Avoid this practice at all costs. They expect the patient to make appointments on MyChart which is…read morevery difficult to access. When reaching the call center, they are very unprofessional and rude. When address and insurance numbers are on file, why waste time with those questions. Audio was very poor , could not hear the receptionist

Front office staff lies to patients. Call on Monday 10/7 after being told by the pharmacy that I…read moreneed to contact my physician to refill. Called and spoke to Linda who advised that she would send the request to the physician. After no response or action, followed and spoke with Kayla who said that since I hadn't been in recently, they won't refill the prescription. Nobody from the office had alerted me to this prior to running out of my prescription. Asked to speak to a manager and was told that somebody by the name of Erin would call me back. After asking for Erins last name, I was told that she was new and not a single person in the office that can tell me her last name which is obviously a lie. After hundreds of poor reviews, its amazing that Pro Health Physicians hasn't made any effort to course correct. After speaking to nursing manager Kelly Clancy, she confirmed Erin is the office manager. Any problems with the administration at that office should be directed at those two.

Years ago when I had rotator cuff surgery this is the place I had my physical therapy. I had such a…read morepositive experience that when I hurt my back I knew this was the place to go. I have never had to wait more than 5 minutes past my appointment time. The staff are all very friendly and are genuinely concern with doing what's best. They explain the exercises clearly and give you paper instructions to take home. I would recommend Integrated Rehab to anyone in need of physical therapy.

When I had my first knee replacement done, the staff at select did an outstanding job. They had me…read moreback to 100% in half the time I expected. For my second knee surgery, I went back expecting similar results. Sadly they changed staff and they failed to push me and encourage me. I was very disappointed

While I received excellent care and help with my ankle, I will never work with a company associated…read morewith ASH again. My insurance company and the bills with Select (which go through ASH) don't match up. This means I can't use my money set aside for medical bills in my FSA. Very frustrating to have to pay out of pocket when I have money in an account - when the contract price from ASH is different than my insurance company.

Like having your gym coach give you physical therapy. Hokey as fuck!…read more And even though they have your HSA card on file, they don't actually charge your card for the full price! These assholes sent me to collections even though I had my card on file and signed a receipt every day. They're a truly shitty company. They'll fuck you over due to their Ignorance

Place was dirty. Carpet smelled. No paper towels or soap in the bathroom…read more PT, John did my FCE. Some of the time he was treating other client. He lied in FCE report. He did not read my paperwork before FCE. Pretty lazy effort. Stay away.

First, to put my review in perspective, I have been to physical therapy a total of ten times in my…read morelife, so I have a lot of experiences by which to measure this one. I had two rounds of physical therapy here for hip bursitis. I had some reduction of pain and an increase in strength, but still had lingering almost daily pain after the second try here. This clinic was very busy, to the point that I was sometimes one of three patients (to one therapist) at a time. There were also a couple of instances in which my therapist had to conduct an initial evaluation (30 min. or more) during my visit. This was far from ideal, and I felt that this kind of scheduling was unfair to both the patients and the therapists. I even tried scheduling some of my appointments earlier in the day and it did not make much of a difference. I also had a very cursory, disappointing initial evaluation for my first round of pt (with a different therapist with whom I did not work again) which I feel may have led my treatment in an unproductive direction. Overall, I felt less comfortable here than I have at other clinics. It's odd, because the therapists with whom I worked were nice, but somehow the atmosphere here felt more cold and clinical and awkward than other places. I am currently going to a different clinic and I am having success healing my injuries and I feel comfortable there. This experience has taught me that sometimes you have to try a different place and find the therapist that has just the right specialized training for your problems. Don't give up!

First appointment here to rehab from broken humerus. Very impressed with Ashley. She was gentle in…read moreher assessment and showed me how to do some exercises I need to do at home. Finished with tens machine and ice. I feel very comfortable with the care I've been given. Highly recommend this office!

Not only is this group of rehab centers voted one of the top places to work in CT, but I think it's…read moreone of the top places to heal in CT, or anywhere else! I'm extremely impressed with the professionalism of the Vernon location staff. From Aggie, Kristen, and Maureen at the front desk, assistants Tim, Tyler, and Justine, and the physical therapists. I have only directly worked with Rory, with some time with Denise, but you can see how all the PTs treat their patients. All patients are treated with respect in a very friendly, open atmosphere. Personally, I'm thrilled with the effectiveness of my therapy and the responsiveness of my therapist, Rory. I'm supported, encouraged, listened to, and most importantly, I'm healing! The facilities are modern, clean, and well maintained. There is ample parking in a safe location. Having Rein's Deli and a Chinese restaurant right there, as well as a used book store, a consignment shop and a several other shops in the plaza is a plus if you're well enough.

I've been coming here for PT for my hip and back for a few weeks. The office staff are professional…read moreyet friendly. I am very happy with the personalized care I have been given by Paige. They have a new app that shows videos of the recommended exercises with timers that I use at home. It's very helpful because I often forget all of the exercises I need to be doing. Highly recommend!

We absolutely love Carol we were referred to her from our chiropractor for a little girl. Carol…read moredoes cranial therapy among other things. Our daughter had a flat spot on her head that our pediatrician kept telling us to wait and see. If I had listened to her pediatrician my child would be one of those kids walking around with those plastic helmets which cost thousands of dollars may. And those helmets only fix the exterior cranial plates. She actually See's quite a few kids who's parents went the helmet route to fix issues the helmet didn't or at least make the issues more manageable like headaches etc. Instead of waiting we went to see Carol about 8 times and she manually fixed out daughters head with precise gentle movements using her hands. There was no pain to my daughter and she was a pleasure to deal with. I would suggest her to anyone. She works on all ages from infants to adults. So if you're in need of Integrative manual therapy she's your lady. She has also done cranial sacral therapy on my husband and it has helped him with some aches and pains.

Where do I begin? I entered this facility in 2022 and 16 months later I was discharged…read more The type of care residents receive here is minimal at best. Three roommates I had were degraded and talked down to and sometimes completely ignored when they soiled their diapers or when they needed their ostomy emptied and cleaned. It was difficult and saddening to see this happen. The common theme with the CNA care is " don't make a fuss or they'll be repercussions. Fortunately, I did not have to depend on others to take care of me. I didn't experience these acts of degradation but I certainly witnessed it. Another huge problem here are the drugs and alcohol that get brought in by visitors and possibly staff. I've witnessed overdoses and death related to this problem. The reaction by management here is minimal. The way this facility is run and the lack of funding is readily apparent by the staff shortage, the dirty and poor condition of the facility and the low quality staff that is hired. Many of the CNAs and Nurses are overwhelmed and unhappy. This directly affects the patients here. They hire ONE nurse to distribute medication to 32 residents on one wing. This process can take up to 3 to 4 hours and many miss their time window for much needed meds. The food here is pretty good but a lot of times you do not receive what you ordered and get a random tray. Staff in the physical therapy component are truly incredible people. It's unfortunate they are restricted by lack of funding and staff as the "gym" has little, very little, equipment. On a positive note, about 50% of the staff like their jobs and it shows in their attitude and cordial behavior. The other half, only do their job for a paycheck and is apparent in the way they treat patients and lack empathy or compassion. All in all this place is not somewhere I'd recommend if you have private insurance or are self pay.

Let me start off by saying my Dad was in here for mobility issues only. He also has a lot of…read moremedical issues. Here are my observations while he was there. I visited every day. Wheelchair was old and one brake that didn't work and had to be fixed. When I had to bring him to a Dr appt I had to tell them he needed legs on the wheelchair and the legs they gave me didn't lock on the old wheelchair and I had to take them off at the Dr's office because they would swing out. Only one aid that was assigned to him actually did her job (shout out to Marie). He has urinals which either I or his gf would empty since no one would show up. One day there were three aids sitting at the desk chatting and hadn't attended to him for at least 4 hours. There were days I would come in and he would still be in bed (2:30PM) and they would say they didn't have enough help. They were using a hoyer lift on him after 5 weeks of being there. He was fully capable of standing, but this would take time and patience. There's only one social worker for the entire building. Sorry, but that is unacceptable and cruel to the social worker who has a load of responsibilities that one person is incapable of handling. His cardiologist wanted blood work done every week which was not done. Lastly, the building needs to be scrubbed down and sanitized. The smell is terrible and his room was filled with knats/fruit flies the entire time he was there. I do want to give a shout out to Eric (PT), Dave (PT), Ron (nurse) Sandra (OT) and Marie (aid) for being absolutely wonderful and caring. Unfortunately their heavy loads don't allow for them to spend the amount of time with these patients they need. My recommendation is to hire more professionals and put them through proper training. I have no idea who is running this facility but I would not put my loved one here ever again.