i saw nova to get a fill and re shape my nails. she did exactly what i asked for and gave me honest…read moreadvice for what would look best for my hands specifically and is very personable. knows how to do her work as well! i've been going to labella for almost 3 years now and i stayed up in the air on a good nail tech and i have finally found the one i will continue booking with!

I've been coming here since I moved to Tri cities 3 years ago. Love all of the staff here. Today I…read moremet Cathy. She's new to the salon and as sweet as can be. I had a fill and pedi. Let's start with me, I am a bit particular about nail shape and thickness. Maybe a bit neurotic. Lol. So Tracy tells Cathy what I like and Cathy executed perfectly. The pedi was OUT OF THIS WORLD!! The massage was on point and I look and feel like a million bucks!! I hope this review doesn't make it tough for me to get Csthy in the future but I simply could not gatekeep!! You will want to hug me later!!

worst service ever! total waste of money…read more my toddler could have done a better job. LAZY... I now have to go home and perform the job appropriately that I just paid hard earned money for. I thought I was giving myself a treat and luxury for a change in life. 100% disappointment!

The guy did a good job on my nail portion of my pedicure but it was rushed. I don't like callus…read moreremover rubbed all over my feet. I tried to explain that I don't want it on the middle of my feet because Ir tends to burn there but he couldn't understand me. My "hot towel" was one towel laid on top of both legs not wrapped. The "massage" was lotion rubbed in for less than 5 minutes for BOTH legs. I didn't even get the basic pedicure. That isn't worth it. First time and probably last.

I've never had to wait for service. The gentleman at the front desk keeps things moving. My…read morepedicures have all been good to very good.

Good service, quick, loved my nails, good color selection, reasonable price. I paid $40 for a gel…read moremanicure.

Yeah, I don't understand these older reviews. I've been a client for over two years now and I…read morerecommend this salon highly. Everyone here is a sincere professional. Everyone is kind and caring. My nails are great. Angel, one of the owners is my tech and she does a wonderful job on my hands and feet. Everything here is meticulously clean. You won't be disappointed at this salon.

New management of Pro Nail Spa is do great All employees…read moreare so nice and friendly The salon is so clean Good service is here

The only nail place in town, and they are very good. I prefer them over the nail shop in clay pool…read morehill, however I do not get services done regularly.

New to area. Only nail salon in area, but surprisingly impressed. Woman who started pedicure really…read moretook her time, and removed gel polish correctly, and gave great attention to detail. American women also work there.

Joi was absolutely delightful and did a fantastic job on my dip manicure. She is meticulous. I…read morelove my nails and will be back the next time I'm in Bristol. Thank you Joi!

I originally scheduled an appointment here to get a perm based on a friends suggestion that I get…read moreone. When I showed up, I met with Chloe and we held a short consultation about the perm. This made my nerves relax some as she suggested that I not get it, due to my hair already having enough wave to it. So perm was scratched but I desperately needed an uplift to my hair. I went with a balayage and a haircut. Let me start this with -- I have a LOT of hair, and it's decently thick. Chloe was more than accommodating by taking her time and using a ton of foils in my hair. The process took a couple hours, and when we first got back to the chair from the washing--- the toner was too light for my taste. Chloe told me we would dry it to see how light, and I just wasn't comfortable with how blonde it was. No problem.. she promptly took me back to the hair washing station and added a darker toner. The results? GORGEOUS. I walked in a dark brown with red tones and walked out as a bombshell with golden tones. Not only did she take her time, but she also gave me a how to lesson on how to get the perfect beach wave curl. Very happy

if you are looking for a salon to get your hair care long term this is not the salon. I was looking…read morefor a new hair stylist, i bleach my hair on the regular. well i scheduled an appointment with a stylist here and she did a great job. After my second appointment here I couldn't even get an appointment scheduled. Not really sure why, I just think that it is extremely unprofessional to tell a client that you will schedule an appointment and then never get back to them. Even after reaching out again and being told the same thing I still was not able to get an appointment scheduled. I just feel that it was really rude and unprofessional, I'm not going to mention any names as I don't feel I need to, I just wanted too put this out there so that people know how unprofessional this place of business is.