even being helpful. This is an over 10K purchase that we have waited a year for. Sadly it seems all of the issues originate at the store. But I know for sure the dishonesty and half truths have me livid. I would rather they have been honest from the start and admitted their mistakes, I would have been upset still, but not like I am now. We have filed a claim with the BBB. I doubt the company will be able to resolve this issue in a manner that will result in me having a positive opinion of them.

    From the owner: Find your next swimming pool and idea patio space at Litehouse Pools & Spas in Wickliffe, OH. We…read moreare the premier supplier of above, on and inground pools and accessories, as well as hot tubs and saunas from popular manufacturers. Our expert sales staff will be glad to help you put together your ideal patio space, whether you're choosing from a gas, propane or charcoal grill, or are considering a billiard table for the ultimate backyard party. Visit us today at 30120 Lakeland Blvd., Wickliffe, OH 44092.

    E&H Ace Hardware - hardware - Updated July 2026

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