This review is for the banking portion of Schwab generally and not for this branch, though this…read morewill be my "local" if I ever need to do anything in a brick and mortar CS outpost while I'm at home. I just opened my Schwab accounts so this review might be a bit premature, but after my customer service experiences with Schwab so far I felt compelled to write a review. Their customer service is awesome. I've used the live chat and the phone. I've had almost no wait with either service (1 to 2 minutes for chat, none for phone) and always spoke to a live person, not a machine. All the CS reps I've spoken to have been uncommonly friendly and warm. My needs and questions were taken care of immediately and I've been more than satisfied with the outcomes of these interactions. Besides the customer service, the reimbursement of ATM fees, the ability to use any ATM without being charged by my bank (especially overseas), and no foreign transaction fees are huge for me since I do a lot of traveling. It's also very cool that it's an interest-yielding checking account, meaning your balance is earning interest instead of just sitting there twiddling its thumbs. (The "High Yield" might be a misnomer, though.) And no minimum balance or monthly service fees are right up my alley. All in all I'm extremely satisfied with my Schwab experiences. I'll update this review if that changes.

Awful experience trying to open an account at Tysons Schwab office!!!! Customer service is my top…read moreconsideration when deciding where to transfer my funds. I've give Schwab multiple chances over the years, phone customer service is useless, so I decided to walk into the actual brick and mortar and out of 21 business cards of displayed cards of their in-house professionals not a single one was available to have a conversation with me to discuss my options and to help me!!! The receptionist offered for me to stand at the counter and open an account online, but a further discussion had to be by appointment only. No walk ins are accepted here at all. The two guys at reception had very low attention span and kept asking the same questions over and over without listening to my answers. How on earth does Schwab stay in business??

I had a good experience here today. I don't bank at Fidelity, but a relative does, and I stopped…read moreby to show a notarized power of attorney and to get set up as POA on that relative's account. The professionals at the branch were friendly and went the extra mile to make the process easier for me, while simultaneously limiting my access to the account owner's information until they could verify my POA is legal and otherwise legitimate. At the same time, I noticed there were three or four other older patrons seeking help with resetting passwords and transferring money -- all things these patrons could easily do online or by phone. Nevertheless, the professionals at Fidelity were patient with each of these persons, and went through pains to teach them how to avail themselves of online services while simultaneously processing the requested transactions. Sometimes all one needs is patient instruction to learn the easier way.... Anyway: I had a very different experience and recommend you give this branch a shot.

Their advice cost me thousands of dollars. They only recommended options such as annuities, bond…read morefunds, and a Fidelity professionally managed account.

My wife and I have been with TPI Group for a few years now. As our personal and business taxes have…read moregrown more complex, rockstars like Cesar, Pepper, and Wendy have made what was once a stressful process incredibly easy to navigate. What really sets them apart is their proactive approach. They don't just file your return and call it a day; they take the time to explain every option and have helped us strategize for the following year so we always feel prepared. The best part is that it doesn't feel like a typical tax preparation office. It's the kind of high-level expertise you'd expect from a large firm, but with a genuine, family feel that makes you feel like a priority. The pricing is very reasonable for the quality of service they provide. If you're looking for a reliable and trustworthy team that truly understands the business side of things and thinks about your future, TPI is an excellent choice. I can't recommend them enough. We will definitely be back next season.

Using them has been a nightmare to say the least. They file taxes late and make you believe they…read morehave met the deadline. They copied down my incorrect social security number which has been a nightmare to try to clear up. Major stressor!!!

Working with a financial professional is a deeply personal issue for me, so when a close family…read morefriend recommended Josh Gonzalez, I was relieved to meet someone that was vetted by someone I trusted. One of the things I was most impressed with about Josh was that he says what he's going to do and then he does it. He arrived at my house on time and looking sharp. The presentation he made was straightforward and convincing. I had a 401(k) account with a previous employer that Josh worked with me to rollover to a Traditional IRA. Now my money is being watched by someone who is conscious of my goals and lifestyle. It felt great to be involved in the decision-making process. I'm confident my nest egg is secure. One thing I had never considered was the tax-diversification benefits of cash value life insurance and the other benefits of term insurance. We were able to find the right balance of each for my situation. Josh represents himself and his company, New York Life, very well.

I am very happy to have been introduced to Josh by a family member. The insight and advice he…read moreshared with me was invaluable. After a few consultations, one in his office and two in my house, we implemented solutions for life insurance and retirement. Josh took a collaborative approach; we exchanged several emails back and forth throughout the entire process. I was involved every step of the way; I always knew what was going on and what the next steps were. One of the most impressive practices was Josh's methodical/deliberate approach. His process was exhaustive. Since I put the financial plan in place, Josh meets with me every 6 months for a check-up/review.

They are incredibly professional and are highly responsive. They have a great knowledge base and…read morewere able to answer my higher level questions. I love using this firm because I do not feel like I need to hound them for status updates, to catch errors, etc. This is an absolutely professional firm and they are delivering a very professional end product.

I was referred to Gilfillan & Associates by a friend, and heard wonderful things about there…read moresupport for small business owners. I had a very nice initial meeting with Dan to discuss my options and the approx costs to prepare my return. In the end, the cost was double what was expected with little communication along the way. They did do a great job uncovering savings in my return, but much of that was negated by their expensive billings. I was overall very disappointed with the level of communication from the office staff, who deals with filings and payments. It wasn't clear they wouldn't be submitting my return until paid in full, which resulted in significant delays.

I've met with Troy and his associates several times in the last year to discuss my financial…read moresituation both before and after getting married. Being that Troy is my age I was a bit reluctant to trust him with my financial future. I'm happy to say Troy's expertise and the candor of his associates put my wife at ease. My wife and I are happy clients and intend to be for years to come!

I've referred a couple clients to Troy Riemer and the results have been the same. They were very…read moreimpressed by his knowledge, honesty and professionalism. Being in the mortgage industry, I naturally have met many financial planners in the DC metropolitan area. Frankly, many have turned me off with their arrogance and others have been too overly focused on their own personal, financial beliefs to meet the needs of others. Troy is wildly different from this and his genuine concern and desire to help clients from all different stages of life is clear as day. I am very careful about where I send any client of mine and it's nice to know that I can trust they'll be taken care of, when they meet with Troy.