We made an appointment online for 11:20. When we arrived 20 minutes early the rooms were full of…read morepeople, appointments and walk inside. They took our name when we walked in and had us wait in a room with not enough chairs for everyone who was waiting. There was no order. They took walk INS before taking people who actually had an appointment. I heard one man say he had already waited over an hour. It was chaos. The girl working was wearing sweatpants and a sweatshirt. There whole place had a very temporary feel to it like it could pick up and move in the middle of the night. They had weird attempts at decor with the price tags still on. One of the pieces of decor was ironically an hour glass. Also ironic that I was applying for a pre check to avoid lines at the airport when I ended up having to wait 40 minutes for an appointment that literally took 5 minutes. I just hope I get my pre check number but I have very little faith in these people.

Response from Business Owner:…read more Hi Eileen, Thanks for taking the time to share your feedback--and your flair for dramatic storytelling. While we understand your frustration, we'd like to offer a bit of clarity (and maybe a reality check). First, this is an Idemia-operated TSA Enrollment Center, and we do not manage the appointment booking system. All appointments, confirmations, and scheduling quirks are handled through their national system. That means when 15 people show up early for an appointment that's already running behind due to earlier system delays--chaos, as you called it--can absolutely happen. Not because we don't care, but because we're trying to do the best with what we've been given. Second, walk-ins are only accepted when there are no-shows or we're catching up between appointments. It's not favoritism or disorganization--it's triage. And when someone "waited over an hour," it's often because they arrived before their scheduled time, then expected to be seen immediately. That's not how appointments work, anywhere. Third, our priority is efficient processing, not fashion shows. We're in the business of getting you TSA-ready, not curating your Pinterest board. If our staff is respectful, professional, and handling high volumes while wearing sweatpants, we see that as a superpower--not a scandal. Finally, you mentioned the decor. We're a federally contracted enrollment center, not a boutique. If an hourglass with a price tag threw off your vibe, we truly hope that's the worst part of your travel day. We do hope you get your PreCheck number soon--it's a five-minute process with long-term benefits. But for now, we recommend directing appointment complaints to Idemia, who can actually address them. We just check IDs, take fingerprints, and try to keep things moving in the middle of a flawed but federally regulated system. Wishing you clearer skies and fewer Yelp tantrums in the future, -- Management

I had a truly positive experience working with Ssgt…read morePrecious Shutes. She was incredibly supportive, patient and professional throughout my entire enlistment process. She made everything clear and straightforward, always took the time to answer my questions and offered thoughtful, honest advice that helped me feel confident at every step. I couldn't have asked for a better guide into this next chapter. Highly recommend to anyone looking to join the Air Force!

Unprofessional, never did what they said they were going to do. Unable to pick a time convenient…read morefor me to talk to them.

A nice campus with a lot of amenities. There's a spring in everyone's step and they look genuinely…read morehappy to be there. The upper echelon of the management team are great people persons. 2/12/18: The ATMs dispense the absolute crispiest bills ever. It's as if they took the bills straight from the printing office and into the machines.

Globalist organization. If you like government-fluoridated water and black ops commanders…read moreselecting your next president, this is the place for you.

Everyone was very helpful, friendly and professional. It was a pleasure dealing with such…read moreprofessionals. Kind Regards, Jim Hoover "Gunny" USMC

The judge here does not make judgement by law or evidence. Instead they make judgement by what they…read more'feel'. Prepared evidences? Sorry, law doesn't matter here. Your capabilities to craft lies matters. Your skin color matters.

Checked out this new rec center for the first time today. It's brand new so everything is super…read morenice and modern and clean. A day pass is only $6 which is a steal compared to Fairfax rec centers and PW county Freedom Center. I only came to use the pool but staff was super friendly and welcoming. They have a huge rock wall that no one was using and multiple exercise machines in use but no apparent lines. The vibe was very "community" with all ages and types of folks. Many apparently meeting up for their daily outings. Lots of "Hi and How are you" from neighbors. Went at about 8:30 am on a weekday. the pool is beautiful. The temp is very cool, but refreshing. No waiting, plenty of lanes for Laps. The locker room is clean and very private with individual showers. I will definitely return. It opens at 5am on weekdays which definitely puts it in a category by itself

The staff at this library are incredible and they have well thought out programs and activities- a…read morereal gem in Fairfax County. We bring our kiddos from Fairfax County less secure detention and the staff is consistently kind, helpful and engaged when they ask questions or need recommendations. They helped us establish a really nice reading program in our facility that will last long after I leave...and the staff at the library is a part of this legacy! Thank you Fairfax Co library staff for treating all your customers with respect and dignity. ;)

Quiet and great place to get work done. Plenty of tables and seating and free parking!!read more

First time in this location. Short line. Only one person helping at the counter. Even that didn't…read morestop Rafi from being helpful, courteous, friendly and fast.

Great place! Very friendly unlike all other Manassas post offices. Worth the extra 5 minute drive.read more

We received our biometric appointment letter last night and our appointment was two weeks later but…read morewe are flying this week. We went to this USCIS ASC office and showed them the flight ticket and the appointment letter. They were very understanding and I appreciate the help at the USCIS office. We got our fingerprints done as an early walk-in. Caution though, if you do not have a compelling reason they were turning people back even if you show up 1 hr ahead of your appointment.

I have never written any review before for any government agency location I went to in past but…read morethis location really compelled me to write these words for how nice and professional everyone was there. I took my mother for biometrics. It is most organized office I have ever went to. Time spent was exceptionally good and we were in and out in almost 30-40 minutes. Also there were ample parking spots as its an open parking lot.