When I bought the tickets online I had the wrong date and bought the tickets. Turns out, instead of…read more3 of us for Tuesday. They were mistakenly bought for Sunday. I went to the front ticket office and explained to Ari from Malco what happened? She got us in, and we're able to get 3 seats. Shout out to Ari. Thank you.

This is a Malco-wide policy but I do not understand why there is a "booking fee" when you buy…read moretickets online. Absolutely ridiculous. There are so many additional fees being added to our tickets for no apparent reason. Booking tickets online should be saving the theater from staffing costs.

Nice little bar/restaurant inside. The smash burger was delicious! Can order food from your seat…read moreand have it delivered.

This is the 3rd time I have visited this theater. All times rude staff, and small screens. The last…read moretime all the above and add dirty seat / tray. Let the staff know and excuse too busy. I am done the snobs on the square can have it.

Why do I have to screen shot a QR code only to have a pimply faced kid make me produce the credit…read morecard, qr cord, website with QR code and some other code? But not to everyone just random people? Then you print out some bs and I throw it away feet from where you made me go through all this time wasting nonsense. Your policy is Wasteful af and targets only some customers. Of the 30 or so that went in only I was stopped? You guys suck Malco. Do bette cuz next time I'm going to get loud about it. Treat everyone the same or I'll personally make you look stupid in a public forum and your employee is going to cry when I'm done making her look stupid for wasting my time. F you don't want customers to come back continue to have random stop and searches and see how that turns out for you.

Mozzarella sticks were terrible cold and not fresh. Spoke to the manager about it and he didn't…read moreeven mention to swap them or remake them. All he said was I am sorry about that. Terrible service will definitely not order any food from this theater.

About the worst AMC theater we have ever seen. It does have the new electric leather recliners, but…read morethat's about the only positive. Understaffed. Staff ignore line queues for AMC Stubs Premiere, A-List, and Investor Connect Priority Lanes. Signs are there, but they just keep helping the regular line. Only one cashier when we went. Other employees were all buzzing around trying to keep up. The manager tried but was obviously under intense pressure and overworked. Theater was suboptimal. The blasting sound was unpleasant and did not enhance the overall experience, unlike at a newer AMC location. The tiny screen felt a mile away. People are on their phones all throughout the movie, texting. I got hot dogs and asked for mustard (there is no self-serve condiment stand). I got honey mustard. Ugh, This place desperately needs a remodel. It would not fly in most places where AMC operates, and its age is showing. Electric recliners are not enough to save it.

I've seen so many films here. Never a bad experience. Always clean and courteous. Recommended!read more

Very clean and convenient - right here at the Promenade in Rogers/NWA - good selection of movies…read morewith comfy fancy seating and snacks/food/drink options with clean restrooms and friendly helpful personnel equals a super cool and comfortable place to watch a movie!

Malco at the Promenade has been a consistent movie theatre for us! i'm not too picky about how I…read moresee a movie, and I don't have any complaints! It's clean, has a great screen and movie atmosphere, with kind servers.

Great locally owned family business. They have great pricing and yummy snacks. They have a few…read moreoption of local beef jerky and it's so good. The theater is nicely spaced so you have plenty of room to get comfortable for your show and they offer great movies. A few months ago we also rented it out for my birthday and had an awesome video game showdown on the jumbo screen!!

This is my favorite theatre, my a grandma loved taking my sister and I here when we were growing…read moreup. Lots of great memories. Very good cheap popcorn drinks and candy. Highly recommend.

Hubby and I decided to see a movie for the first time since moving here. We were both pleasantly…read moresurprised at how nice it was! Ticket prices and concession prices are reasonable. The popcorn is popped fresh (no old tasting oil like some other places I've been). The seats are comfortable and theater temperature was just right. We did have to ask them to turn up the volume a bit, but that is better than having it blaring loud like elsewhere... The only negative was the 3 "out of order" toilets (out of 5) in the ladies restroom. Kudos to the family that owns and operates this business- it was a great experience! We will be back!

I went with My mom and a friend. I wasn't expecting much for a small town theater but was…read moresurprised. This was a nice place. Good prices good concession and we loved the seats. We'll definitely be back.

We came to this for the second time. Last year it was hot as hell. This year its drizzly and…read morechilly. But this year we got to meet John Cena. And get our picture taken with him. What a super cool dude. So nice. He was there to talk about his partnership with Fit Ops. Which is an organization that helps Military Veterans become certified fitness trainers. As a Veteran myself, I think that is awesome. What a great opportunity for Veterans. And what a positive impact John is having on Veterans and their families. We were hoping to see Geena Davis. Well my husband was really hoping to see her. But we didn't get the chance. We still had a great time. Got tons of free stuff and I also got to try a product on camera that might be used in a commercial. So all in all, we had a Great time.

Amazing!!! Fun!!! Lots of free samples. Friendly people. Not near as crowded this year because they…read morelaid it out better. We had a GREAT time. Well worth the time to be there and enjoy the attractions, films and you might meet a star or two!