This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

I visited Henry Bona Pools and Spas this past year due to their location here in Roxbury, NJ. We…read morehad a pool installed in the spring/summer of 2017 by another pool company that did a fantastic job. HBP&S were engaging friendly and most of all knowledgeable of all things especially the water. Caren and the rest of the staff were patient with all of my questions. (Be careful what you read on the internet.) I had them open my pool this year and they were spot on in terms of Price for opening. A flat rate based on my pool size plus chemical. They came when promised and sent me a text reminder the night before. They are my go to company for all things pool.

Used for all pool needs/repairs for over 20 years. Recently charged for "service call" & then…read more"diagnostic charge" only to find nothing can be done for my "obsolete"pool heater, which was previously installed by this company. Technician came twice, first time didn't even look inside heater & second time came with parts for a completely different type of heater & told my husband he wasn't even sure what issue was. Left again to supposedly order a part that wasn't even listed in parts manual. I'm no service tech but I know I can't order a part if I'm not sure what the issue is. Company was quick to run my credit card for $350 deposit but never reached out with updates- I had to call multiple times, ultimately requesting my money back, only to charged $168 for nothing & still don't know what the issue is. Company seems more interested in selling a new heater than helping a loyal customer to fix what could be a simple repair. Definitely will not be using them again.

They care about their customers and go the extra mile to make sure they get it right. They always…read morefollow up with answers to questions, they have inventory and are very knowledgeable about Softub products. Thank you John & Linda!

I've done business with Sparta Softub twice, and it was pleased both times. The first time, the…read morecompany repaired my softub's filter. The second time, an intake broke just before a big vacation weekend. They were good enough to arrange for express mailing replacement parts to my home. This company is great to do business with.

I've been going to Blairstown Pools for years, and I'm always grateful for the informative…read moreassistance and quality products they sell. I had an issue with high PH ratings after my pool was renovated. I took water samples to them for weeks, and they very patiently helped me monitor the ongoing PH issue with their water analyzer. The sample read outs were free as was the great advice I was given by their staff. Great shop, great value, fair prices. Highly recommend.

i went to Blairstown pool yesterday with an issue of cloudy pool water. They immediately tested…read morethe water, told me it was an alkalinity issue, & provided mw with the product to help!! Following their instructions, we treated our piil last night. Today our water is crystal clear!!!! Thank you, I will use Blairstown Pool for all of our pool needs Jeannie B.

The Biosphere pool is an awesome facility with an indoor-outdoor jacuzzi and a natural looking pool…read morewith waterfalls and a grotto jacuzzi. It even has a waterslide. However, if you come on a weekday the waterslide is closed. The pool area is 5 stars on weekends. However, the bar/cafe opens late on weekdays. They don't permit you to bring any outside food or beverages in but they also don't sell any on weekdays. I asked if I could have room service bring food and drink to the pool and I was told no. So if you're looking to enjoy the pool and a drink, make sure to do it in a weekend.

I had my preliminary appointment to discuss my project. Ashley was very helpful answering the…read morequestions I had and ensuring she had my vision of what I wanted for my backyard down. Discussing all my options and providing guidance when I didn't know enough to make a decision. I like to understand the why. Looking forward to working together to make sure I have what I want as an end product.

I was having multiple issues with my control panel and Paradise Pools saved the day ., i think it…read morewas a factory defect.. on the first panel, waited a whilke then they kept trouble shooting to get my hot tub back in shape for the summer. THANKS again you guys for sticking with it a nd getting my problem solved.! VERY HAPPY CUSTOMER BECKY S

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Susan did an incredible job opening my pool! Unlike my last pool guy who just took the cover off…read moreand left, Susan went above and beyond. I really appreciate her attentiveness--she even texted later to confirm that the chemicals she added were working properly. It's clear she treats her customers' pools as if they were her own, and she always comes fully prepared for whatever the pool needs. Highly recommend!

Susan got back to me very quickly. I provided a couple of pictures received a fair price…read more communication was . got the pool drained quickly