I went to test drive a vehicle based on an online price of $17,500 then when I got back from the…read moretest drive the listing price had been raised to $20,000. Bait and switch pricing. I do not recommend doing business here.

Trevor did a great job getting us our 2019 Dodge Ram. The finance team did a great job getting us…read morethe payment we wanted.

Pleasant and knowledgable staff. Facility gorgeous especially compared to other used car lots I…read morehave seen around here. If I purchase, this will be my FIRST used vehicle since 1984 (I buy a couple new vehicles every couple years),

you guys offweed $1,000 never did you offer half. I offered it as a middle ground and you shut it…read moredown. after the test drive it had white smoke coming out of the tailpipe and you said ones nebulae you cleaned the system and it was brining it off. I also brought attention to the oil dripping and was told to keep an eye on it could have been messy from the repair. trucks since been sold put more money into that I purchased it for. coming in here how ever long and lying about what was offered is crazy work.

Not believing the negative reviews, I had a great experience with Watson's of Manistee. They worked…read morewith me to get me into a RAM. Not once but twice they had a vehicle brought from the Benzie location. Worked out financing to meet my budget. This is no joke it is the best vehicle buying experience ever, been purchasing new vehicles since 1978. I have reason to sugar-coat this review just the honest truth!

Went in for a routine oil change and they found my oil pan was cracked. The oil pan took forever to…read morecome in, which wasn't their fault. But what stood out to me is that they were always up-front, honest, helpful and available. They went out of their way to get the part from Mopar, get it installed as quickly as they possibly could. Shout out to Josh and Parts Manager for being so helpful! And a job well done! Thanks! We'll be back. Everyone was professional and courteous.

Hands down, the best car buying experience we've ever had. My dad's brand new truck was totaled…read moreout, so we helped him shop for a new one. We found one through the BB Ludington website but it ended up being at the Coopersville store. After about four minutes of negotiation over the phone, the deal was done, financing secured, and the best part...their driver came down to Coopersville to get the truck, drove it to my dad who is in a nursing home / rehab home in Allendale for him to see the truck and sign the papers. After that, the driver took the truck to Ludington to get detailed, and two hours later, my husband and I stopped to pick it up. It was quick, seamless, stress-free and they even waited until after their closing time for us to get there. Friendly, helpful, and FAST.

On a trip from Florida, we had a flat tire on our Nissan. Baker Ford fixed it for us promptly and…read morecheerfully. We plan to return to western Michigan next year. When we look for a new vehicle, we will come to Baker Ford.

The service was wonderful! It was great to be able to feel that my car was in the best hands. I…read morewas relieved to find an auto body shop that I could trust. Shelia went above and beyond to help me. My phone wasn't working so she found me on Facebook and contacted me there. I didn't even know my phone wasn't working. They did an excellent job! They explained everything they were going to do which I really appreciated. Then they got the job done on time and as estimated. Johnson's is the only place I will ever take my car.

From the owner: Call us now for Collision Repair.read more

My husband purchased a 2016 Mazda3 sport a month ago for me. I am very pleased with the vehicle…read more The customer service was top notch and the the owner was honest and straight forward. I would buy from here again and definitely recommend Smiths auto.

From the owner: Quality Car & Truck Sales along the Gold Coast of Michigan. Check out smithsauto.net for updated…read moreinventory daily. Credit for all finance needs

Attempted to use the "free" EV charger that Watson's advertises on plug share. Many dealerships do…read morethis. It's quite common for them to offer a courtesy level 2 charger. Mike, from service came out of the shop and very gruffly and rudely asked me if I was planning on paying for the charge. I said that I thought it was free, but I would be more than happy to pay for it. He directed me inside. Upon going inside and inquiring I was informed that there was no way to pay for the charge and that it was for customers who purchased vehicles at that dealership only. Now I wouldn't have an issue with this whatsoever except that there is no signage marking this. I think Watson would do well to put up a sign, informing customers of when and how the charger may be used. Secondly, Mikes rudeness is what prompted me to actually write this review. If he had came out and just explained to me that the charger was for customers could purchase vehicles there. I would totally understand that and appreciate that and there would be no issue. But his rudeness was a huge turn off.

In my 40 years of driving and probably 30 car purchases, my experience at Watson Jeep was 5 star…read more No pressure, no hassles. Outstanding customer service by Rick the sales manager and Sidney my sales gal. Highly recommend this small town dealership!