This is a place where your child can, depending upon the instructor, receive decent swim lessons. As someone who has been a client for 7 years, however, I can tell you that they remain ABYSMAL administratively. Why? 1) They NEVER, NEVER, NEVER, NEVER EVER answer the phone!!!! Why even have a phone number? Good luck with getting answers or customer service is you have questions about your account. 2) Getting a receipt for (EXPENSIVE) private lessons is a extremely PAINFUL EXPERIENCE!! Why? Because, even after witnessing the inconvenience that parents experience, nothing has been done to improve upon this major shortfall. They clearly don't really give a CRAP about parents of, or clients who are, special needs. read more

I highly recommend going there, I swam there for 8 years and it is very amazing, amazing instructors and great customer service!!! Highly recommend read more

Good instructors and nice controlled facility. Best thing free wifi. Multiple sessions happen in parallel of all age groups. At he end of the 30 minutes instructor gives a one on one about the kid. They promptly call In case the session has to be cancelled because of any accident. read more

This place was great! I was interested in taking adult lessons, but wasn't too keen on taking huge group lessons with 10 other people, and didn't have the money to get private lessons. Making Waves offers adult classes with max 4 students per class. There are mainly beginners there, but I was in one intermediate-ish class so was able to challenge myself further with new techniques rather than re-learning basic floats and strokes. My teacher was great and helpful and gave us (the other students and I) a good balance of learning new techniques vs practice time, and review vs challenges. They have classes for kids too, but not at the same time. During adult class time, there are only adults in the pool. I liked how my teacher was a bit older (university student), I have to admit. Most of the others looked like high school kids. read more

This is a great pool. It is a saltwater pool. We've been taking our baby daughter here for a few months. Recently change tables for the babies were added to the change rooms, this is a great addition. It is a busy location especially in the spring and summer but they make an effort to stagger their scheduling to minimize the crowds. read more

i really enjoy the environment at this swim school. my kids love their instructor and the genuine niceness of all the staff; from management to supervisors, coaches, and even assistants. i really enjoy the one on one conversations following each session and the attention my children receive. coming from the city programs, my kids have learned much more in a short amount of time. thank you to the staff and team at Making Waves Brampton! keep up the good work!! read more

This place is incredibly close to my house. Over the last couple years however, we had a family pass to the YMCA just a few blocks over. Since we could put my son in swimming lessons there for no extra cost, we just went there. However, my son has a bit of apprehension in the water. He gained some skills in their lessons, but he was stagnating over time. We've known a few people who enrolled their children at Making Waves, and one thing I knew right off the bat that would make them ideal is the max of 3-1 child to teacher ratio. I can't emphasize enough how important that is, as I watched my son at his previous lessons have to wait several minutes at a time for his turn when there were about 5 in his class. From what I've seen, the instruction is also at a high level. One example is previously my son was learning to float by having the teacher hold him under his shoulders and pull them along the water. Here, the teacher actually helps support him more under his lower body. It makes sense, as the upper body is where the body floats, with the lower body being prone to sink being only muscle and bone. This technique seems to give the student a better sense of learning how and then trusting their body to float. They also do a great job of helping push students just outside of their comfort zone. Enough to encourage learning, but not enough to scare them too much. For example, for some of the lessons you'll see the teachers count loudly to 5 as the student is doing their best to stay afloat when swimming,which seems seems a reasonable amount of time for them to push through, without worrying about being under too long. Terrific facility as well, with a huge viewing area to watch the lessons, a play area for kids who may be waiting, and a nice change area. A terrific thing about this place is that they use salt water as a natural cleanser/disinfectant for the pool rather than chlorine. It improves the smell, but I'm sure it's better for skin too. It is naturally more costly to attend here than most other places. I can't fault them for that given the details above; but I wish they'd offer the 10% discount for the second child rather than only if you have 3 attending. Many don't have 3 kids to begin with, and I think a 10% is still a fair deal if family have 2 children attending given the cost. It is what it is, but ultimately, everything is at a high standard. One month of lessons in, my son has progressed at a rate that may have taken 6 elsewhere. read more

Staff is very unprofessional over the phone. They don't know how to accommodate classes who already booked reservation through online. Very disappointed service. Kids are going outside for their best activities in the summer time after COVID and lock-down open. We did reservation but they said due to wrong classes they cancelled our reservation and no help from senior people. We don't recommended for making waves. Better it goes to open or public area to learn swimming. Even we paid money for reservation. read more

Check out the Salt Water swimming pools! They have classes for babies and kids! We host prenatal classes out of the Milton location. 2 more Locations are in Brampton read more

Making Waves was really good. Excellent customer service. They ALWAYS answer their phones and ALWAYS return your call if you ever have to leave a message. The front desk staff are always polite and the instructors will push your kids to achieve their best. They recently renovated their establishment and it looks much better. read more

My sister in law and I both started our babies in the parent and tot program back in spring. We loved the program as it was nice and private. There was no more then 5 babies in the class and they had 2 other tot programs going on at the same time. Again very private. We enjoyed the class and my daughter and nephew loved it. Our instructor was awesome and was very interactive and knowledgeable with her teaching methods. So we both decided to sign our kids up for the summer program. Wow what a difference it was like a waiting pool . We were shocked. It was like they tried to sign as many people up as they could. The instructors were now students and immature. Had no idea what they were doing and unorganized to say the least. They had no proper explanations to what they were doing and no method of teaching. So we had gone to the one class and I pulled my daughter out of the program. On top of this all during the spring program both of my children missed a class due to illness which I called in for to let them know in advance. They had stated they would apply a credit to my account to use towards a future lesson and I called in twice to fix this as every time I called in someone new was helping and had no idea what was going on. Needless to say it apparently got taken care of and I pulled my daughter and son out of the summer program and cancelled the fall sessions for both my son and daughter. I called multiple times left multiple voicemails spoke to multiple people even had msgs relayed to management and they had the nerve to charge my account yesterday for over 500 dollars. I've called and left a voicemail twice and I've still had no one return my call. I've called my credit company and complained about the unauthorized charge that making waves swim school has applied to my card. I need someone from the school to call me back so I can express my continued disappointment. I would not recommend this school to anyone read more

We love having such a great facility so close by. Love that the water is warm and they use salt rather than chlorine. Would prefer if they had a few more seats for parents wanting to watch their children swim as the school is always at capacity and there are alot of parents waiting and watching. There have been a few incidents of the pool being 'soiled' which makes me feel they should have a separate pool for the toddlers so everyone's class is not cancelled due to the younger children having incidents. They do offer credits when this occurs however it is still a huge inconvenience. I think they should build another school on the same lot for the tots and so it is not as crowded. read more

Amazing staff, swim instructors, facilities, and most importantly my kids LOVE it.