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    Malloy Ronald PHD

    5.0 (1 review)

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    10 years ago

    Helpful 9
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    Rehana Hethumuni, MD

    Rehana Hethumuni, MD

    3.9(41 reviews)
    1.5 mi

    she's the best Md ever…read more just finish my consult with her this afternoon depressed to hear she has plans to travel for a bit It took me a long time to find a unique and kind genius like her. I don't know where to even begin.

    Here are two reasons to not see Dr. Hethumuni…read more I had been with Huntington family health for 5 plus years. My previous doctor had moved away and was wonderful. I had a full chart with that doctor. Not sure what happened to it. I was currently trying for a baby and have to get annual breast exams due to my family history of breast cancer. I had the ultrasounds done and even a biopsy on my breasts a month prior to seeing her for my physical and doctor Hethumuni insisted that I get a full mammogram before I continue to try for a baby. I made the mammogram appointment for the next day. When I showed up to the appointment they told me it had been canceled. I tried to make another one. They called me and said they canceled it. They kept canceling it because they said I was not in need of a mammogram at this stage of life. It took a while before I had figured out that they were calling. Dr. Hethumuni's office every time before they canceled my appointments. She had written down in my file that I did not need a mammogram until the age of 42, despite telling me in the office that I should not try for a baby until after I get a mammogram. She cost me a month of trying for a baby. I never received an apology for her massive mistake. She is also continuously late for telehealth appointments, and not exaggerating. When I say that one time I waited 40 minutes for her. Yet I still owe $45 for an appointment that I was 8 minutes late for an appointment when there was no parking anywhere within a mile of their facility. I called when I got there 5 minutes before my appointment and said there was no parking. And they replied there is no grace period. The audacity is pretty outrageous.

    Huntington Family Medicine

    Huntington Family Medicine

    3.3(146 reviews)
    1.3 mi

    Going to add to all the consistent reviews here and intend to file a formal complaint…read more Working mom of littles who took time off work to be at my physical this afternoon. I ran in and looked at my phone what was 1:34- with my appointment at 1:30. The "medical assistant" Ashley did not make any eye contact with me, say hello or address me by name. She is usually this terrible, rude and abrasive - the only reason I have stayed this long with this office is for Dr. Sheldon- but now I am done. She was just staring at her screen typing, 0 eye contact. Said its 1:37, your appointment is cancelled. We have no grace period. I was still in awe and how cold and rude she was. She came back to say I would have to sit and wait another 2 hours for my appt to be pushed to 3:30. I asked to speak with a manager, the usual made up response " she is not available" I asked where in their policy or contract does it state there is no grace period? Could there be some exception? I am a long time established patient, and it was completely empty. She said you signed something that there is no grace period. I did? Please show me such documentation, or documentation which reflects your office 0 grace period/policy. She started to scramble to print something on their office policy. She could not make sense of what she printed, what so ever. So she walked up to another employee, pointed to language, and her co-worker was just as clueless. I was never given that documentation about this policy. Her "supervisor" Claudia came back stating I was giving her employee a hard time, and also told me to sit and wait for said "office policy" Ashley's demeanor was terrible, so incredibly rude- 0 empathy for working in a doctors office around sick or fragile people. Claudia was just as bad, terrible manners, agressive with no solution despite being a manager. You would think shed approach me with a different mentality to make the alleviate the situation- they probably do this every day. Deflect. I hope there are some repercussion for the way they treat people, and will work on elevating this concern so there are some changes that do not affect others like me. If i could do 0 stars I would, have some compassion and grace.

    You can no longer talk to a real person on their phone line unless you need a same day appointment…read more In order to schedule a regular appointment you need to fill out a long form and wait for them to get back to you. Incredibly silly to me. No longer a patient because of this. The doctors themselves are fine just the office is rough to deal with.

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    Huntington Family Medicine - I appreciate that they are respectful of other patients' time.

    I appreciate that they are respectful of other patients' time.

    Huntington Family Medicine - HFM waiting area

    HFM waiting area

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    Malloy Ronald PHD - physicians - Updated August 2026

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