Carla (Property Manager) and her staff do an AMAZING job, day in and day out! The building is…read moreimmaculate, cared for with the upmost professionalism with an emphasis on cleanliness which is SO important during these times! The building is extremely quiet, with very minimal noise from the train station which is just next door. The club room and lounge areas are spacious and inviting, which easily rivals some of the nicest hotels I've ever been too. The gym has a great variety of equipment including a Peloton, the lobby is warm and inviting, and the package room is an added plus for those who order a lot of amazon! Moving to the Sheldon was one of the best decisions I have ever made!

Beautiful place and so well run. Quiet, clean, no neighbor noise, ultra modern units, eco friendly…read moreheat and AC. The list goes on.

I hope have zero star cause even 1 star it's to much , This property management and supper there…read moreare terrible, bed bugs are all over they just keep lying every time to the tenants, you have any maintenance to do in apartment, so dirty don't lose money and nerves with that people that manage there. Price it's to high for that condition and maintenance that doing.

Worst management ever. They wont respond to anything. The…read morelady, whom is think might be the manager is very rude. Living there is miserable . I am very happy that i moved out . Even when there was a gas leak they asked us to wait till next monday . It makes me very sad that i have to give even 1 star for this but i am helpless no other option.

No better. Look at their idea of landscaping…read more 2026 I think it's getting worse. If you are considering living in a property managed by this company, understand that accountability and operational standards appear to be inconsistent at best. After the last snowstorm, snow removal was not completed for more than 36 hours. Roads remained covered long after the storm ended, and residents were left shoveling sections of the roadway themselves just to safely exit the property. That is a basic service failure. Landscaping practices have also been careless. Crews used leaf blowers directly toward parked vehicles, sending debris and grit into residents' cars. This caused approximately $3,000 in paint damage to my wife's new vehicle. The damage had to be processed through our auto insurance, and we were responsible for the deductible. Rather than taking ownership, the landscaping company and the leasing company pointed the finger at each other. No one accepted responsibility. When the issue was raised, a supervisor responded, "I don't care. I don't work here." That response reflects the level of professionalism residents can expect. Maintenance quality follows the same pattern. A loose step was recently "addressed" with caution tape rather than properly repaired. The result was visibly sloppy and clearly temporary. Leaf removal across the property is consistently poor. I routinely leaf blow portions of the grounds myself just to maintain a basic standard of appearance consistent with a respectable living environment. Billing communication has also been mishandled. A rent payment address change was communicated by email only. As a result, two rent checks were sent to the prior address, never cashed, and effectively lost. Despite this, I was charged a $30 returned check fee. When concerns are raised, the property manager's response has included: "You think this is bad, you should see my other property." That statement speaks to the overall mindset. This is not about one isolated issue. It is a pattern: delayed service, careless execution, poor communication, and no ownership when problems arise. Residents deserve professionalism, transparency, and accountability.

BUG INFESTATION WARNING ‼ ATTN RAPHAEL , KERRI AND SHORT HILLS CUSTOMER SERVICE. You have caused…read moreme and my pet dog to VACATE my apartment without notice due to an INFESTION THAT YOU DECIDED NOT TO ACKNOWLEDGE. This situation started 7/1/2025, today is 7/18/2025 and you are just coming up with a resolution. I have contacted the building inspector, department of community affairs, Housing Authority of Bergen county and DC. I have also contacted channel 7 news, channel 12 news. The conditions you allowed me to life in are DEPLORABLE. You left me in a UNINHABITABLE LIVING CONDITION for over 17 days without a care in the world. I have lost my clothing , days at work, my mental health has taken a significant decline. I have spent thousands of dollars on lodging, having to put my pet in the hospital due to this issue. You haven't even offered me any compensation or apology.

SHADY OWNER at #118 PARKSIDE DRIVE. He uses cheap materials…read morein the entire apartment so that anything breaks easily, then go after your already overcharged security deposit at end of lease. If you want to renew, he charges over 50% of rent additional on top of that current month's rent. He'll tell you these additional fees are inescapable even if you pay 3 months ahead or 6 months ahead of your rent, you're being charged anyway because that's just the way he runs things. What an asshole. And he doesn't give receipts!!!! Any accountants will tell you a guy running a cash-only expensive apartment business, means something shady is going on. This same landlord once mentioned to the poor old folks that lived there to use the attic for storage so he can cover what he is hiding up there. So, who knows and only God knows what kind of illegal business this guy is up to? He takes advantage of an elder's retirement money, reportedly storms into the place cursing at them to intimidate -- this is an obvious behavior of someone involved with a scam, or worse. His name is Vic Varriale. He is about to be investigated with a criminal suit on the way. Don't do business with this guy. Below is the listing on zillow, he's apparently now selling the place.. http://www.zillow.com/homedetails/118-Parkside-Dr-118-Suffern-NY-10901/2107501432_zpid/

HOA Snobs I lived on…read moreDoxbury for some time, and it was the worst living experience I have ever encountered. First, the community is prejudice against people who rent. Any smokers will be complained about on or within the property grounds. If you don't completely breakdown your cardboard expect a 3-6 page document complaining about your actions. The whole community is a bunch of snobs and highly opinionated +70 year old people who have nothing better to do but complain. BTW, if you plan to rent. You are not allowed to participate on any HOA meetings to voice your opinion. You can't defend yourself and are at the entire mercy of the owner. Would not ever rent here again.

SHADY OWNER at #118 PARKSIDE DRIVE. He uses cheap materials…read morein the entire apartment so that anything breaks easily, then go after your already overcharged security deposit at end of lease. If you want to renew, he charges over 50% of rent additional on top of that current month's rent. He'll tell you these additional fees are inescapable even if you pay 3 months ahead or 6 months ahead of your rent, you're being charged anyway because that's just the way he runs things. What an asshole. And he doesn't give receipts!!!! Any accountants will tell you a guy running a cash-only expensive apartment business, means something shady is going on. This same landlord once mentioned to the poor old folks that lived there to use the attic for storage so he can cover what he is hiding up there. So, who knows and only God knows what kind of illegal business this guy is up to? He takes advantage of an elder's retirement money, reportedly storms into the place cursing at them to intimidate -- this is an obvious behavior of someone involved with a scam, or worse. His name is Vic Varriale. He is about to be investigated with a criminal suit on the way. Don't do business with this guy. Below is the listing on zillow, he's apparently now selling the place.. http://www.zillow.com/homedetails/118-Parkside-Dr-118-Suffern-NY-10901/2107501432_zpid/

Its easy to blame Management if you have a bed bug issue, but the truth is that Management can only…read moreaddress bed bugs after they have been made aware of the problem. Residents have a responsibility to be careful and aware that they do not bring bed bugs into the place where they live. Esther Gitlow Towers Management does a good job once a problem has been found, but people have to remember that tenants and their family members have a responsibility also. And like the old saying goes there are two sides to every story.

You will have pictures taken of you smoking a cigarette by the dumpster and then mailed to you in…read moreblack and white photos. Yet they didn't take pictures of the roaches that are constantly popping up and we would have never even moved here if we knew that, it's a total deal breaker. Constant trash and drippings of random fluids in the elevator, hallways and outside. The walls are paper thin you can literally hear people coughing, sneezing, opening and closing cabinets and doors, etc... When we first moved in the apartment wasn't even cleaned or sanitized from the last people who lived there. Doorknobs missing, windows are so hard to open, stains on the counters and floors and not even toilet paper holders. The people who run this place obviously don't care about anything except obtaining their money every month and people smoking cigarettes OUTSIDE.

I wouldn't recommend this complex simply because of the endless maintenance issue I been dealing…read morewith since the moment I started living here and the management team have simply done nothing about the issues instead they risen the price of the rent and hasn't improved the building at all!!!