I was recommended the company through a friend and when I initially visited the store had a very…read moregood impression of the sales person V. He seemed knowledgeable and took the time to show me various floors and had answers to all my questions. I instantly trusted him which is why my disappointment later was greater. I was specifically looking for vinyl floors as I have a senior dog that often has accidents. V said there are waterproof laminate as well and that he would show me what they have and I should focus on the quality of the floor instead of vinyl vs laminate (European being the best) Most of the floors I liked were out of stock so I went with my 4th favorite (laminate). Everything was smooth at the beginning. When I went to see the floors in my new apartment, I saw the box of flooring and to my surprise it had no mention of it being waterproof ... There were few issues along the way so I got concerned and contacted the manufacture directly instead of Phoenix Flooring. The response was that it was not waterproof nor water resistant and that they would NOT recommend their product for my purpose ... It was shocking and totally puzzling. Why would they recommend something completely opposite to what I am looking for and specifically indicated as priority? I was truly disappointed but I was moving in on Dec. 20, 2020 and it will take weeks to order new floors and arrange for installation which was simply not an option for me. On top of this, in one of the rooms they installed the floors in a different direction as to what I asked for. When I called V, he said the installers thought that would look better ... The direction of the floor did not make sense at all and most importantly, there were no discussion with me that they will lay it differently than what I requested for. It was however corrected. They were 3 days late from the initial deadline set which meant I had to move in and deal with the noise and dust for the first few days which I was not happy about. I would like to note that the contractors were all pleasant, worked hard and did a good job. But it is also important to note that there were at least 6 contractors (demolition, leveling, floor installers) + V going in and out that had keys to my place so you need to be aware of that. (keys going around the contractors) Quality of work - 4/5 Customer service - 2/5 Communication during project - 2/5 Deadline - 2/5 Pricing - 3/5 Although the floors are beautiful, my overall experience was rather disappointing.

Okay--I gave a poor review because I wasn't happy with the lack of service after my floor was…read moreinstalled, but this is 7 years later and I have to say, I am totally in love with this floor--it is engineered hardwood, brushed and oiled and has a finish that is beautiful to the touch as well as to look at. I looked for months for a floor like this. And to be fair, they did tell me not to install this in the bathroom, but I did anyway. It's still gorgeous, even with some minor stains. I would buy this floor again.

Used this company for kitchen renovations about 6 years ago. We we're told the cabinets were made…read morewith plywood for the centre panels. We noticed swelling of the panels by the sinks and damage. It became apparent they used partial board. After several conversations with them and no accountability on their part ( it was our fault because we obviously spilled lots of water) we were told the " Shaker" style door panels cannot be done with plywood and they can replace them at our own cost using the same material. The communication was very poor and negligent. The owner responded to my feedback on their website in a very defensive manner. We found another cabinet company, Allstyle Cabinets, who made us new doors from Plywood. They match exactly and we are now confident in the quality.

We did a complete kitchen and dining room renovation and after securing the best contractors ever…read morewe were introduced to Pacific Rim Cabinets and Paulette ,as that is who Rich & Tim regularly worked with. Our 3 month Reno was seamless and informative with clear communication and professionalism that was above and beyond . I had always heard the nightmare stories of other people's Reno experiences so at the end of ours we were so grateful . Paulette gave us confidence every step of the process. She is so competent and has an eye for design and placement . The fellow, Chris, who did the entire installation of cabinets and drawers was awesome ! Again so professional and the attention to detail and skill involved is overwhelming. This company is local and Canadian which also feels good . They are realistic and accurate in their timeframe which was do appreciated. All in all we were 100% satisfied and highly recommend Pacific Rim Cabinets in Delta.

I came to floor modern for a first time. Met with John and got a quote for laminate…read more Very fast and officiant, excellent workmanship. Very happy with my floor.

We went to 5 different flooring stores. Five. Flooring. Stores…read more We went to Floors Modern twice. The first time, they were the first store we went to and we would dub them later "the expensive flooring store." The second time was to book our floor install because, as it turned out, they were not the most expensive at all. In fact, they had the floor we WANTED at the price we NEEDED. A few general comments: 1. They have a full range of products - so talk to them, they will help you narrow down what is best for your particular conditions. 2. We worked with Garth Burak who was very, very helpful and super responsive to inquiries. 3. THEIR INSTALL TEAM WAS DUCKING AWESOME. Fransico was THE MAN and had more hustle in his baby finger than most people have in their whole body. He busted his but to get the demo done in a day. Huge. KUDOS. Alex was the site forman and he was also awesome, super communicativ. 4. The floors look gorgeous. The team cleaned up after themselves. I can't say enough good things about the experience.

Not the greatest selection of materials when it comes to cabinets, but the price was very good on…read moreeverything. We saved a ton of money on the countertop especially through them. For example, there were less than 20 options for the cabinet design/colour/material, and they could not be customized that much. But again, the countertop had a massive selection and even though we selected a more basic/budget one, it worked out really well in the end. Their team handled the installation and heavy lifting (and I mean heavy, they lugged everything up a flight of stairs with no complaints). Would definitely go with them again in the future.

We used the Langley Office in June 2023 and were very satisfied with the final result. The Shaker…read morecabinets are sturdy and well made and lined with wood. The drawers are soft closing with wood sides and dove tail joints. We were able to do some customization to meet our needs with slightly deeper upper cabinets and a wall cabinet that was on a diagonal by the phone. We also put door panels on the ends of all the cabinets for aesthetics. It took over 10 visits to finalize the design plans . Our salesperson Andy was extremely patient and helpful to make sure I didn't make any mistakes. The installer came on time and did an excellent job. He was very precise and experienced. He was even able to add another shelf to our pantry the day of install. Much appreciated. We recommend Vancouver Cabinets due to their quality and price. We saved a lot of money using Vancouver Cabinets.

Ace tile was great to deal with. The tiles we chose were very good quality and the price was great…read more Our original choice for the flooring was clearly wrong when it arrived at our home but it wasn't a problem, Ace had a great selection to choose from and the installation delay was only one day! Ace provided full service including delivery and demolition removal. Both Jerry and Kam were easy to deal with and I would recommend Ace for your tiling choice

I just purchased beautiful marble tile for our bathroom reno. Jerry was very helpful, and to my…read moredelight everything was in stock!

During the pandemic we lost our contractor for replacement wood windows and were beyond worried…read morethat we would be able to get another company as good. Well, it turned out that Sashmasters was even better, better than we ever dreamed possible. At this point we are thinking of asking them to come back and do another floor of windows because it was so easy for us. Nothing was left undone, from painting, touch-up, clean up and shine up. Everything was meticulously, precisely and beautifully done. On top of that, the workers were the nicest, neatest, most industrious fellows we've ever known.

I am the owner of a 1928 apartment building in South Granville (Vancouver). The windows are…read moreoriginal so I was looking for long overdue replacement. After painstaking due diligence I settled on Sashmasters. Jordan (the owner) has worked with us over the past 5 years as we didn't do all the windows at once. I wanted to see how they would hold up over time..., monitor the customer service (as tenants can be hard on a building), and of course the cost was a consideration. I cannot express our great satisfaction. The quality is exceptional, the service outstanding, and the installation clean and extremely efficient. Of interest, Jordan has kept the same team of installers since the beginning. At the start of the project, I visited the Sashmasters workshop which is what initially settled me on the company. I recommend you do the same. Thank you, Sashmasters. It is our pleasure to give you a head's up!

STAY AWAY!! DISHONEST, POOR WORK AND TERRIBLE COMMUNICATION…read more I hired them to redo all the engineered hardwood in my place following a flood caused by a dishwasher leak. They caused numerous delays in our repair schedule - nearly 5 months delay at their hands and they're not even attempting to come back and finish the job! Portions of the floor are uneven, not glued down as they are supposed to be, and not flush with other tile surfaces. In fact, a week before the job ought to have been finished, and after several delayed completion dates caused directly by them, my wife was having a baby in the hospital. The company co-owner, D. Murcia, emailed me saying he had removed the material from my place, which we paid for, and the job was half done. Further, he said they were not finishing the job unless I agreed to pay more money and that he spoke to other suppliers telling them not to do our job or provide us replacement product. We were totally HELD HOSTAGE and didn't have a choice but to accept the extortive, unreasonable demands because we needed to bring the baby home asap. Additionally, we paid for a premium product but they installed the grade below what we paid for. I STRONGLY RECOMMEND YOU USE SOMEONE ELSE.

I engaged Percy John to supply and install new hardwood flooring in my condo this summer. Because I…read morewas living in my place while the work was going on, my life was a bit awkward, but the installers were professional and accommodating. They were very organized in removing the original flooring, delivering the new material and their tools, and in leaving things clean and tidy. Several friends have come in to see the job in the past two weeks, and all have been wowed by the look and the workmanship. I have already recommended Percy John to three friends who also want to update the comfort and look of their homes.

The team at Curly's Carpet Repair couldn't have completed a better carpet restretch than the one…read morethey were able to provide. I had a significant bump in the middle of the room that now seems like it was a figment of my imagination. The work they completed was really that good. My only wish was that I had them do the original install to begin with. Don't let someone else touch your carpets. Don't let their wimpy little kicker put that lush flooring down. Get the pros at Curly's do it right the first time and you won't ever have to see them or another carpet company ever again!

Our carpeting in 3 bedrooms, hallway and a bunch of stairs needed re-stretching. Carpets look like…read morenew again! Pablo stayed late to get the job done. Would not hesitate to recommend.