This review pertains only to the front desk staff which not only incorrectly moved my appointment…read moreup by 30 minutes, but which also did not offer even a hint of apology for wasting 30 minutes of my time sitting in the waiting room. While the sign on their wall states "We take Pride in your health," perhaps they should actually do as they say and genuinely take pride in executing their tasks in an accurate and professional manner. This place is cancelled after they finish treating me.

Good luck getting your medical records if you need them. I've been trying for a week. Multiple…read moremessages, they don't call back. If I had a fax machine, MAYBE I could get them, but I'm not at all sure about that. Records belong to the patient and MUST be provided.

We arrived at the desk with 5 minutes to spare and instead of annoyance the team was welcoming…read more Our appointment was on time and the Physician spoke with my child, the patient. She was also welcoming of my daughter with special needs! Plus. She was great to get us right in to the audiologist and help us to rule out concerns. I had also had trouble with the forms and instead of being dismissive they laughed with me and understood. I'd highly recommend coming here!

My first time here and I was pleasantly surprised. I have been trying to find a good ent in this…read morearea and I am so glad I found this one. Everyone from the front desk to check out was kind and helpful. This place is a keeper!

I would not recommend that anyone see Dr. Gupta. To be frank it's disheartening that someone such…read moreas him is practicing medicine as he has absolutely ZERO tableside manners. I had a bad experience from the second I walk in the door. To start the receptionist was very rude, the waiting room was overcrowded with barely enough room to sit and then I had to wait 40min after my scheduled appointment time to be seen. From there the first lady that brought me back to the room was kind and understood my frustration and explained they were nearly double booked for every appointment that day which is understandable. Once I saw the doctor he walked in the room and did not even introduce himself, he immediately just started reading my referral. From there he grabbed his otoscope and checked my ears, then sat in front of me without saying a word and stuck a nasal speculum in my nose, propped it open and blew gas in my nose with ZERO warning or explanation of what he was doing. He didn't greet me, didn't explain he was about to begin the inspection, didn't walk me through what he was doing and explain that it may be uncomfortable and smell/taste odd, he didn't say a word and immediately went into it. Secondly, when it came time to scope my nasal cavity he did the same exact thing, grabbed his tools and didn't explain a thing to me. He asked me for consent for the scope using the medical terms (I'm assuming for billing purposes) but never explained what he was about to do. I knew so little that I was opening my mouth because I thought he was going to scope my throat, it wasn't until he was 1 inch from my nose that he goes "oh no its going in your nose" then 1 second later started snaking the scope up my nasal cavity. I was so ill-informed I thought he was going in my mouth.. Then as I was wincing from being uncomfortable, rather than comforting me he proceeded to tell me that "it isn't that bad." The entirety of my consultation I couldn't get a single word in as he over talked me every time I tried to engage with him. Tried to explain my sinuses, over talked me then later asked if I have sinus issues. Kept giving blanket statements like "tell me more" with no elaboration as to what he'd wanted me to expand on, seemed more like it was self validation to feel that he was trying to let me talk but was ingenuine and had no direction. The icing on the cake, after I left the office I received a notification that they had filled a prescription for me for an ear infection - I later found out this was an error. This seems to follow suit with their quality of care. Having family in the healthcare system and being engaged to a doctor I understand some things happen but this was exceptionally poor service. I've sat through white coat ceremonies and he took a pledge that he is not upholding as this is far from the best care he can provide. He was rude, arrogant and clearly had no desire to hear my story and understand what I was experiencing. He just wanted to read my referral and rip through it. I'm sorry but this is a private practice specialty, not the ER. If he is overwhelmed it is by his own doing. He clearly has a god complex and thinks everyone is beneath him. People like this SHOULD NOT be practicing medicine. I will not be moving forward with care here and will be canceling my CAT scan appointment. I would highly recommend another practice, a good friend of mine just referred me to Raleigh Capitol Ear Nose and Throat. I would recommend you take your business there as he has nothing but great things to say after having a successful surgery.

The care Crystal provided was beyond amazing. I've never felt so at home in a doctor's office…read more Jacqueline was very knowledgeable and took the time to thoroughly answer all of my questions.

Saw Dr Boyce today for my husbands snoring issue. He was on time, compassionate , easy to talk to…read moreand a great listener!! Gave us several options to try and helped fit him for a mouth guard to try first!! We will be back for all of our ENT needs to see him!! HIGHLY recommend!!!

I thought this practice was okay. Seemed very large and not very personal. Suggest wake ent instead.read more

Very courteous staff, easy to set appointment. Professional testing and easy to understand…read moreresults. Worked with my insurance and budget I am extremely happy with my experience and treatment.

I saw Dr Gupta for a baseline hearing exam and found her to be very thorough and professional. I…read morehighly recommend Triangle Hearing Service!

In the shot clinic there is a nurse named Teresa who is friendly, caring ans genuine cares for her…read morepatients to make a positive experience. The office focuses on honesty and trust with their patients. The front staff are really helpful and friendly. I highly recommend this practice.

After visiting this location twice for asthma treatment I was still not having any help with my…read moresymptoms. I attempted to make another appointment to no avail. After several weeks I finally got in contact with them again - a gentleman named Srini - and was told I had an outstanding balance of almost $200, which I had never been notified of. After explaining I had no knowledge of this, but would be willing to pay, I was told they would take me to court. After attempting to call several times after, my partner was finally able to get through (they wouldn't answer from my number). They informed her that they had the wrong address on file (but had our phone number and email, just never used it). After the payment was completed my partner confirmed we would not "be seeing them in court" as they had threatened. Srini proceeded to tell my partner that I was a child and needed to grow up. He also informed my partner that he had "been doing this for a long time and isn't worried" that we were upset. He proceeded to tell my partner that I was childish and in the wrong (I understandably had gotten upset after being told we were going to court or collections over an amount I was trying to pay). Don't waste your money here. They simply want money and have no concept of customer service.