I have been using South Austin Tax for years. I have never been disappointed. Kristen has been the…read morebest! I truly appreciate that she is so knowledgeable as I can come to her with any question and she is able to respond pretty much off the top of her head with the answer. I highly recommend using them if you have any tax needs. Bring your information. Answer any questions. Get your resolution. What else do you want?

I've come here two years in a row and absolutely love Kristen. I read some of the other reviews and…read morewas honestly shocked what people said given I've had the exact opposite experience - twice now! She's kind, professional and very knowledgeable about all things taxes. She took time to explain to me why I owed what I owed. She also provided recommendations about what I can do differently to hopefully not owe next year. I highly support this wonderful woman owned business and encourage folks to come here. You will not be disappointed. Thank you, Kristen!

I have 2 small businesses with tax issues from last year. My request is Urgent,…read more They responded with "it will be 6 months before we can look at your file." Obviously not a good match. Since I have nothing to say, I've said nothing. But. They have harassed me for a review.

I want to update my review with additional information…read more Shortly after I posted my review, I received a call from Dana. She wanted to check whether I had received an email from Samantha so she gave me a name to search for. I found it so I pointed out that the email did not give any indication of a business response and I was waiting for a phone call, not an email as Sue had promised. This company has good intentions but poor communication issues. Dana seemed unaware that her folks could text so I pointed out that the text messages (through Yelp) had been flawless. I told Dana that I would upgrade my review from 1 to 3 because of her follow through. Dana waited a reasonable time before making a follow up call. She asked me if I got her emails and I said no so we did the search thing. I searched for her email and it came up "Executive Assistant". Talk about a spam flag! Sorry Dana, that's an email I would never open without an advanced "heads up" warning.

I have been a satisfied customer of this firm for years. However, everything changed this year when…read morethe accountant I had been working with passed away, and I was passed off to an incompetent accountant. Only when I found a huge mistake that accountant was in the process of making was I passed off again to one of their partners. The partner was rude, condescending, and arrogant. Frankly, I would tolerate her attitude if she was any good, but she's not. Her skill level is average--if that. Our return is simple. Yet, it baffled the staff accountant. The partner was overwhelmed and took her frustration out on me, complaining of having "782 returns to complete and not having had a vacation". Too bad, hire more staff, and get the returns done correctly and on time. Don't complain to me. I would not recommend this firm for several reasons. First, I wouldn't trust the competency of the staff. Second, I wouldn't assume your taxes were even being done, much less on time. Finally, their accounting staff will likely treat you disrespectfully and condescendingly.

Tried to contact the owner or the person in charge multiple times about an issue I had with my…read moretaxes and I cannot get a response Filed my taxes within time way before the deadline, and they missed it and had to file for an extension without any compensation or excuse

Here's my experience. Took about 2 week for my accountant to get me the proper documents. When I…read morefinally uploaded everything it took another 2 weeks to get a basic reply back. I had to go into the office in person multiple times just to get a response. Multiple people deflected me to other people who didn't help. Could hardy get someone to answer the phone. My accountant was incapable of sending me an email for most of the process. Almost 2 months later my return was finally ready, and the cherry on top is they charged me almost $400 for an individual basic return! I would never recommend this business to anyone. Stay well away

David has been doing my taxes for the last 5 years. Being a 1099 subcontractor definitely adds a…read morelevel of difficulty to the situation, and David has helped me through it all. He has actually pointed out different scenarios that I could start taking advantage of for future filings. Over the past 5 years David has made a FEW mistakes in regards to communication...S#%t happens. I told him- he apologized- case closed. I WOULD recommend David to others who are subcontractors/1099 etc. Just remember though, HE IS A TAX GUY. I tell him every time "I hate being here!" I hate paying a whole bunch of money to the IRS just like everyone else. On another note his pricing is fair, and I do believe he does a lot better job than I could do myself!

Do you need someone that know the "in's and out's" of taxes? Do you need someone who will actually…read morecall you back same day when you leave a message or send an email? Then, Ty and Lei are the people for you!! My husband and I used them last year and this year. We knew we could not use the "Turbo Tax" anymore, as we were a little more complicated and also, wanted a "live" person to talk to! Ty is great! He is very friendly! We called him and asked him many questions! We did 'shop around" and other places charge a LOT more for doing the same services (and sometimes not as nice). We will keep trusting Ty and Round Rock Tax Center for future tax services! Thanks so much!

My husband and I used Round Rock Tax Center for the first time! Best and FASTEST service EVER and…read morethis was DURING the COVID19 pandemic when they were running slower than normal due to having to work remotely. Ty Harris is by far the most knowledgeable and thorough tax professional we have EVER worked with and our taxes are NOT easy. AND their fees are the most REASONABLE! Forget everyone else people. Do yourself a favor and get your personal AND business taxes done HERE!

Do not do business with this organization. I should have never filed with them after meeting Steven…read morein person on March 5th. From the get go he was very unprofessional, unorganized, and said a few questionable things. When asked about my marital status I told him I was filing single, but live with my fiancé. After hearing that I am engaged he made negative comments about getting married and filled me on his divorce...really awkward Here I am 2+ months later with no return in sight. I have reached out to Gray & Associates to confirm that my return was sent to the IRS and no response. I took it upon myself to speak with an agent at the IRS and she informed me that my return was submitted 24 days after my initial meeting. Do not pay the $300 for the terrible service and awful marriage advice.

I was told Mr. Gray was an excellent accountant and worth waiting for. I met him in person in Feb…read more Emailed him regarding my taxes on March 1. Between Mar.1 and April 1 I received ONE email asking a question then he didn't get back to me again until April 5 after I gave him a deadline of 2 days before. He said my deadline was amusing. Mr. Gray may be a good accountant, I would not know at this point, but his customer service is lacking. In the future, a more respectable business practice would be to inform me right away if you cannot take on my return so I have ample time to find someone else. As of right now every accountant I have spoken to is not taking new 2018 returns and I'm going to have to file an extension. I am unwilling to work with Mr. Gray at this point and cannot recommend him to anyone else because of his unreliable communication.

I have been using Brian for a few years for Corporate and Personal returns…read moreI have found him very knowledgeable, reliable, honest and always VERY responsive! His fees are fair and he is easy to work with: easy instructions to upload docs into portal, review of documents, etc. Thanks Brian for your support. Dan

We have been using Brian for our taxes since 2014, and it continues to be a great decision. We…read morefirst met with him when we lived in Chicago and continued to send our paperwork his way after we moved to Austin. The opening of the Austin office is fantastic -- even though we do everything through the portal, it's exciting to have a hometown option. The process is easy: upload all of our documents to the portal, he sends questions our way, and then we see a draft and final copy. Also, when I changed jobs midyear a few years back, Brian provided quick and helpful info that helped us make informed decisions. Overall, I continue to recommend his services highly!

I hired Scott & Aderholt to do my taxes for my LLC. As a new business, and a first time LLC owner,…read moreI couldn't risk making any mistakes on my taxes by doing it myself. Kevin Aderholt was extremely thorough and not only did the filing for me, but also educated me on what I needed to do moving forward to remain in good standing with the IRS, as well as save the most money on taxes long term. As a small business owner, this gives me much needed peace of mind and it means that my taxes are one less thing I need to worry about since I know that I'm in great hands with Scott & Aderholt. I'm happy to say that I'm a Scott & Aderholt client for life, and I happily recommend them any chance I get.

Kevin did a wonderful job of informing my husband and i of what to bring to the appointment and…read morewalked us through the entire process of completing our taxes as well as letting us know what tax breaks we qualified for. The entire process was quick, easy and thorough. We will definitely be back to see Kevin again next tax season!