I came here for a pedicure. There are lots of traditional and gel polishes to choose from,…read moreincluding a lot of OPI polish in trending colors (ie: new-looking bottles of pastels for summer). There are a lot of nail technicians, as this place seems to have a quite steady business. I was able to get in as a walk-in on a weekday around lunch. My pedicure was very relaxing. I got one of the more deluxe packages, which came with a hot stone massage and a hot wax treatment. The prices seem quite reasonable, especially for the quality of services offered. I paid in cash and left a cash tip. The salon looked clean and they have nice, functional massage chairs. I would definitely come back.

I had an appointment for 10 am and waited 50 minutes and still had no service. I asked the worker…read moreDanny how much longer it would be at 10:30, and he said 5 more minutes,which was obviously false. Their service is horrible and I would not recommend, I know various people who this has also happened to as well.

The building is so cute! I love it. Patty is amazing, so sweet and so talented! Highly recommend…read more My lashes are always perfect.

Amazing lace ! So happy with my eyelashes Patty is amazing ! Thanks you already scheduled my next…read moreappointment

3x's is not the charm!…read more 1st time, I was stuck in traffic and I called spa to report I might be a few minutes late. They were super standoffish and said if I was late, they could not accomodate me and I would be charged for no show. I was literally sitting in traffic on 95 behind a bad accident and nothing I could do. I asked if they could atleast let me reschedule and I was told no. 2nd time, I did an express tan and I had to call the spa to let them know, 4-5 hrs later, I had no color on me at all. I had to go back the next morning to get sprayed again. 3rd time was last week, the night before I was leaving for vacation and I asked for a dark spray. I woke up the next morning and barely had any color at all. I showed up at airport and first thing my family said "didn't you get sprayed yesterday"??!! I always feel rushed. I always feel as if they spend 2 total minutes spraying you and I can barely feel the mist. Employees are super nice. That's the only positive. Their prices have gone up and up over past year and its just not worth it anymore. Too many other options out there. I'm done.

I had the worst experience. I gave my credit card with full intention of keeping my appointment…read morefor a spray tan. I call an hour before my appointment to see if they will reschedule me due to it pouring rain. I ask them if I could get a rain check, or other services and they would not work with me at all. I came to the shop with full intentions to get some sort of accommodation. instead the front desk after already being rude states "we will wave the fee but this can't happen again" very confrontationally. i respectfully said ok i wont schedule again. please do not give them your credit card info. they dont care if you look good after you leave they just want your money. they offered me no accommodations. nothing. thanks for nothing I will not be scheduling with them. I hope the owner knows how disrespectful their staff is to people that are trying to spend money to feel good. no one wants a spray tan on a rainy day. i did not deserve the way they treated me.

I needed my eyebrows to be done by a pro. I saw Anyelin to get my eyebrows waxed, tinted, and…read moreshaped. They sell make-up for your eyebrows, too. The results were spectacular. I always like great eyebrows on other people. Now, I have great eyebrows, too! I would recommend this place to anyone who has gray eyebrow hairs or out of shape eyebrows. There is waiting chairs if you have a friend tag along. I booked my next appointment with Anyelin!

I had a great experience at the Brow Bar! I gave my eyebrows a year off of waxing after a…read moreparticular chain wax salon gave me a 90s brow. Needless to say, my brows were in need of a revamp. My waxer did a great job. She took her time, measured/waxed/trimmed/plucked to perfection. She took the time to go over some tips and tricks with me and I left feeling like a new person. They require masks during the service, which they had for you to grab at the salon. Love that as we were very up close and personal and I know germs are flying around this time of the year. The salon is trendy and welcoming. Can't wait to go back.

I recently got a brow lamination and unfortunately did not have the experience I was hoping for. My…read moreeyebrow hairs were going in different directions, one brow appeared noticeably thicker than the other, and overall the results did not look balanced. I was told the lamination would last 6-8 weeks with proper maintenance, but the effects seemed to fade by the next day despite following the aftercare instructions. I do want to mention that the technician who worked on me at Lash Lounge was very kind and pleasant throughout the appointment, and I appreciate her professionalism. However, after leaving a message about my concerns, I received a call back from a male staff member who came across as dismissive and unhelpful. I was not asking for a refund -- I simply hoped for some understanding and maybe an offer to have the brows looked at or adjusted. Unfortunately, the conversation felt disrespectful and lacked customer care. I understand that not every service will go perfectly, but how concerns are handled afterward makes a big difference. Sadly, based on my experience, I would not return.

I wish I could give zero stars. DO NOT GO HERE!!! had an appointment here after getting a spray tan…read moreand the clinician did not feel comfortable doing my eyelashes and they still charge me $300!!!! the horrible man behind the desk who, was unfriendly from the start, didn't even offer me a chance to reschedule. He just demanded that I pay him for a service I did not receive. I repeat, do not go here!!!!!

I had an incredible experience with Ally. She gave me a Diamond Glow facial and a lash lift, and…read moreeverything was amazing. She was gentle, knowledgeable, and explained every step, so I felt totally comfortable.

I booked a facial with Courtney the manager last week for yesterday. I asked for a facial and…read moredermaplane. I called Kimmie and asked which facial I should be booking for. Takes and my friend. I also booked the dermaplane because it was important to me. When I called to add my friend I asked Jimmie what facial I should choose for my friend and I was Tom's the esthetician customizes the facial to the client. I don't think in 40 years I ever had such a bad feeling about my treatment. First they booked me a 30 min facial even thought I made myself clear that I wanted a proper facial, not a grab and go facial which somehow I was booked for. I cancelled the eyelashes to have a full hour which was ludicrous. I wakes out with not only mascara under my eyes, my combination skin was not cleaned property and my pores got no attention. The dermatology plane treatment was timid today the least. The brow taxi g and plucking was also very underwhelming. I have wayward brows remaining and most upsetting was THAT MY ESTHETICIAN BWVER LOOKED AT MY SKIN WITH A LIGHT TO SEE WHAT MY SKIN NEEDED. It would have made a sense for her to hand me a mirror and I would have seen while there my face was full of hair, peach fuzz and eyebrows. The reason I'm writing a one star review is that I called two times and complained before my facial started because she didn't look at my skin. She told me "I asked and you told me you had combination skin" well, I find that counterintuitive that a professional would ask me what what o needed I less making an expert decision. I got home and saw so much congestion in my large pores as well as brows. So, I called Kimmie at 12:30 to complain, wanted to send a picture but she client even give me a way to send the pic. I wasn't even offered to come in to be evaluated by management. Kimmie kept asked what do I would I like then to do. Before I treatment I walked out of the room to ask for Courtney who was in a meeting and today was she really in meetings from 12:30-5:30. For the reason that she didn't have the professionalism to call me back, I am writing this review. I gave them the chance to call me to discuss. I am never going back and it's ashame. I go to spas all over the world at Sensai Lanai, Naviva Punta Mita, and other top Spas in top resorts. I was hoping to find a local media spa or aesthetic practitioner in Wilmington. This is a disaster. All that needed to be done was turn a light to my face and seeing I needed an exfoliating facial and not blackhead extractions but unclogging pores, maybe a hydrofacial. It was a waste of 200 for su

Really love this salon, wish it was closer to my house. Great tanning beds and good prices…read more Sometimes no one is at front desk though and I've waited awhile for someone to come up.

Clean, quality tan and spa service salon. I'm new to regular spa services and just love it,…read moreparticularly the red light therapy. The staff is always courteous and professional. This is a lovely salon all around.

Best nail salon in the area. Great vibe, great people and my nails always turn out exactly how I…read morewant them and last forever.

over priced and extremely rude! Cindy is the rudest tech i ever witnessed ! 80 for a simple refill…read moreand they can't be kind to ppl !! Lyn is very nice and that is about it ! they barely make eye contact ... this place used to be so nice it's so over priced for the rude service due to Cindy I will never go back

Ask for Tina! I…read moreneeded a pedicure and walked in at the opening taking a chance based on the Yelp reviews. I asked for a regular pedicure and was promptly escorted to my seat. My pedi was out of this world: Tina was meticulous, and gentle. I have never had a regular pedicure that included hot stone massage, leg massage, back massage on top of the pedi itself (I kept thinking, this is great but is this really a regular one?). Fantastic service, great salon - recommend!

My feet are still rough. There's still a lot of skin that she missed and didn't want to slough off…read moreI guess. I could have scrubbed better and harder. She was super rough with the shoulder rub too!

I love my facials from Gina, she does such a great job and my skin always comes out looking great,…read moreshe targets my facials to my needs each time. I'm so glad I found BKS!

I have been going to Gina for a few months and let me tell you...she is amazing. Gentle, kind, does…read morea very good job. Gina does my skin care and will continue to be the only girl for me and this will be the only place I ever go. Recommends only the products she believes I need and NOTHING more, and their prices are the BEST around. Nancy Mullen