Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I've been here three times. And every time they have made a positive impression. They care about…read moretheir patience. The whole office are super sweetie. I will recommend if you need to see a doctor on this side of town.

Flu season is here and so ofcourse i got sick. This office take same day appointment. Fast and…read morefriendly experienced staffs. All staffs speaks fluent English and Vietnamese. If they dont have an answer to your concerns, they will research and promtly address your concerns.

Quality of care was awful she has little experience. Barely can write a descent prescription I…read moreconsider Nali Spencer a quack wouldn't not even recommend anyone. Farmost the worst primary physician and now she no longer at San Felipe location.

Excellent quality of care. Displays much patience. Office staff and friendly and helpfulread more

My situation is complex. Dr. Dao is my new doctor and he changed my primary medication. I feel…read morebetter and look forward to more improvement. He's good and he listens.

I have been living in severe pain since 2016, due to several accidents. I thought I would just…read morehave to deal with it for the rest of my life. Until I was referred to Dr.Dao. He gave me my life back. My pain went from a high 9 to a 2. I can't thank him and his staff enough for taking care of me and helping me live a more fulfilled life.

From the owner: Spend time feeling better than ever when you have quality primary care! At Clinica San Rafael de…read moreBellaire in Houston, TX, we give families and patients of all ages access to flawless medical expertise. Whether you need a checkup, have a health concern, or need something like a pregnancy screening, our clinic is here for you.

There are 2 parts to the review. The first is care and the 2nd is Medical Records and compliance…read morewith HIPPA. 1. Medical Care - 5*. Kelsey Seybold, including Dr. Doneker, Dr. Karpinos and others, took excellent care of my father. He was not an easy patient and is elderly. The quality of the medical advice and general care shown by the doctors was very high quality and empathetic. The empathey generally extended to the non MD staff, both medical and non-medical 2. Medical Records and Hippa - 1*. It is nearly impossible to get medical records. They have an on-line "MyChart" type of app but you can't order your medical records through it or from the MDs you talk to there, can't even find much of the medical record there. They send you a 1 page template that you have to fill out and fax to the "Medical Records" department. Medical records can get you "written" documents (e.g, lab results). When you then ask Medical Records to get CT scans etc. They can't help you and refer you to organizations like "Radiology." When you talk to these orgs (e.g., Radiology) they refer you to "Medical Records." It's like a broken loop that is designed to prevent you from getting your non-written medical records. Basically you are NOT ALLOWED access to your xrays, scans etc the way Kelsey Seybold has set up its system. I suggest some healthcare lawyers or consultants take a look at what they hav set up. I'm no expert but it sure seems like Kelsey is non-compliant with HIPPA. Because of my inability to get my father's brain scans we will not be able to see the progress of a particular disease we believe he has.

The doctors good. Billing and in-house testing procedures and practices atrocious. They bill for…read moreanything they feel like and are out rip you and your insurance off

I can't say enough about Dr. Alison Davidow. I have been going to her for almost a decade now and…read moreshe is the best. She is so patient and doesn't make you feel rushed as if her time is more precious than yours. She is really bright and will find a "less invasive" solution before prescribing medication, which I really appreciate since doctors these days just jump to medicating a patient instead of finding a long-term solution. So if you want a no frills, honest, patient and smart doctor, go to Dr. Alison!

Receptionist wanted me to send copies of my id and personal information to a 'Gmail' address. When…read moreI questioned this, she became extremely rude and I asked if I could just give her the information over the phone and she said she had too many papers on desk and email was the only way she chose to do it. That was after trying to say that their appointments were weeks out, and basically pushing a new patient away. Never met the doctor but cannot recommend this place based on this rude front face of their practice.

Doctor Joshua Nguyen has a very pleasant demeanor. His bedside manner is spot on; I never felt…read morehurried or rushed, and he listens carefully and addresses all my concerns and questions. Went to see him for several non-routine illnesses (i.e. it wasn't for the flu or cold), and he was able to diagnose and treat me well.

Dr Nguyen is by far the best experience I have ever had with a physician. He is genuinely concerned…read moreand takes the time to discuss everything with you instead of speaking to you for 5 seconds and prescribing you medicine like most doctors.

I was squeezed in during his lunch today for what I thought was a ruptured eardrum. I hadn't seen…read moreDr. Ott in at least two years, but that was long forgotten with his warm welcome. The care that I received today from both Dr. Ott and his team was so deeply appreciated. Not only did they ensure that my fears and concerns were addressed during my session but they worked hard to help me secure a secondary appointment. Thank you, Dr. Ott and team.

I and my family have been a patient of Dr. John P Ott for several years, and I don't believe you…read morewill find a more caring and qualified physician anywhere. He treats me like a member of his family, but on the same token, his professionalism is unsurpassed. He takes his time to make sure he covers everything in each appointment. I have had several different ailments over the years, and Dr. Ott knew exactly what medications I needed to cure them. I am so very grateful and blessed to have such a wonderful doctor! Make an appointment soon, you will not regret it!