The service was wonderful! It was great to be able to feel that my car was in the best hands. I…read morewas relieved to find an auto body shop that I could trust. Shelia went above and beyond to help me. My phone wasn't working so she found me on Facebook and contacted me there. I didn't even know my phone wasn't working. They did an excellent job! They explained everything they were going to do which I really appreciated. Then they got the job done on time and as estimated. Johnson's is the only place I will ever take my car.

Nathan Fortier was great to work with. He made the buying experience very simple and was very…read moreknowledgeable about the vehicle and the paperwork involved with the purchase. I appreciated working with a professional.

Very disappointed in this dealership. I have a son and grandson that work for a Lincoln dealership…read moredownstate, and two other sons that work for a Ford dealership downstate. My Lincoln started getting sluggish and felt like I was driving on a washboard until I reached about 40 mph, then it would stop. I contacted my sons, and because I recently had surgery they told me to take it to my local dealership. I explained my issues to the dealership, and that I would need a loaner. I also explained about my boys that worked at other dealerships. My loaner was a dirty Escape, that had a chip in the driver side window, radio didn't work, and the USB port had water in it, so I couldn't charge my phone. I took a picture of my mileage when I dropped it off, and ran it through the car wash. Because I use my Lincoln app, and have a AirTag in my car, I knew my car had been driven 30 miles the day I dropped it off, and had not moved in four days. Without any updates, I went and picked it up. The service department told me that it had been driven twice daily and were unable to feel the sluggish my car was doing. They did however suggest I buy new tires. I ended up taking it downstate to where my boys work, the mechanic drove it and instantly felt what I had explained to them. It was my torque converter that needed to be replaced. They gave me a Lincoln loaner. I will continue to drive the four hours one way not to go back to Wyatt and will tell the same to my friends. My sons were embarrassed and upset that I had to make the extra drive to get my problem resolved.

My car needed so much work done to it and when I brought it to them, they were honest about all the…read moredamage and straight forward with the price of fixing it. They explained the whole process in great detail so I had a better understanding of all that was wrong. My car was fixed quickly and the work done on it is amazing! I'm extremely grateful to them and will always go back for service on my car

I left my vehicle at MCAP for a repair on March 2. I was told they would give me an estimate in a…read moreday or 2. I called 7 days layer to inquire it's status, and was told it had not been looked at yet and they'd call me when they did. 22 DAYS (!!) later I was contacted regarding the repair and received an apology for the length of time it took, but it STILL hadn't been looked at! 3 days later I was called and told vehicle would be done in 1 week. 8 days later ( 40 days total! ) I contacted business to pick up vehicle. After all this time I was informed by the mechanic my vehicle would not be repaired!?!? I tried to have vehicle towed from business 8 days later but they left the key on and the battery was dead; I can't tow with no brake lights! Went back with fresh battery 4 days later; the business owner had my vehicle TOWED. He gave me less time to get it back than he got to "repair" it. Furthermore, when I called to inquire where vehicle was the owner told me "Quinns" and hung up on me!! John, the owner, is very unprofessional, and expects the customer to accommodate him. Ed works the counter; I feel sorry for him. Good guy; he tried to help. I record all business calls. I saved all the conversations with Ed and John, and saved their messages left on my answering machine. I can verify every statement in this review. I had heard things about John, but I gave him a chance. Now I wish otherwise, he cost me a month of wasted time and $200. There was no reason for this. I'm not the first customer he's treated poorly, but hopefully I'll be the last.

Not believing the negative reviews, I had a great experience with Watson's of Manistee. They worked…read morewith me to get me into a RAM. Not once but twice they had a vehicle brought from the Benzie location. Worked out financing to meet my budget. This is no joke it is the best vehicle buying experience ever, been purchasing new vehicles since 1978. I have reason to sugar-coat this review just the honest truth!

Went in for a routine oil change and they found my oil pan was cracked. The oil pan took forever to…read morecome in, which wasn't their fault. But what stood out to me is that they were always up-front, honest, helpful and available. They went out of their way to get the part from Mopar, get it installed as quickly as they possibly could. Shout out to Josh and Parts Manager for being so helpful! And a job well done! Thanks! We'll be back. Everyone was professional and courteous.

I purchased a Kawasaki Mule Pro-FXT from U-Win a few years ago. It's been a fantastic machine and…read moreDan and his team have been great with ongoing support and service. The few issues I've had with it are maintenance related and expected when your plowing snow, off roading, and using it for work and play. They've always been responsive when I need help and repairs have beven reasonable. I would highly recommend U-Win!

They are very expensive and we brought my sons little ttr50 and we went up there to test the…read morebattery and replace the training wheel tires. Now they did all of that but they also cleaned the carburetor replaced the starter and put a new rear tire on it which we did not ask for and charged us for it.

After working with Steve's Tire six or seven times I brought my Chevy 2500 in about a hum in the…read moreback end. They said I needed a new rear end drive chain. The cost would be over $3,000! But one mechanic said he had a friend that had a rear drive shaft that I could get cheaper. I brought it to another place and they said it was just the main carrier bearing. Long story short $300 later trucks fine! Just warning.

While driving through Scottville & being from out of town, I had no clue where to bring my car…read moreafter my Brakes went OUT. (2 Brake lines Broke). I had it towed to another location. I was told it was going to cost $800.00 to $1,200.00 to get it repaired. So I started calling other locations. I called Steve's and was told over the phone it SHOULDN'T cost more than $750.00 for All Break Lines to be replaced, but most likely under $500.00 because he was almost sure that ALL lines didn't need to be replaced. I had it Towed to Steve's, in less than 24hrs & bill LESS than $300.00 I had my car back on the road. Thank You............. for NOT ripping me off.

Hands down, the best car buying experience we've ever had. My dad's brand new truck was totaled…read moreout, so we helped him shop for a new one. We found one through the BB Ludington website but it ended up being at the Coopersville store. After about four minutes of negotiation over the phone, the deal was done, financing secured, and the best part...their driver came down to Coopersville to get the truck, drove it to my dad who is in a nursing home / rehab home in Allendale for him to see the truck and sign the papers. After that, the driver took the truck to Ludington to get detailed, and two hours later, my husband and I stopped to pick it up. It was quick, seamless, stress-free and they even waited until after their closing time for us to get there. Friendly, helpful, and FAST.

On a trip from Florida, we had a flat tire on our Nissan. Baker Ford fixed it for us promptly and…read morecheerfully. We plan to return to western Michigan next year. When we look for a new vehicle, we will come to Baker Ford.

I went in for new tires and Kurt was able to tell me exactly what I had going on with my vehicle I…read morehad somebody strip my oil plug and I couldn't find anyone who could fix it for a reasonable price until I brought it to the muffler man. Overall I would definitely recommend

Muffler Man Ludington, MI don't play around! they tell you exactly what you need and they suggest…read moreyou do it ! my car has 200+ thousand miles and they made it drive like a dream ! talk to Kurt !