Donna Johnson at Key Realty Group is a terrific professional and has been a great help to us. She…read moreis helping us with some property management that we never expected we would have to deal with. We are not familiar with the area, but she is an expert. The team at Key Realty Group have all been very friendly and helpful. We will probably end up using them for the sale of the property too. We highly recommend them.

From the owner: A Full Service Real Estate Firm Specializing in Property Sales, Rentals and Property Management…read more Foreclosure Avoidance and Short Sale Specialists.

Terrible customer service, Terrible communication!!! Does not return calls. Just likes to collect…read morethe $50.00 application fees. Avoid at all costs. Waste of time and effort

MRP is the worst landlord company I have ever had. The maintenance guy is completely incompetent…read more He had to come 3 separate times to and finally put two closet doors back on track... one closet he put doors on backwards! Now, another closet door he "fixed" needs to be addressed AGAIN! We needed a new fridge because the original started creating so much condensation water pooled in the bottom! They got a new used fridge... two days later that fridge stopped working. We are supposed to get a new fridge, but they do not answer our calls ever to address any issues. Food has gone bad 3x and I have wasted over 300$ in food being spoiled. Many other tenants complained about he washer and dryers in the basement and they were supposedly fixed. However they do not work and eat your money and it's not like MRP answers their phone to refund you! At this point, they should just remove the systems from the basement even if they don't plan to get new ones. I will never rent from this place again and I cannot wait until my lease is up, I actually may not even wait.

The Gentleman I dealt with, Dan, was able to find a nice clean and inexpensive apartment for my…read moreelderly Aunt Margie within 2 Days. If you need affordable housing I would definitely recommend Castlewood.

From the owner: Castlewood Properties provides professional property management and quality rental housing…read morethroughout northern Illinois and southeastern Wisconsin. We manage a variety of apartments, single-family homes, and small multifamily properties, with a focus on creating a straightforward and dependable experience for residents. Our specialties include residential leasing, tenant communication, maintenance coordination, online rent payment, property inspections, and ongoing property care. We work to keep our homes clean, functional, and well maintained while addressing questions and service needs as efficiently as possible. What makes Castlewood Properties unique is our local knowledge and hands-on approach. We know the communities we serve and understand that residents want clear communication, convenient processes, and a responsive management team. Our residents can communicate with real people who are familiar with their property and can help coordinate solutions when issues arise. We also continually invest in the properties we manage through repairs, updates, preventative maintenance, and improvements designed to protect the buildings and provide a better living experience. Our goal is to build positive, long-term relationships with responsible residents while maintaining safe, comfortable, and professionally managed rental homes.

I rented at 42 w Belvidere from 2024-2025, and you should not make the same mistake…read more The basement completely floods about once a month, leaving us without heat, hot water, and having the house reek of mold. This makes the house pretty uninhabitable- especially in the winter- but they normally take about a week to fix the problem, and will try to charge you for repairs. RTO admitted to knowing about the floods but refused to fix it. Additionally, the house is very poorly built, and was nasty on move in with dead mice in the oven and cabinets. This is the shadiest landlord I've come across. They hide critical issues, are very slow on maintenance, and will try to take advantage of you whenever possible.

RTO Property manages a lot of Airbnbs in Libertyville (and other areas) under the name Sundown…read moreVista. Our experience with them was horrendous. We booked a home for two weeks with them. But when we went to check in, the heat wasn't working, there were mice droppings in the home, and mice were running around the kitchen. It wasn't safe to stay there with our kids so we never slept there. They refused to give us a full refund and stopped responding to messages. We also stayed at one of their other properties almost two years ago and it also had a mice infestation. Stay away from RTO and Sundown Vista!

I have been working with Inter Properties for over 2 years. I have bought an investment property…read morewith them and now they are managing it for me. They are very professional and always provide the best service. Whenever there is any issues, inter Properties fixes it right away! I am very happy with them and will continue working with Inter Properties.

Since the Fall of 2023, Mr. Konstantin Shelegeda, of INTER Properties Management, has been a true…read moreprofessional who continuously demonstrates both his skills and professionalism, when communicating with: the Chicago Housing Authority, myself, or the Tenants who occupy my family's property on South Green Street, Chicago. My wife and I happily and readily see the marked professional differences, totally ignored and missed by our previous property management company. Such vital and visible differences show INTER Properties Management to be educated and knowledgeable; and welcomed, admired, and trusted by: the Chicago Housing Authority, property owners, and Tenants. My wife and I are extremely happy that we hired INTER Propertlies Management. What an excellent, Five Star partnership, on behalf of our Tenants, and a continuous comfort for the Chicago Housing Authority. Sincerely, James E. Shaw.

Do NOT follow HUD procedures AT ALL!!!! Maintenance is NON EXISTANT, I have been unable to use my…read moredownstairs half bath since September of 2025, or my dishwasher in over 3 years! They have done nothing to resolve any of my issues! We also just had a major snowfall. Four days later our lot and sidewalks are STILL covered! The owners and this management company are nothing more than slumlords!

Slum lords…read more Unethical and illegal practices. Unsafe apartments. If you report an issue, you are ignored or told you're wrong. Not safe, especially not for single women, single parents, or elderly people. Lots of conflict and harassment with neighbors.

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

I've used Wilder Management for 9 years and their entire staff has been fabulous! They have been…read moregreat in screening tenants and finding the best possible match for the property. Highly recommend.

My encounter with Rob Wilder of Wilder Management Inc has left me with the impression that he is:…read moreunprofessional, disorganized, and condescending. Specifically, when approaching Rob Wilder with an issue regarding personal property damage at Triumvera Condo Complex, he referred to the owners of the buildings he manages as "incompetent" despite the issues arising from misinformation that provided via email. I cannot speak for other properties that he manages, but I can say that my encounter and experience with Wilder Management Inc. has been very disappointing. If Rob Wilder views those he manages as "incompetent", I would question the integrity of his services.

Alanwood associates/Scott Lewis is a slum landlord. He does not do any work on the property you are…read morerenting from him. Stay away and do not rent from this slum landlord Scott Lewis. He does not make any repairs, but rises your rent up every year. SLUM!!!