We bought our Alfa Romeo from Mangoletsi 4 yrs ago and in all that time have received a first rate service . All staff are very welcoming and nothing is too much trouble . We got a great deal on our New Car and the salesman dealing with us was really laid back there was no pressure whatsoever. I can honestly say it is the best experience I have had buying a Car. They have done all our servicing and recently sorted out a small issue we were having with the Car , all done very quickly and professionally and at a competitive price. Fully recommend Mangoletsi for sales , service and aftercare and we hope to buy our next Car from them in the New Year. read more

Excellent customer service from Jamie Comley yet again. This is our second purchase and we have recommended to a family member who also bought from Jamie and Mangoletsi. Jamie went out of his way to get the best deal for us and spent time understanding our needs and sourcing the car we desired. We have also used Mangoletsi for servicing and found them to be competitive and reliable. 5/5 for customer service and no doubt we will use again. Highly recommended. read more

Mangoletsi has definitely changed, its not the same company it used to be. Was well known for giving good customer service and top quality cars. Now it just seems to be run by rude management. Wouldnt want my worst enemy to buy a car from here. Joe the salesman done his best but everything he tried to help with was stopped by the Sales manager Dave King who is just a rude and vile man. Buying a car should be a happy experience and not involve the sales manager shouting at me in the showroom. Shouldnt have a job in customer service doesnt know how to communicate and likes trying to talk down to people. read more

From the opening line of the 'salesman' when we first sat down "We operate like any car warehouse, we only make a couple hundred pounds on each car..", to the fact that he wanted to 'test drive' the car we were considering part-ex-ing before allowing us to even look at the cars we were interested in, to spending more time on trying to knock down the price on the potential trade-in than actually treating us like customers and understanding what we actually wanted left my wife and I feeling that we were very much in their 'sausage sales machine'. They do have some nice cars but unless you go expecting the same experience you'll do what we did and walk away. Avoid. read more

I have now bought 3 cars from Mangoletsi and they have always been very helpful. I would recommend to anyone looking to purchase their next vehicle read more

Another negative reivew here. Purchased a 2nd hand car from them in May 2014. Firstly, they broke a part prior to the sale. Fair enough, they owned up to it and said they would order a replace ment and send it to me. It took 4 months and several calls on my part chasing this this in order to get them to do it. Car was serviced by them before sale. They didn't reset the service light. Again, fair enough, these things happen. Have contacted them on numerous occaisions since them to get them to remedy the situation. All correspondence has been ignored by them. I've had to had this remedied at my own expense. This poor service means I will not be using them again and would definitely not recommend them to anyone. Just be aware of what you are getting into with them. read more

My first experience was I contacted them by telephone after seeing an Alpha Romeo on the website to ensure that the car was available to view. I was told it was on site and happily made an appointment for 3pm for the same day. After travelling almos 30 miles from home, I was horrified to be told that the car wasn't on site after all. Then they to tried influence me to view another car which in fairness was very nice albeit a lot more expensive. I showed interest and then they test drove my part-exchange. When it came for me to test drive their car, they wanted me to sign a document which would have committed me to an excess of £1,000 should I have been involved in an accident whilst on the test drive. Obviously, I declined the test drive and left the showroom. This weekend they have got a big sale on so once again I rang the showroom to see what range of deals they could offer. The salesman told me that he would get back in touch with me however, I am still waiting 4 days later!!! I have the ready cash and I am definately looking to change my vehicle however, Mangoletsi will not get my business as I have absolutely no confidence in this establishment. MANAGEMENT - GET A GRIP! read more

Another one star. They will do anything for you to get the deposit then nothing. Never ring you back. Don't ever answer to emails (suppose they can't say "I never told you that" if its down in writing). When you ring and ask for a certain salesman they are mysteriously always with a customer. The worst customer service I have ever experienced. read more

This is the worst experience I've ever had buying a used car the only thing they are interested in is getting your money off you and they will lie to do this I bought a 2014 Skoda from a salesman called Paul Atherton he told me on the phone before I went to see the car it had 2 previous keepers and full service history with 3 stamps in the book so I test drove the car and liked it he told me the car would be valeted before I collected and I went ahead with the purchase this is when the problems started I was told by him I couldn't collect the car on a weekend as they don't give cars out on a weekend then when I went to collect the car Paul was round the back of the garage jet washing the car because it hadn't been valeted I then got in the car and there was literally no diesel in it at all I got home and decided I would vacuum the car as it was new to me and I wanted it to be like new I noticed in the glove box there was no service history or MOT certificate I had been through the whole car when I cleaned it so I knew they weren't anywhere in the car so phoned Paul to be met with an arrogant attitude telling me they must be in the car and have I checked in the glove box have I checked here have I checked there I even went out to the car while he was on the phone even though I knew they weren't in there he then said it must be in the service department and he would get them posted to me in the coming week I waited and waited but never received anything meanwhile the logbook turned up with my name spelt wrong and number of former keepers was 3 so he'd lied about this I started to think has he lied about the service history and 2 months on it seems the answer is yes he had lied about the service history I've also been dealing with a sales manager called Dave king who is full of himself on the phone but when you get face to face seems to change his attitude I've never spent as much money as I did with this car and they both have made me feel so angry at times the customer care is 0 out of 10 they even told me to take the car back for a refund even though I'd spent money on the car which I wouldn't get back and would leave me without transport to get to work and get my family around I wish they hadn't lied about the service history and former keepers as it would have saved me time and the stress that I've had over Christmas please please think carefully before you buy from this company and always make sure you have everything you should before you leave the garage with your new car read more

Appalling customer service. Kept waiting even when we'd made an appointment and paid a deposit, no wish to engage with us when we had some questions and serious concerns about the awful brakes on a car we were interested in. We went away and thought about it, called back to discuss some more it took them a full working day to get back to us, just to say someone would call again and then nothing. Deposit not back yet 3 wks later. Looks like we had a close call, stay well clear!! read more

Purchased a 2nd hand car and traded in my car. Both were Fiat Models. Very smooth transaction, two different Salesmen whom I dealt with were both efficient, friendly and very helpful and accommodating. Overall a good and pleasant experience. I would certainly recommend them. Ordered kick plates through Salesman from Parts Department, they were in the day they said they would be Mangoletsi telephoned me to say they were in, and the Salesman put them on for me. Very helpful and pleasant Staff. read more