Their services and staff are rated 10s all the way. HOWEVER ... management has decided to charge a…read morefee of 3% on credit cards and DEBIT CARDS. Now, while I believe the 3% charge on a credit card may be justifiable, assuming the business does not write off that fee as a business expense on their tax return, and many businesses do, the 3% charge on debit cards is in my opinion outright theft as there is no fee charged to the business for a draft of money using a debit card. WRONG, WRONG, WRONG of them to charge a fee for a debit transaction! Charles C

I don't know if I could be any more disappointed in this place. Grazia was highly recommended by…read moremany people. I went in the first time and within a week my lashes started falling out. I thought it was just a fallout phase. So I had them redone and they charged me the full amount. Now, after going to a highly trained specialist, she explained to me that two and three of my lashes were bunched into one of their volume lashes. This is very bad for your natural lashes, FYI. I've been getting my lashes done for 10 years in Los Angeles. If you want quality work that doesn't damage your natural lashes. Do not go to this place. Head over to Wink in West Chester.

Chelsea is amazing! I HATE getting my hair cut because in the past it has never been quite what I…read morewanted. I'm picky! But Chelsea GETS IT! She quickly turned my (probably vague and poorly described) haircut request into reality - now my hair style is exactly how I want it. And COLOR! Perfect. In two visits I've asked for two different color treatments, thinking on the second visit I might be told it couldn't be done to my fragile hair. But Chelsea explained how I could get the look I want with the least damage to my hair, and with a very reasonably priced treatment - no up-sells here! Just professional expertise delivered with a personal touch. The salon itself is beautiful and the rest of the team are just as cool as Chelsea. I feel like salons have the challenge of balancing the work and fun sides of their services, due to the unique nature of the business itself and the fierce competition. Platinum just nails it. I can't recommend this salon enough and I'm super excited for my next appointment!

I came in today for a standard haircut. I ended up also getting the shine bomb treatment as there…read morewas a sale going on. I have never felt better about my hair in my life. Brianna was ready right on time, and as I came in I was offered a beverage by the front desk. I felt right at home here, everyone spoke to me like I was family and they were welcoming me in. The shine bomb did wonders for my hair and I definitely recommend it. The standard haircut included shampooing, conditioning, a scalp massage, blow drying my hair, and Brianna threw some curls in my hair as well. Definitely will be back for my next haircut and recommending my sisters and mother, this was incredible!

Jennifer is the BEST!! My bridal hairstylist recommended JKO for my bridal makeup services, and man…read moreI am so grateful they did. Jennifer's work is classic, elegant, and timeless, and she truly gave me the bridal makeup of my dreams. From my trial session to the big day, Jennifer was a total joy to work with--she was patient, thoughtful, and really listened to what I was looking for, and delivered beyond anything I could have imagined! Not to mention, my face stayed put and flawless through HOURS of dancing, sweating, eating, and drinking. She also did a fantastic job on everyone in my bridal party, my mom, and the MOG; everyone still raves about her and how amazing she was. If you're looking for an incredibly talented, kind, and professional makeup artist for your big day (or any occasion, honestly), hire JKO now!

I took a makeup lesson with Jennifer and it was AMAZING. She is the right combination of being a…read moregreat makeup artist and a solid teacher who can understand your needs and give you the skills. I came in with very basic skills and in one session, Jennifer got me fully equipped with the right skincare routine, makeup tailored to my face and lifestyle, as well as the right products and tools. I feel like a pro and look like a million bucks. This session is a good investment to show up with your best face everyday (instead of buying random stuff at Sephora and hoping for the best).