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    Makati Medical Center

    3.6 (17 reviews)

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    Pia O.

    I personally do not like hospitals, but if I had to choose one it would definitely be Makati Medical Center. My family has been going to this hospital for as long as I can remember (I was born here, haha). It's an institution in the medical world with some of the country's best doctors practicing here. I don't remember the last time I was confined here (knock on wood!) but my lola was 2 years ago and I can attest that they have top grade quality of service! The nurses were all so nice and very professional, coming in at the right times and making sure my lola was okay. The doctors also did not leave her side whenever she needed them, I was super impressed! My personal experience of Makati Med with my relatives have all been good and I have nothing to complain about their services. Super glad I was welcomed into this world at the right hospital (good job, Mom)!

    Natalie Ann U.

    For as long as I can remember, my family and I have gone to Makati Med for anything from doctor's appointments to medical emergencies. The Makati Med ambulance numbers are listed as emergency contacts in our household, and should any of us be in immediate need of medical assistance, it's to Makati Med we go. Although not as fancy-schmancy as St. Lukes, Makati Med is still, in my opinion, one of the best hospitals in the Manila. They provide quality doctors and an array of various medical procedures, and as far I've seen, the nurses manning the nursing stations are all very nice and polite and really do try their best to help you with whatever you need. They've renovated some portions of the hospital so it all looks nicer and sleeker, and there are a variety of restaurants and convenience stores sprinkled around the buildings in case you get hungry. There's even a David's Salon somewhere in there! In case you need to get a haircut too, I suppose? If you have the unfortunate luck of being sick and having to be confined for the night, the rooms Makati Med offers are very nice. Even if you get the smallest room, there's a TV and a bench for visitors to sit and entertain themselves while they visit you, and - this may be my personal opinion - but the food is GREAT. I don't know what it is about it, but I really love hospital food. Anyway, for great service comes a pretty hefty medical bill - as those of you without medical insurance know - so once you step in make sure you have your cash or your medical card at the ready!

    Victoria A.

    I have been to several hospitals and nothing beats the service of Makati Medical Center. Yes, it's a bit old (for the older wings at least) and some of the rooms are not yet renovated, but the compassion of their doctors and nurses is unbeatable. I've been confined there several times and I have always felt comfortable and at-home when staying at Makati Med. I like how the nurses really took care of me after my surgery and made sure I was feeling better. Their facilities are also getting updated. They have been renovating the hospital for quite a while now, so the whole look and feel of everything is becoming more refreshing. One complaint I have about Makati Med, though, is their parking, which doesnt seem to be enough. This may be a good sign, assuming that most cars belong to patients who visit the hospital, but at the same time, it's also a turn-off especially for those like me who don't have the luxury of a driver. But this doesn't stop me from going to this hospital because all the doctors who I love are all there. I just go really early or park in a nearby parking area and just walk a bit.

    Makati Med has regained its reputation as one of the country's best hospitals

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    3 years ago

    Makati Medical Center has been my hospital for many years. Kudos to the hardworking medical professionals and administrative staff here.

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    Review Highlights - Makati Medical Center

    My personal experience of Makati Med with my relatives have all been good and I have nothing to complain about their services.

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    Manila Med

    Manila Med

    3.5(4 reviews)
    4.0 kmManila City

    My mom is scheduled for ultrasound 1PM at center for women's health. We went there before 1PM…read more However, the doctor arrived at 1:30PM because she went to the bank! Next time don't schedule patients if you have personal errands to attend to!

    Two reasons I like this hospital:…read more One of the best dermatologists in Manila, Dr. Eileen Cubillan, holds clinics here, and two, our family has experienced good care in this hospital, many thanks also to Dr. Carlo Canosa, a surgeon and family friend. My use of the word "like" to describe a hospital is remarkable in itself, because generally I cannot say that I like hospitals. I mean, who does? But, I had my first-hand experience being confined here last year when I came down with dengue. I got myself a double room. It's cheaper because it's meant for sharing, but it's roomier than a single room, and I requested that they put me in one that's unoccupied, so it still feels like I have the room all to myself. Unfortunately, I got myself a roommate the day after because there was an inexplicable surge in dengue cases that day. Good thing my roomie found a room the following day, because a day later, my brother would join me. I needed transfusion, and in this hospital, if you can provide enough qualified donors, you won't be charged for the blood anymore, whereas other hospitals would charge you for the sourcing of the donors plus the processing of the blood (extraction of the platelet). Also, the food is not bad. In fact, the food is quite edible. They even give you your own personal utensils. I found out that MCM recently transferred ownership and was undergoing renovations, which explained the nicer facade and new wing. It's a given that hospitals are unpleasant places, but MCM is definitely one of my choices for good medical care for its patients.

    Manila Doctors Hospital

    Manila Doctors Hospital

    1.5(8 reviews)
    4.2 kmManila City

    If you think you are paying for a private hospital and convenience, you are fooling yourself. Had…read morethe worst experience and would never recommend this hospital. If I can score it lower than 1, I will. I tried to email them and resolve this privately but I gotten nowhere. Maybe Madocs thrive with incompetence and continue to be incompetent. I wrote a letter formally documenting a service failure we experienced at Madocs facility yesterday, June 29, 2026. What was supposed a joyous occasion - finding out the gender and checking the growth of my baby, turned out to be a nightmare, and became an emotional distress. We arrived for my scheduled CAS Ultrasound at 24 weeks AOG from our doctor referral slip listing 3 doctors. Their staff informed us that there's no available doctor. No explanations, no apologies. The worst part is, we tried to schedule ahead of time and they mentioned to directly go to OB Gyne Ultrasound Diagnostic Unit and appointment is not necessary. So we woke up at 5am and went their as early as we can. I was at the hospital at 7am. The ultrasound unit opens at 8am. I have waited for 1hour inly to be dismissed without any options provided. We contacted our doctor (Ob Gyne) stating that the doctor (Sonoligist) who she recommended was out. Our Doctor (OB Gyne) asked us to go back to Ob-Gyne Unit and provide our referral slip with 3 doctors on it. The receptionist then informed us that the 2 Doctors are only available Tuesdays and Fridays, and the Monday doctor was absent. No other sonologist was available to perform the CAS. Additional Concern - Staff Conduct: When we were informed that no doctor was available, with simple "Absent ang doctor" with no apology, no acknowledgment of the inconvenience, and no offer of alternatives or next steps. As a pregnant patient who traveled at 5:00 AM, this lack of empathy was deeply disappointing. I had to go back to ask for more options - which she provided the schedule of each doctor. Why this matters: 1. No Contingency Plan: CAS has a limited window. Relying on only 1 doctor with no backup is a systemic risk. 2. No Proactive Communication: As we tried scheduling thru viber, we were advised that there's no online booking and just go directly to OB-Gyne Unit. What is the use of the viber number provided if we are unable to confirm appointment? If we were notified in advance that the doctor would be absent, we wouldn't have to go through this. 3. Poor Patient Handling: Frontline staff should be trained to respond with empathy and solutions, not dismissal. I work in BPO where we are trained to de- escalate and offer alternatives even when service cannot be rendered. For a hospital with the motto "With you every step of the way," I expected better. It feels the opposite to be honest. My request: 1. Implement a backup sonologist policy for time-sensitive OB ultrasounds, or a 24-hour advance notice system if the doctor is unavailable. 2. Retrain frontline staff in the OB-Gyne US unit on empathetic patient handling and service recovery. My concern was never reviewed and thus it wont prevent other mothers from experiencing the same. I will never stop telling people how Madocs gave me anxiety, fear and depression.

    My mom was sent to the E.R. she's cold but they don't even give her socks to cover her feet. its…read moreemergency so expect it that most patient comes in barefooted for senior like her they should have offer her even sock to cover her feet but they dont. called the billing office so they can give slippers and charged it on the bill but they dont offer it. They dont care about the patient they are more concern on the payments. Bad service from the doctors and nurses and they overcharged patients with service that any patient don't even deserve.

    Metropolitan Medical Center

    Metropolitan Medical Center

    2.3(3 reviews)
    6.2 kmManila City

    Not a fan of this place ever since my dad died back during the covid pandemic. He was admitted to…read morethe hospital and some doctor friends of ours from other hospitals immediately told my mom that he should not be given the drug Remdesivir due to it's negative side effects to kidneys (my dad had kidney issues at the time). We especially went through the trouble of procuring a costly alternative drug from overseas for his use and the hospital agreed to use it instead for him(my mom was really adamant about it). But he still eventually passed. When we reviewed the drugs he was given when we were settling the bill, we noticed that they went behind our backs and gave him Remdesivir anyway. And with multiple doses per day too. In the end, his main cause of death was from septic shock due to kidney failure.

    Back in 2013, I went to Palawan on a business trip and didn't bother putting on insect repellent…read morethe whole time. I paid for this by contracting a new and more virulent strain of dengue and bringing it to Manila, where I got sucked by another mosquito, which then bit my sister. So both of us ended up with dengue in Metropolitan Hospital, trying our best not to bleed out of our eyes and die. My sister only had second-degree dengue so she got off easy. I, on the other hand, was so close to dying I got sad looks from the nursing staff. My platelet count dropped to 4 -- context: normal number is 300. I wasn't allowed to brush my teeth because if my gums bleed, the bleeding won't stop and I'll die. The best part of that experience was that the whole hospital rallied to save me. The doctors were there for me, the nurses kept sneaking me Jell-O, and some of the staff even donated blood so I wouldn't have to pay for the blood bank. In the end, I survived, and it was thanks to the wonderful people in this hospital.

    Makati Medical Center - medcenters - Updated August 2026

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