Attendant was very helpful The place was very clean Comparatively priced Change was easily available was able to use interact to get change read more

Above being very clean and well spaced out. Lots of parking Today I was in washing a comforter/duvet for the first time visiting Maple Laundromat in Ottawa. As soon as I entered the lady working today guided me to the proper machine for my wash, and also helped me out with an issue I had with getting it started. When I started drying I didn't realize that my comforter/duvet was made of feathers. The attendant realized this in my absence and moved my item to a larger dryer , for proper drying. On my return she explained to me, the reason for this , as well as proper air drying when I get home. So appreciated, thanks again. I will truly recommend your business to anyone. read more

I went to Maple Laundromat based on the one other review. It was a disaster. The vast majority of machines were out of order or reserved. There we're so many machines but so few worked. Don't waste your time, go some where else. read more

Since I have used the MapleLaundromart a few more times, I can report a few changes - COVID has really impacted all businesses in Ottawa - and Maple is no exception- Way back in time, in 1 B.C. (Before Covid) people would be sitting at large tables using a laptop or Tablet as they waited. Now, with serious Covid Variants arriving, the atmosphere has changed to 100% business- Once your laundry is in a washer, you are asked to leave - typically for the wash cycle to finish - 30 to 45 minutes depending on the machine. This really helps social distancing, since, like all laundromats, the machines are all beside each other. Note that the pre-wash cycle at the beginning of each wash, is always cold water- if you check the start of the wash, it will always be cold- on the actual "Wash" cycle, the temperature is what setting you choose - people mistake the pre-wash rinse temperature as the wash temperature! All the machines are front -loading stainless steel, so that there is no center agitator at all- your washing just gently tumbles, so that clothing is never pulled or stressed as in typical home washing machines. - the wide screen TV is turned off- again because of Covid, and the wonderful Health Food machine is off and empty - another casualty of Covid, since you do not want people sitting around eating food! - Social Distancing is taken very seriously , so be prepared to go out during the wash cycle - you can get a coffee at starbucks across parking, and there are a few fast food places to get munchies to take to your car. Amina, the attendant is, as always, scurrying around to keep everyone happy, moving ahead in their task, and making sure social distancing is optimized- The Covid changes make Maple 100% business- not anywhere near the relaxing place it was in 1 B.C. ! -- but, lets face it - the whole point is to do laundry! - highly recommended- I will continue to use this service. - I can hardly wait for the relaxing atmosphere to return to normal , once Covid is under control! Robin Dusty Graves Feb 23 2021 read more