My move to Norfolk was my first big move on my own and I didn't realize how stressful it could be…read moreuntil I started it. Thankfully, dealing with the staff at the Element was a relief and helped ease some of that stress. Due to circumstances, I had to get my apartment sight unseen, but Harley was very helpful and quick to respond to emails regarding any questions I had. Not only that but the staff seemed genuinely excited to have me there. I showed up to Norfolk without a bed, so getting one was my first priority. When I brought one back it was beginning to rain, my roommate wasn't around, and I saw no other tenants to help me get it up to my apartment. Luckily Janice was there and she went out of her way to help me. She assisted me in getting both the mattress and the box spring off of my car and up to my room. I believe she went above and beyond in helping me during this stressful time. The building itself is very clean and is well taken care of. It's located near a large shopping mall, and is within walking distance of plenty of places to eat and explore. There is a grocery store in the neighborhood, as well as a couple of schools, and a large gym. The Element offers it's own 24 hour exercise room that has free weights, a couple of treadmills, ellipticals, a cable machine, and some other various exercise equipment which just adds to the convenience. There is a pool, and plenty of grills to use in the summer, too. The staff does an amazing job of fostering a welcoming atmosphere by holding social events throughout the month as a way to bring people together. This can be especially nice if you're new to the area and don't know a lot of people. I would highly recommend the Element at Ghent to anyone, especially those in the military as they are quite understanding of the situations that line of work can bring. The staff is very personable and a pleasure to work with!

We are so thankful for the great hospitality during our time at the Element. Everyone was so…read morethoughtful and overly satisfied our needs. Such a great community to be apart of.

I have been a resident at Biltmore Commoms Apartments for a year and my experience has been…read morewonderful The management is awesome Lori is a wonderful and professional manager who take her job very serious She caring and understanding and very good at her job

We've only lived here for 6 weeks but so far we're very satisfied. Kim Edwards in the leasing…read moreoffice, with whom we met via FaceTime and via voice and email, was personable, professional, and expedient in processing our paperwork etc. We actually rented sight unseen but were happy with our building upon arrival. It was clean, odor free, and well appointed. The seating area on the ground floor is currently closed due to COVID. We are hoping that within the near future it will be re-opened. Unfortunately, the roof top deck access available for all the residents is also closed. This is disappointing but I'm sure that they're complying with the governors directives and it will be made available again soon. Our 8th floor flat in this circa 1904 building was as expected. Nicely laid out and spic and span. Dimensions not exactly what we had calculated but we were able to move our furniture around a bit and made it work. Since we've been here we've a couple of minor issues. We were extremely impressed by the way they were dealt with. Literally, within hours which was greatly appreciated. The system that the leasing company use has a multitude of capabilities from submitting work orders, to paying for rent and utilities. Since COVID-19, and until recently, the gym was shut due comply with the governors recommendations. The gym is now open, albeit at a smaller capacity, the leasing company is making a concerted effort to re-open it. It's necessary to book a gym session for the moment and that can be accomplished via the app. So, thanks to KimEdwards and her colleagues, so far, we're happy with our little flat. We hope that the roof top desk on the Virginia Building will be open soon so we can see the sites offered by this lovely city. The location of this building is incredible. Surrounded by water, parks, shops, restaurants....Who could ask for anything more. As I said above, we've only been here 6 weeks and hope that things continue to be very satisfactory.

From the owner: Find a new meaning to chic when you step into The Fairfax, a once European-style boutique hotel…read moreturned into a fancy downtown residence with modern flair. Chevron tile backsplash and quartz countertops accent stainless steel appliances and fabulous pendant lighting within. The Fairfax is far from without and boasts a competitive Downtown Norfolk location to give you the full swanky city living experience.

Not cool Donaldson Group, charging residents late fees first of the month, because there is no one…read morethat knows how to post payments. Have you heard of cross training? The inconsistency at the front office is unprofessional, unbelievable and unacceptable considering the $$$$$$ we pay. Please tell the right hand what the left hand is doing .

Lived here for a week now. Can't say I'm impressed, but it's decently priced. Friendly staff, clean…read moreapartments. But, the hallways stink. Like a combination of everyone's food. And, the entrance way always smells like dog pee

This is an apartment located in the historic neighborhood of Port Norfolk in Portsmouth, Virginia…read more Itis home to many retired military and civil service families. There is a Deputy Sheriff that lives on this street across from the apartment so it's quiet and I feel safe relaxing with my friends. There are 12 apartments in this complex. They have two bedrooms, 1 bathroom, an eat in kitchen and a large great room (familu room/living room combination. The outside of the apartment is lit at night. There is parking in front of each apartment. Limited parking for guests after 5pm during the week. Her apartment has carpet in the bedrooms and hardwood floors in the great room. The kitchen has plenty of cabinet space and she has a stackable washer/dryer connection iwe are in the process of budding o a unit on FB). The landlord supplied the stove and refrigerator. I like the ghent like complex. It is older but renovated. The outside is landscaped differently then in the picture. They lulled out the big hedges a fee months ago Nd put in smaller hedges. I like them. The neighbors are nice. I would live here if I were on the market for an apartment. We like that it is located close to the downtown area but hidden in a neighborhood. The families across the street appear to be mostly in their 50s. You need a car there is no HRT stop here near. We have used Uber and taxis to go to Paint Night and Taco nights in Old Towne. Great location. Nice, clean apartment. Would like the parking spaces designated to the apartment.

First of all I have admire this historical building for years and finally making the decision to…read moremove is is priceless. The management staff is truly amazing. Not only did Ms. Penni come in to give me a tour on her day off, but she called me Friday after Thanksgiving with the best news ever after making a last minute move. You Are APPROVED. Her efforts went beyond my expectations and she has delivered on everything. The Facilities Manager reached out to me days prior to moving in to inform me of a leak, but within days not only was leak repaired, they repainted my entire apartment and waxed the floors. From as simply sending calls to give updates to making sure I moved in to a freshly painted apartment. I appreciate all the consideration of a Team that is working for the Tenants, rather day 1 or decades of staying. Thanks Ms. Penni and your Awesome Team.

The best building i have lived in. Liz and Brittany are super helpful!! If you are i the market for…read morea place to live i would seriously consider this place. it's more adult which is super nice there are children that live here. it's also quiet and everyone is super friendly. also long live queen Brittany and princess liz!! we also can not forget Adrienne and jessica!!! truly the best place i have lived!

Clean, lower prices, decent location, & staff are all pluses. Parking can be a pain but they…read morerecognize that & hence the lower price. The tall ceilings & huge industrial windows make the apartment feel open & airy. I've learned the units aren't cookie cutter designed giving each a unique personality with a different layout for each.

The units are going to have to sell themselves here, because Danisha sure doesn't. It seemed to be…read morea huge inconvenience to her to show us available units and did not provide us with any details about the complex, amenities, etc., unless specifically asked and even then it was an exasperated answer. She seemed so unwilling to take our money that we did her a favor and took it elsewhere.

These apartments are well overpriced. You are paying solely for the location which honestly is nice…read morebut not necessarily worth the price-point. Ive just moved in, I've been here for less than a month and in these few weeks that I've noticed that the walls are paper thin. I can hear my neighbors as well as street traffic and the city's holiday festivities all hours of the night and day; I can also SMELL what someone is smoking very strongly almost as if they were in my very own apartment. For a luxury apartment the hallways aren't well kept. They haven't been vacuumed since I've moved in. The apartment is drafty which will end up costing me heavy utilities bill wise. The wood floors are so scratched up as well as the baseboards and some of the cabinetry from the previous tenant, not to mention when I moved in the unit was very dusty and honestly looked like it hadn't been cleaned since the last tenant moved out. The front doors have about a gap of 2-3 inches from the floor which is concerning in the event rodents or roaches infest the building(no sign of yet). Other issues to note, My kitchen sink head has randomly fallen off and water is leaking heavily and maintenance still hasn't come to investigate or fix the issue despite my calling twice in one week. All in all the location is beautiful but there really is nothing luxury about these apartments aside from the "history" of the building. To be honest I only choose this apartment because I relocated from out of state and this was one of the only apartments with available units, oh yeah and the power is out as I type this very review and has been for about 15 minutes

I had a wall thru appointment scheduled for noon. The door is locked to enter and you have to call…read more I called three times. No one answered and I was stuck outside.

SO many great things are happening here since I've moved in. I am looking forward to all these…read morechanges.

Can't wait until my lease is up. Management doesn't care about anything and move in anyone off the…read morestreet. You have to deal with weed smell throughout the apartments, troublemakers running in and out and loitering late at night, random people without vistor passes coming through taking all the parking spaces from residents, car break ins, washer machines that leak puddles of water on the floor everytime you wash making difficult to wash and dry, gouging utilty bills every month, and more. Beware you have been warned....

hodges manor is the worse complex to rent from in the city of portsmouth, they don't care at all…read moreabout their tenants, the place is run down, they recently took out the washer and dryers on the facility grounds and still charging all that rent, waterbugs are horrendous, the hot water heaters are always bursting in middle of the nights and they only have 2 or 3 maintenance worker's, one old man who is about 80 he lies sometimes and says he fixes stuff and never even comes into the apartment, they raise the rent sometimes twice a year. the only time they answer the phones is during the first of the month cause it's rent due, other than that you have to keep calling and leaving voice messages!!! noise from the other apartments, weed smell all day long, if you move out there let it be your last resort!!!