Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I really like my doctor. If it were just her and that office, it would be five stars. My issue is…read morehaving to call that stupid call center. I am taking blood pressure medication and I swear they are the reason. So frustrating not to be be able to talk to the actual doctors office. And the referal system is a mess. You will be the luckiest person on earth if a referal actually gets to where it needs to be before three months bare minimum and that's only if you call that stupid call center numerous times, sit on hold for 20 minutes for the referal department and really really push them. I needed to see a specialist after an ER visit but because the refereal was taking so long, I had to go back to the ER as a follow up. That is just ridiculous. Seriously ridiculous.

Im a heart patient that had a major surgery. I switched over to Village when added additional…read morecoverage with my advantage plan. Ive called atleast 6 times in two week period. 1 returned call. Then when I try to return the call I cant get anyone. This is unbelievable. The Dr's seem to be good. But how would I know!

I have always had excellent service here. I saw Dr McCormack before we moved three years ago and we…read moreboth came back to him when we moved back. Even more special is that he remembered details about our lives even three years later, both medically and personally. It's hard to find primary care doctors who are engaged with you as a person and smart. Even morning labs were done quickly and efficiently. Never a long wait time for either. I feel well taken care of and my health is in good hands.

It's not surprising this clinic has such poor reviews the wait time is always long, the reception…read morestaff is unfriendly and the providers are constantly changing. All they care about is growing the office space and getting new patients not taking care of existing patients. Time for a new PCP!

he is a great doctor andthe nurse is the best, but receptionist just rude. i am sure he loses…read morepatients over the staff.

Great doctor. Terrible staff. They are rude, inconsiderate and condescending. I was told I could…read morenot make an appointment due to non compliance and no show. The last appointment I had, I had to cancel so I called and let them know. They said alright and now I'm hearing this. I bared with this staff because he was such a great doctor. Now I can't even see him let alone speak to him because one of his staff put me on a no appointment list. No explanations or anything. Like I said, great doctor. Terrible, terrible staff. Front desk lady in particular.

Had an appointment and felt listened to. The doctor explained treatment options clearly and didn't…read morerush the visit. Professional and respectful experience.

I love First Primary Care, it's the next best thing from having a doctor make a house visit. You…read moreget assigned a doctor and you can text them anytime there's a concern, you need to make an appt. or you need a prescription. You text the doctor her/him self not the admin. My doctor is Dr. Wertz and she is wonderful. I always feel relaxed around her and she is very professional. Even when something is bothering me and I'm a little anxious she keeps a calm professional demeanor.

Terrible service over the phone. The girl who answered just said hello, no thank you for calling…read moreMidtown family medicine, just rude attitude overall. I called to make my husband who is a lineman oit of pocket at work an appointment and she wouldn't let me do that...she said my husband needs to call. No thanks. Here is a tip, if you are unhappy at your job, go find something that makes you happy. RUDE!

I have been coming here for more than 10 years. I can only say thank you for being there for us…read more your wonderful staff to the amazing Dr.Maldonado how knows his stuff. Thank you so much

great doctor, very welcoming and proficient! Good luck trying to get an appointment. Very busy…read moreoffice, for the right reasons!

Horrible front staff. Rude. This isn't the first time. They will cut you off when you are talking…read more And you can't tell me every one of the patients uses the portal. You can't continue to make people use a portal and not communicate verbally with patients. I will find another place to take my healthcare needs. Even though I like Amy.

Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

Just left the office of Dr Montoya Celi and she is awesome. I arrived 5 mins late but they were…read morestill welcoming and patient with me. I felt relaxed and at ease with staff and doctor. Overall great experience!

Can I give a 0 or negative star? Talk about referring me out. Aren't you a Dr? And why can't I…read moreget the office manager when I want to complain? Too busy for me this office is.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.