Terribly disappointed at the disgusting service we received tonight. We have been going there a few times and have always enjoyed the meals. Tonight was different, we ordered the lamb pancake tonight and my sons are allergic to nuts and had a major reaction. There was NO MENTION on the menu about nuts in that dish (we are usually careful to read what is included) and when I enquired I was told there was peanut butter in the sauce. I then suggested perhaps it would be a good idea to mention that on the menu in future to which the owner went on a rage and raised his finger and was speaking so loudly and pointed at us to say it was our responsibility to let them know. Fair enough we could have asked however because there was no mention of nuts and I would not normally expect peanut sauce being used in this dish. Regardless this is a life and death matter and I think to make mention dishes that contains nuts is a fairly common practice. The owner even told me he was scared as there was another incident where a young boy reacted as well to the SAME LAMB PANCAKE - had a blackout and had to be hospitalised. Lucky for that child, there was a doctor present and the pharmacy was open so he could get immediate treatment whilst waiting for the ambulance to arrive. You would think after that incident, that they would take precautionary actions to list nut related products. I wished it just ended there, but our feedback was not welcomed. The owner then told us to "PISS OFF" AND TO NEVER TO COME BACK. He said all his customers were loyal. Which is besides the point when it comes to this as we eat there about 6-7 times a year and would consider ourselves local to the restaurant.
I'm actually speechless and shocked - no customer should ever be treated with such disrespect or yelled at in the restaurant or to have the change from the meal thrown on the table. I run my own business and would never treat a customer like this even if I wanted to (especially when my child could have been seriously harmed in your restaurant). Not impressed, especially after spending $191 for 4 people. read more