Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

I've had a great experience with the Florida branch of Marshall Reddick so far. They've been…read moreresponsive to my requests and proactive around lease renewals. There has been a lot of turnover recently, but generally the staff has been pretty easy to work with

A great company that professional manages our home . We have had a great experience with them from…read morebeing notified about maintenance, pre-leasing our home and great with their communication with us. They have been in business for 40 years so that doesn't hurt either!

We have been clients of Red Fortress Property Management for 2 years and could not have received…read morebetter service. Red Fortress relieved us of the worry of dealing with managing our property, finding great and reliable tenants, doing property repairs etc.. Don was our manager and we could not thank him enough for everything that he did for us! He was sent from above. Red fortress is a no nonsense management company that really gets the job done for the serious investor looking to simply set it and forget it. Our tenants were kept very happy! After my experience with them, I would definitely use Red fortress again and select them over all of their competitors.

Purchasing real estate is often the biggest investment a person will make in their life. Adam will…read moremake that experience enjoyable and take all of the stress out of the process. You will not find an agent that is more knowledgeable or who is as involved in the whole process. I made my purchase from 1,200 miles away and I had complete confidence in Adam the entire time. He will work with you for as long as it takes to find the perfect property for your needs, and he will always put your interests first. I will recommend Adam to anyone purchasing real estate. I look forward to working with him again in the future.

Adam, went above and beyond my expectations of what a realtor would do. I needed to paint my house…read moreand I figured I would be told yes it does need to be painted but instead Adam said let me know when you want to paint and I'll come help. With his help we got it done in one day. I liked the fact that when he was talking with you face to face he would let a text or phone call wait and keep his focus on you, that is rare in this day and age. Even the closing agent told me more than a couple of times she always enjoys working with Adam as he is very through and has all his ducks in a row which makes the closing process seamless. Adam in my opinion is by far one of the best agents to work with and plan to get back with him again when I plan to purchase a couple of additional lots after my home is built.

Joe and his team got my property rented faster and without any of the hassles, we've experienced…read morewith other companies. No need for my wife and I to look further for our property manager needs. Thanks Joe! The Masons

Joe and his team did a great job helping sort through property offerings. He is communicative,…read moreknowledgeable and willing to do the work. I'll definitely be looking to Joe for any future property needs. A+ Service.

Horrible experience with this company. All of the negative reviews are correct despite the…read morecompany's responses taking no accountability. Stay far away. I have rented a few times in my adult life with longevity from great agencies and have never experienced such bad professionalism as this. Do yourself a favor and stay away.

I find it ironic that their ratings are so high on FB. I wouldn't be surprised if they were fake…read more We rented from them because my husband had some pending criminal charges that were later disputed, but at the time we were having difficulty getting approved anywhere else. I really would not recommend this company at all unless you have no other option due to a criminal record. They take forever to fix any issues and now they're attempting to keep over half of our deposit even though the house is in better condition than when we moved in. If you have another option, please go to a more reputable rental company.

Met with Sea Star today to decide if I wanted to use them to help manage my vacation rental…read moreproperty. As we walked the house, they were extremely friendly, inquisitive and educated me all along the way on how the business operates, level set expectations and made suggestions to improve the rent-ability of my Property. They answered my extremely long list of questions and made me feel very comfortable about allowing them to manage my home. The cost and commission are reasonable for the services provided. Looking forward to working with them going forward!

If I could write a 6-star review, this would be it…read more There are a lot of scams in South Florida with rental properties -- we were *almost* a victim of one and decided to step away. On a whim, we found Sea Star Property Management and they had a spectacular rental available for our stay in Cape Coral. All of our communication with Sea Star was via e-mail. We booked, paid our initial deposit, and balance prior to arrival all online. About a week before our trip, we received a confirmation e-mail with detailed directions to the home and instructions on how to open the lock box. When we arrived at the home, we found the home in pristine condition and exactly as pictured. There was a set of instructions on pool usage, and some other info about the home. Our rental property was everything you would want in a rental home -- very good appliances, some kitchen utensils, along with dishes and glasses. The home also included high speed internet and cable TV package from Comcast. We had a few questions about how the control panel for the pool worked and after we called Sea Star, the owner of Sea Star stopped by the next day to show us how it worked. It was nice that he was available and was very professional about everything. Our only wish was that the electric allowance that was given was a bit more than what they allowed us -- we totally understand that some renters could run the pool heater 24/7 and jack up the electric bill, but we felt that we were paying close to prime rental rates and we could have received a slightly larger electric allowance. All in though, we were very pleased with Sea Star Property and will be condsidering them for a longer rental next year! We can't wait.

Stayed in Davenport fl. Worst experience ever. They put me in a dirty unit. My sheets on all beds,…read morehad hair, bug legs and, other debris. The bathrooms and kitchen were also disgusting. I tried reaching out and they would only text me back every other text. I also tried calling but no one would answer or return my call. I'm leaving the unit and will never use them again. Poor communication, dirty unit. I Would NOT Recommend ..

Wonderful location! Modern, fully equipped, and very comfortable! It's close to everything and has…read moreall you would need for a quick getaway or an extended vacation! I definitely plan on staying here again!

Managed my triplex for 3 years. Terrible job, stole money through overcharging repairs, put in bad…read moretenants always a headache with them. Avoid!, the best is to self manage if you only have a few properties.

Terrible Terrible company. If you are renting a house then…read morestay as far away from these people as possible. You will not get your entire security deposit back no matter what you do. You can get the property as clean as possible and have no damage to the property and they will still charge you for these items. They steal from you. If you have pets and you have to pay a non refundable fee up front for pets they will charge you the fee you paid up front taken out of your security deposit. i am currently in the process of finding out what I can do legally to get all of my deposit back.

Slumlords, they do not fix anything and never respond, tenants have no one to contact, and they…read morenever reply in the online portal. Cockroach-infested dilapidated slumhole despite the extremely high cost of rent. Landlord does not take care of the grounds. There are weeds and mud, not grass. They outright lie, which is against the law, to trick tenants into a horrible lease which may not even be legal, which is the worst lease terms I have ever seen in my career. All the bad and hostile contract terms that you can think of are found in the lease. They prey on the fact there is limited housing available in SWF. It would seriously be better to move to a different part of the state than to accept this if this is your only option. You will regret it. Rent goes up by $200 to $300 per month every year. The appliances are outdated and broken and they refuse to fix them even though it is required in the lease. They will not fix the AC unless it is 79 degrees or more, as it says on the lease, which in Southwest Florida could be a death sentence for older people. STAY AWAY!!

By far my worst experience when it comes to dealing with property management. Julia is the most…read moreunprofessional individual in the real estate market. She has called me names (proof in email) and nonetheless never will consult over the phone (always through email). Made me pay for repairs that wasn't my responsibility. Shes rude as hell and doesn't deserve a job serving the community.

I recently decided to part ways with my long term previous property management company after…read morereceiving a recommendation to look into Basora Investment Group. I chatted with the owner on the phone and was convinced it was a good fit! They are experts in their line of work, professional, responsive, fair, honest, good communicators, and the list goes on. It was refreshing to talk with someone who cares, and is energized about their line of work. their professionalism, honesty, and knowledge clearly show. I highly recommend them for property management, vacation rentals, and real estate needs.