Changed health care plans after moving from Sacramento. Was assigned Dr. Nelson. Since my plan…read moreis effective 6/1/15, I thought I would try to get in during the first week of June. I almost had an appointment until I gave the receptionist my health history and said that I need some blood and other lab work. Then she said she'd have the doctor call me. Two days later, the receptionist called me back and said that she wouldn't be scheduling any appointments for me with Dr. Nelson. That's too bad. I was looking forward to having her as my PCP. I remember when she opened her practice with her husband, Frank Baudino. My husband painted the sign on their door, and I began using him for my kids. Definitely, i'd like to say no stars, but I'll give her one as a show of disdain.

I went to her as a kid. Then about 16ish, never went to the doctor again, unless I thought I was…read moredying (ER only). Well a few years ago, after chest pains, I ended up in the ER. Sent to a cardiologist. Then I called to start going to Nelson. For the past 2 years she has been awesome about helping me, take care of me. She is semi retired and only works a couple days a week, but if you want a great doc, you work around their schedule! :)

I recently had my initial visit to Dr.Fu's office and it went great. The nurse practitioner that…read moreworks there made me feel comfortable and confident that we will figure out the causes of the concerns I have as well as find a solution. I was not seen by the doctor himself, but the NP was truly wonderful. She introduced me to the doctor, and he seemed kind from our brief introduction. My only concern that I have is the level of professionalism with the front desk staff. They are all very young and it is great that they are getting started in healthcare right away. However, I am a nurse and one of the most important things taught to healthcare providers is maintaining patient confidentiality. Unfortunately, the front office staff provided incorrect contact information to someone I am assuming they are contracted with. This company then contacted me to discuss my health plan at my place of work. They never attempted to reach me with my personal contact information provided. This is highly unprofessional and inappropriate. I never consented to being contacted at work and it made me extremely uncomfortable. When I called to speak to a supervisor, I was told that there wasn't a supervisor in the office and that I would receive a call back. The following day I received a call from the front desk staff stating the doctor wanted to discuss this matter with me in person at his office. After informing the staff that I live an hour and a phone call is sufficient for me, the front desk staff just repeated that the doctor wants to see me in person. I do not feel that I should be responsible for a 3 hour round trip commute because they made a mistake. Overall, I feel that if a company makes a mistake, they should address that mistake with compassion and understanding. I may be very upset about this situation, but I am also a nurse, and I get that accidents happen. If this office apologized and made time to speak with me I would not have gone as far as writing a review, but instead they made this difficult. The staff there need to learn from this and ensure that they hold themselves to a higher standard of maintaining patient privacy.

Had a 10:15 appointment taken to the back at 10:20 was checked for vitals & then sat there waiting…read moreuntil 11:00am without getting my test results! Shouldn't take this long! I just got up and walked out letting the girl know this was ridiculous! Mad as hell!

The doctor is great. But his staff is very RUDE and LAZY. They just sitting collecting their hourly…read morepay. I would suggest replacing them very unprofessional. I deal with doctor's office for a living and this office staff is rude and should be replaced.

Normally I would insist on an in person appointment but realize we are living in trying times. Dr…read more Nandipati's office called me yesterday to remind me of my appointment today and to let me know it would be over the phone and I should be ready for it at 3:30. After waiting almost an hour and a half at 10 minutes to 5 I called the office and got the answering machine telling me to call back during business hours. I never received a call. I will be looking else where for a doctor.