I'm fairly disappointed my mom is there. She has Alzheimer's. They have assisted living and…read morelong-term care, but no memory care there i feel like they were misled saying that they did have it there. My mom physically is fine.She doesn't belong in long term care

As I'm getting older and have suffered a stroke, I'm thinking I best find a home for my final…read moreyears. So, I contacted Susan Lawrence, John Knox Village's Life Plan Consultant, and I just can't give her enough praise. She was totally professional, polite and gave me really good information, which based upon her near 20 years of experience at John Knox Village, she was more than able to do. John Knox Village is huge in size, covering some 70 acres but it's not just some other big complex. Not at all. With its beautiful and lush setting along with a near endless list of amenities, it's actually a piece of tropical paradise. I couldn't have been more impressed with good health care offerings, with everything from independent living to assisted to full care all covered under a life contract. Also. their housing with their Garden Villas, Heritage, Village and Cassels towers with two or single bedroom (maybe more) designs. In all you really have to actually see it to know it. But without any equivocation I can say for what it is, it's the best around that I know about.

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

Lovely atmosphere and truly for independent senior resident living. Very clean. Pleasant staff. My…read more94 year old mother-in-law was a resident for several months but had to leave as she needed more care than was offered.

Mr Low was absolutely ridiculed and belittled by employees for the entire year he lived here. He…read morecried and begged all of his family numerous times to get him out of there. After having skin cancer removed and having chemotherapy he was severely ill and left in filth and feces for numerous days. When he asked me for help I found him in unsanitary conditions and called a maid service to come in and sanitize his home. The staff refused to bath him and he was left to lay in his own feces. This is absolutely outrageous and cruel. He had an accident in the hallway and was ridiculed and screamed at and mocked. He is sitting next to me and asked me to write this. I witnessed this abuse of the elderly throughout his stay. Now he lives in an assisted living facility where he is loved and nurtured and respected by the staff. No one should be treated like he was. He is a retired Fire Chief and served others and should have been given same respect. Independent Hall only cares about money and not their patients.

We've been looking for an independent living facility in the South Palm Beach County or Northwest…read moreBroward for several months. We've visited five or 6 Five Star Premium Residences. We've just made a decision to move to Park Summit. It's a little west but we feel very comfortable there. They have many apartment floor plans, a little younger crowd, interesting people. Each facility really does have its own feel! We're going to finalize tomorrow and start a month of packing....and moving to the next phase of our life. All the Five Stars are lovely, most newly renovated, well run by a congenial, experienced staff.

The staff goes above and beyond the call of duty. I've lived here for only three months and I've…read morecome to know a lot of the other residents here. They have welcomed me with open arms. The community as well kept at all times exceeding my expectations. All of the activities here are well planned and meet a variety of different interest. Overall I am very happy with my choice to move to Five Star in Pompano.

If you want safe Home Care for your loved one. Beware they charge high hourly rates and pay their…read morecaretakers very little. Owner accepts no responsibility for mistakes, but just threatens to cut service off. This is a disgrace the way they treat clients

I found myself in immediate need of care on a Friday. My folks live in FL and I love be in CA and…read moremy dad called me in a panic, saying my mom needed help and we need to get a nurse to the house because she refused to go to hospital or urgent care. I just searched Yelp to find some ways for help and made many calls. Then I tried Responsive Home Care. Genevieve called me back and explained that they provide in home care but do not provide nursing care and she gave me the cell phone numbers of direct contacts who could help with the nursing, including Complete Home Care who came thru big time and then divided in home nursing starting the next day. If it weren't for Genevieve's help I would never have gotten that nursing visits that quickly before the weekend. Now, I knew I also needed in home care to start as well. And working with Genevieve we started with 5-day service the following week. My mom was recovering from a severe infection and my dad has issues with eyesight and needed help w taking care of her, keeping house fit, light food prep, and driving to doctors appointments. Valdine was their in-home care provider and did a great job in helping my mom to get back on her feet and my dad to feel things were all good. I can't thank Responsive Home Care and Genevieve in particular for helping me in this tough situation when I was stuck on the other side of the. country. I recommend them highly.

Housing up to 40 residents.. Located on Ocean drive right in Pompano, I was pleased.... It felt…read morelike I was on Holliday... With daily fitness classes and bingo being played out like a well orchestrated play.. I was impressed because.. Everyone seemed to be someone special. When choosing a place to settle your debts and retire in dignity.. This is a place that exudes your constitutional rights and universal rights to determination of your own thoughts; your own counsel, and your own decisions. I never got a chance to see the food, but it was one of the few places I have been to where dinner was served at 5 instead if 4:30 and where; they served coffee at 4:00 pm. My fellow SAFFA seemed very happy living here...

I currently reside in Philadelphia, and by word of mouth I heard that Philadelphia natives are…read morerunning this establishment, which of course caught my interest. I travel between Philadelphia and Florida frequently because I have family in both locations. About a month ago, my husband and I admitted my mother in law into this facility and we both could not be more pleased. We were a bit nervous placing her into a facility so far from our home, but my parents live in the area as well so we frequently visit. The first thing that grasped my attention is that the facility is very clean. I am almost OCD about cleanliness, so this is a matter of utmost importance to me. Secondly, the place is beautiful! Its very spacious and nicely decorated. My mother in law (although not pleased to be placed in a living facility) is happy with the accommodation. She said that the other people living there are friendly, there are activities daily, but her favorite thing is sitting in there outdoor space in the heart of their facility. My husband feels guilty about placing his mother there so he calls Vizcaya frequently (I would say obsessively), the staff is very good about keeping him up to date and informed, and they are good about answering his questions. Lastly, I find it to be a pleasant visit when I arrive. That staff already know me and treat me very kindly. It feels very home like and people seem to enjoy it there. Although far from me, I feel confident that my husband and I have made the right choice. I would recommend this place to anyone, especially if it means my mother in law having more people to socialize with it!

My parents have been living there for a year and the biggest mistake was moving at The Forum/ The…read morePointe. Since the name change there hasn't been any changes,very diappointing. Air conditioning in their apt. has been working.on and off.She had no AC for two days .No circulating air and she couldn't sleep. The AC broke down in the diningroom in July. The facility dated and depressing.. The so callednurse on staff is inept. They don't remind or encourage their residents to get the flu shots or covid shots. Not recommended

The Forum/Pointe has very caring and helpful staff. They have been very kind to my mother and very…read morepatient with her too. They helped her move from a 2 bedroom apt to a 1 bedroom apt with a balcony after my dad past away. They have a lot of nice activities and the food is very good too. Stacie and Cathy in sales have been great and I just want to say Thank you to them and God bless you.

We went to this location for a luncheon. They were very hospitable. The retirement home 'side' of…read morethe business wasn't quite ready for us to go to as of yet so we were in a room and we were treated very nicely. They served us coffee, bagels, egg salad, tuna salad, lox, cream cheese and more. They were very gracious and very helpful.This side of the business is a hotel. They also had provided valet parking for the guests. It was a lovely experience and I'm sure my group will go back (some did go on a tour of the place).

It closed and they kept our deposit. If anyone knows who took our money... please let us know…read more The building was nice and so was the staff, but it never opened.

l initially considered this location for its beauty and amenities. However, after touring three…read moreapartments, I was informed that my 15-year-old was not permitted. While the property is advertised as a 55+ community--and I am 60--I did not feel welcomed. Based on my experience, the environment appears to cater to a significantly older demographic. It may be more appropriate for their marketing to reflect that distinction. Prospective residents with younger family members should be aware that this community is not accommodating in that regard. While multi-bedroom units are offered, the expectation appears to be limited use (e.g., a den or occasional guest space), rather than true occupancy. Given these restrictions, rental pricing in excess of $7,000 feels disproportionately high. I was also surprised by the apparent lack of concern regarding how these policies may be perceived in relation to fair housing and discrimination standards.

Most amazing, clean, kind and caring facility. My mom feels like she's on a permanent cruise.read more