Servicios excelente. La atención de Melissa con un problema de reclamo fue de lo mejor.read more

This insurance company doesn't know what they are doing... this is the first insurance company I…read morehad that said to me, we are cancelling your insurance because of me being separated....and then tell me that there not going to cancel my insurance until I show them proof of my new insurance... now all this was said while we had the main insurance company who they had provided for mee on the phone....well even the person who works for the main insurance company... thought that was the most idiotic thing to say considering that they already said they were cancelling my policy... I took care of it ... I cancelled the policy and went to a better insurance company....and after they cancelled my policy...they still took money out of my account, after they were told to stop the autopay...no needless to say...I GOT MY MONEY BACK... BEWARE OF AMISTAD...find another place...

I have all my insurance with Leslie Jeffrey's state farm agency and they are remarkable. They…read morereturn my calls, settle any claims promptly and follow up where this is required: Hurricane Milton most recently! They have my highest recommendation.

Leslie Jeffrey State Farm picked up our policies when we moved to Florida 5 years ago. Since then…read morethe agency has written and managed our car, excess liability, business policies very efficiently and has been very helpful in choosing and managing the costs of the policies as well as providing information as we navigated the many differences in policies in our new state. Most recently their representative Brian did a terrific job researching in order to find important information on a car that I had 10 years and 2 State Farm agents ago... information the previous agents and even the DMV couldn't find in their system.

I love them guys. They help me with my insurance every time. Somethings stressful pops up. I'm very…read moregrateful to have them on my team and will continue to have them on my team. They actually work really hard to get everything figured out and set. Have a good day peopleI love them guys. They help me with my insurance every time something stressful pops up. I'm very grateful to have them on my team and will continue to have them on my team. They actually work really hard to get everything figured out and set. Have a good day

From the owner: Amistad Insurance is a leading low cost auto insurance agency…read more Amistad Insurance provides affordable insurance and compassionate customer service for all, regardless of driving or credit history. We speak your language. We Accept: Driver's Licenses From All Countries Driver's Licenses From All States Expired or Suspended Driver's Licenses International Driver's Licenses Our Insurance Services Cover Auto Boat Business Home Investment Properties Motorcycle Renters RVs

Laci was very engaging and totally helpful. As a Lexus salesperson, I deal with a lot of Insurance…read moreagency personnel and Laci offered quick service very professionally. Simply the best, Brian

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My family and I are proud to have served the Sarasota area for many years!

I have gotten to know Tad Cromley though my involvement with BNI (Business Networking…read moreInternational) and can say he is an honest and hardworking individual. Prior to hurricane Irma hitting Florida, Tad was able to navigate and help me get Flood Insurance for my home in a very timely manner. I recommend Tad for all your potential insurance needs.

Mr. Cromley was incredibly professional, knowledgeable, honest, and friendly, and presented several…read moreinsurance plans that met my needs. He was patient and thorough when reviewing the options, and helped me to understand the pros and cons of each. In the end, I received excellent service, and saved money with the renters and auto insurance chosen. I have no problems recommending this company!

I can't comment as to the negative experiences described below. I have had nothing but good…read moreexperiences with Ideal Insurance and Paul. Paul put together a complete insurance solution for me that was less expensive than going to a big company and getting everything from them. Paul has been in the industry a long time and his experience lends to what he can provide. I've always received prompt and courteous service and never had a problem getting changes made. Do not hesitate to use Ideal insurance. I highly recommend them.

When I first took my business to Ideal, I had great service. Calls were returned in a timely…read moremanner, I could ask for policy reviews, all my questions were addressed and so, in short, I felt like valued customer. At the present time, I have given them my business for one home, one condo, three autos, an umbrella coverage and flood insurance (in other words, a good bit of business!). Over the past couple of years, service has been less than "ideal" -- almost dismal, with e-mails going unanswered for days at a time (sometimes weeks) until I have to "remind" the agent that I had sent one days earlier or pick up the phone. My agent seems mostly e-mail-averse (which is not helpful as I prefer to get answers to important questions IN WRITING) so I find myself feeling I have to practically beg for "yes or no" answers to questions that, in fairness may require a more detailed response. I knew I had finally had enough when I sent an e-mail regarding an issue with the carrier for one of my policies. I had paid the policy renewal more than six weeks PRIOR to the renewal date, on-line (through the carrier's website), but when I went back to the website just one day after my renewal period in order to download my renewal documents, the carrier's site said the policy had not been renewed. I knew this was not accurate, but just to be sure, I double checked my payment on my credit card (it HAD gone through) and so I reached out to my agent at Ideal Insurance because clearly there was a problem that required their intervention. I will add that I already knew that this particular carrier (Federated National) is NOTORIOUSLY SLOW at updating payment information and providing renewal documents but we're talking OVER SIX WEEKS here! I was not able to speak directly to my agent, so one of the other staff (also an agent) responded to my request that they please look into this "snafu" and confirm my payment and tell me how I could access my updated/renewal documents. This woman (who shall remain nameless for her benefit) is ALWAYS rude and dismissive. Why she is still with the agency is a mystery to me, as she is very UN-professional. When I explained my concern, she blew me off as usual by saying simply that she could not see anything amiss on her end (i.e., on her computer), but when I asked how I might then get updated documents, given that my only access to them is through the Federated National on-line site that tells me my policy was not renewed, she heaved a big sigh and said, "Ugh, I'll see what I can do and get back to you." (which was fair enough, though far from "welcoming"). The next thing I know, I have an e-mail that says ONLY this (and the following is the entire e-mail, a "cut and paste"), "The policy is active, like I said it before." Yep, that's all she could do for me. So basically, NO help at all. I then wrote (again) to my agent (a very NICE guy) and after the salutation said, "Just curious as to whether you are still with Ideal?" (because he had not answered the e-mail I had sent over a week previously). I did (surprisingly) get a prompt reply to my e-mail but only to say (and this is another complete "cut and paste"), "Thankful to say I am still here, very busy, with a reduced staff today. Can we talk on Monday [please]". That was LAST Friday. It's now Thursday afternoon of the following week. There was no follow-up on Monday, no phone message, no e-mail and nothing since. I don't honestly expect to hear anything more as this has happened before (sadly) and seems to be the "new normal" at this company. I therefore have decided I will be taking my business elsewhere and would recommend that if you are reading this, you do the same.

Oh my goodness, I cannot praise AutoLife Insurance enough! I got into a collision this morning and…read morewas rear ended by a driver. I immediately called my agent who was available to take my call, at 6:30 in the morning! Talk about AMAZING customer service! Andrew, I cannot thank you enough for your help and assistance and greatly appreciate you being available to help me out in what was already a terrible situation! Kudos to AutoLife and the quality people they have on their team! Would recommend them, and Andrew, to anyone in need of epic service and quality care!

From the owner: AutoLife Insurance Group Inc, Insurance, Auto Insurance, Lakewood Ranch Insurance, Manatee County…read moreInsurance, Insurance Brokers

The only reason I'm giving this place 2 stars is because the Clearwater location was able to help…read moreme get everything taken care of despite this place doing their best to keep me in limbo forever. For starters when my accident happened the Clearwater location was assigned my case and did an excellent job. I was honestly impressed with how good these people were at their job. Then I wasn't sure why but my case was transferred to Sarasota and this is where the dumpster fire begins. The woman I was stuck with Michelle was so clueless on everything that I'm honestly afraid of everyone else who has been assigned to her. I can't believe I have to say this, but she has no idea how mail works. She tells me she sent me some mail to fill out an hour ago and asked if I got it. How do I respond to this??????? Everything question I asked her was followed by "uhhhhhh I don't know." I asked her one simple question and it was to call me when my claim is settled and after 6 months I get mail saying my claim is settled. She couldn't even do one thing. Every time I called her I got voicemail, but my work phone got her every time. Coincidence? If you get this location, be very careful.

This is part two of my Progressive saga. We had a car accident 4 years ago , and I got EOB from Lee…read moreMemorial for an ER visit that Progressive was now paying 400 of an over 9000 bill. I called the number on the letter and spoke to the absolutely worst adjuster. She was not empathetic about me receiving a bill after 4 years. She kept saying it wasn't a bill but it is an explanation of benefits and someone is paying the balance due and is responsible and since it wasn't her, she could afford to be flippant.She kept saying to let my health insurance pay, but they did, and Lee sent them their payment back and they don't pay out on 4 year old claims. After 10 minutes of talking to an adjuster with no solutions, no motivation to help me I decided there must be someone more competent at this organization. I actually talked to someone in legal, and he was able to find a 9000 dollar payment made years ago... Something the adjuster could and should have done if she remotely cared about her customer instead of dismissing me as inconsequential. My advice to anyone is to not give up and don't let an apathetic adjuster convince you to pay an invoice you may not owe. If they have no plausible explanation for why the money is due, question it. Hospitals double bill and make mistakes and you may pay for things you don't owe. If you receive substandard service, look for someone who likes their job and cares about the customer instead of someone who brushes you off. Lesson learned.