My dad is still pretty independent but I've been looking for someone to come in once a week and…read morehelp him clean and give him some socialization. Found this nonprofit agency on Yelp and they will do a home assessment for free so I figured win win. The manager Keahi came over today and what a great service! She was so warm and patient with dad. You pick how often you want them to come and it's only $40 an hour with a two hour minimum. Very affordable for what we are looking for. I am so happy and a small weight has been lifted off my shoulders. We live so far I worry and dad refuses to move in with us.

We didn't realize how much we needed & benefitted from the amazing staff (mahalo Jocelyn & Hedi!!)…read moreuntil we signed up. We used the services to provide weekend care for our mother & to provide our family with much needed respite for the weekdays. We were ecstatic with the one time arrival, level of professionalism & dedication of Hedi. She was a wonderful conversationalist & caregiver for a well-red, well-travelled woman in her last months of life. Please don't hesitate to give the organization a call. They're professional, flexible & compassionate- just what families most need in a critical time.

Owners are great. Office staff is so courteous and helpful. Only problem I had was they don't have…read moreenough employees to come out to Kopolie, which they need a car to come into Kopolina plus I have dogs and I smoke, but I would smoke outside if it bothered them, but I had to go a lot of days without any help which is not good cause I'm disabled

We had to cancel service with Brightstar, the raised their prices to accommodate our schedules so…read moreit wasn't worth the price.

We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.

I'm so happy to have had Fast Help Caregivers as our caregivers for my brother. They were so quick…read more& helpful in a very stressful time with the Rehab center pressuring us to get our own 24 hr service. I'm glad we did, I understand the center is short staff but that doesn't help your love one who needs help just going to the bathroom. Fast help has wonderful & patient workers. I highly recommend them.

I love that my call is answered in just a few rings always. I think that's super important. I've…read morereferred a few friends to this agency and they've always made sure to keep them informed and made sure I'm aware of their processes as well so we can all be on the same page. They are very kind and easy going but most importantly honest. Even if the news isn't good, they make sure to be up front and assist with finding solutions. Always a joy to talk with Sylvia and Jillian.

My mother has been attending Sakura House for over two years now and we have been very happy that…read morewe chose them. They always come out to greet her with a smile in the mornings, then help her out of the car and walk her inside. They give you a binder that they use to communicate her vitals, and how much she ate and drank that day, and any other issues that occurred, which is very helpful. Likewise, I can use the binder to let them know anything to look out for. They have always done their best to accommodate us when I need to bring her for extra days. Everyone is very friendly and they are fluent in English and Japanese. Since mom is a nisei, it was nice to see something click inside her when the staff spoke to her in Japanese! We are very thankful for Sakura House and all the help they have provided.

I'm a neighbor to this business and the employees are very polite and friendly. I can't speak for…read moretheir services per say, but the facility is nice and looks well taken care of, is located in a safe/nice area of Honolulu and the center's clients always have a smile and seem to be in great spirits whenever I've seen them leaving around 5 PM, so they must be doing something right. The business seems to have a very family-like feel to it, yet still professional at the same time and is clearly run by people that appear to have huge hearts and love what they do. :-)

We hired attention care plus when my uncle was in the hospital, and have been very pleasantly…read moresurprised by the level of care he's received. The administrators and caregivers have been very responsive and dependable. They check in often, will do FaceTime with us from the hospital room, and put our mind at ease knowing that he is receiving excellent care.

Horrible horrible company. We hired them to care for a family member with cancer as a night time…read moreaid. On the first night the caregiver was caught fast asleep with an elastic blindfold over her eyes while our family member was screaming in pain. We sent her packing on the spot. Upon immediate notification the service: 1. Said that they would talk to the caregiver and send her back the next day And 2. We couldn't cancel the agreement without a penalty. Unbelievable. They backed down after we threatened to get a lawyer involved. Save yourself grief. Do not hire this company. The fact that they would consider NOT firing someone who purposefully put on a blindfold so she could sleep on duty speaks volumes.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

How can you call yourself a caregiving agency when you can't even provide adequate staffing or…read morecompliant certified nurse aides that have the skill set to provide care in the house. They don't even have registered nurses perform an assessment or oversee these "caretakers". There's zero oversight of these employees expected to caregivers for my aging relative. Not only is it waste of time and money to go through this agency-I do not feel safe using this agency. And I don't think others should too.

Had a consultation, home visit, and interview with Karen. This was for in home care for my elderly…read moremother who is a very difficult person to deal with. Karen agreed to show up with a home health assistant to help care for my mom. We agreed on hours, the price, and the time she would come. No one showed up, no phone call, doesn't answer the phone. Unprofessional to say the least. You can't count on this business to do what they agree to.

Staffing recruiters are nice and so are the wages for aides but the business structure needs some…read morework. Pretty inconsistent and theres a high turnover. Client needs all over the island but not enough people to cover shifts.

When I hear Wilson Care my blood boils. For months they completely neglected a patient of mine…read moreleaving him living in feces and maggots and still collecting the pay from family that lives outer island. That's just one of the many examples of neglect I experienced with them. Do not entrust them with your loved one.

Beautiful retirement facilities with extremely nice people. Great programs that will take the…read morefear of aging and health care. Only negative is no pets

We moved Into Arcadia 10 months ago. We have been extremely pleased. The staff is extremely…read morehelpful. The staff and residents have been very friendly. Our apartment is great. They even put in a charge port for my electric car.