Let's be honest:…read more This is not the sort of place anyone loves to spend time in. Personally, I have a visceral reaction to all nursing homes because of childhood experiences with them. That said, if you have to put your loved ones in a place like this, and believe me, I understand that sometimes you do HAVE to...this is a good one. This place is clean. It doesn't have that old person's home smell that hits you in the face like some places. The vibes are good. The staff is actually friendly, and we saw a lot of smiles. And maybe that's because I bring in two smiley little kids with me every time I'm here, but the nurses and the patients all seem to be in pretty good spirits, which can be rare at rehab centers. It seems as though the staff enjoys their work (as much as anyone does), and they took the time to put up a lot of festive decor for the holiday season. There's a Santa in the dining room, snowflakes and more on all the walls, and that's in addition to the sweet fish tank in the lobby area. From what we know, they take good care of our grandma too, which is the most important thing. She is actually happier here than she was at home, and has the full time round the clock attention she needs. And of course, Matlock is on TV, seemingly at all times.

This place is a lie/scam! What ever the website tells you, is false! There's no chef preparing chef…read morequality food, the rooms do not look like hotel rooms, not even close! Your loved one will be sharing a room with someone else, that is a guarantee. The only place they can put photos of their family is a 8x10 cork board or taped to the wall. Residents are left out in hallways in chairs sleeping, they are not checked on, dressed if needed, or bathed. If your family member needs help, they are ignored, even if yelling at the top of their lungs. If you plan on putting your family member there, you might as well say your last goodbyes. This place will kill whatever spirit they have left. Outside place looks like a lodge transformed to a nursing home, there are large potholes in the parking lot, you could fall, injure yourself and stay there while you're already there. Gutters look like there about to fall off the building, it looks forgotten about, and so do the residents. When you leave, you leave feeling like you need a shower in sanitizer. Go somewhere else please! For the sake of your loved one. I beg you!!!

My Mom ( Alice Oswald ) was being cared for over 4 years by the staff at Aaron Manor. Admittedly,…read moreI ( Jonny Angel ) was a bit apprehensive when she arrived there in 2020 & then Covid hit to make matters worse. My trust and appreciation for everyone grew as the years rolled by. I can't say enough good today ( one week after Mom passed away) about my interactions with everyone there. I was in the facility hundreds of times as the initial diagnosis of 6 months to live stretched into 50 plus months ! I can't help but wonder if the professional employees/ caring staff had something to do with her persevering through strokes , COVID , Parkinson's & more. Thank you for all the support , hugs , laughs and tears at the end. The Oswald family and I will never forget the love , care & help provided by Aaron Manor for the entirety of Moms stay . May the " only true God " bless and support you guys in the future. I highly recommend this facility, these services and staff to anyone in a situation like ours. Mom and the family are were filled with gratitude and I'm 100# sure she would have approved of this messages.

We had an end of life situation. She was one of their multiple covid patients. Multiple calls for…read morevideo chats to say goodbye to our mother, mother in law, grandmother and great grandmother were ignored over a 4 day period. I messaged the social worker to ask why and again, there was NO reply. We put a call into the director.....He also didn't respond. 5 people tried to tell their loved ones goodbye as she died alone with nobody there and it all fell on deaf ears. I find this behavior from the social worker all the way up to the director extremely troubled and this family deserved and explanation. Period. I will continue to ask this question until it is answered. Family of Josephine Sackley Richard (son) Richard (grandchild) Alicia (grandchild) Stacy (grandchild) Dylan (great-grandchild)

My brother died needlessly at this place you fell and broke his neck a lot of unskilled people…read moreworking there no air conditioning stay away

I have worked at this facility for almost three years. The employees are wonderful. They are so…read morecaring. The residents are happy and well cared for. Great place to work.

My Dad just returned home from St. Ann's rehabilitation. What a wonderful facility. The staff were…read morefriendly and kind. The facility is updated and clean. My Dad's is now in better shape than before he became ill. Thank you St Ann's for your dedication and care of your residents. It's hard to find such care especially post covid.

Do not let the catholic front fool you! Bad place due to…read moremore "bad apples" than good! Multiple Nursing staff members are Rude and Disrespectful... and also...not only neglected my family member when oxygen was dangerously low...Twice,.. But Scolded my family member for having the runs or crying.. as well...caught them in the act ....more than once! Tried taking concerns to upper management..Administration ..& VP...they primarily side with their Dishonest Rude staff... PRIOR to reviewing the camera footage of what REALLY took place during any incident!! The Management allow the poor staff those .bad apples...to remain on the floor! Do all you can to keep your loved one away from this facility!!

Top quality care. Staff is very knowledgeable and would highly recommend Burd for all your PT needsread more

From the owner: Burd Physical Therapy is a leading provider of specialized physical therapy services in Rochester,…read moreNY. With a focus on patient-centered care and innovative treatment techniques, Burd Physical Therapy helps individuals recover from injuries, manage chronic conditions, and improve their overall health and wellness.

This is a wonderful place to be. But they need to pay their employees more especially housekeepers,…read morekitchen staff.

Came here to visit my Grandma it is a very nice facility and looks very new. Everyone is very…read morefriendly but some nurses seem confused. My grandma says the food is okayish but soup is delicious.

I would give them no stars if I could. They do not even have basic medical care experience in…read moretreating patients. Gave my brother medication without knowing what the medication was. DID NOT follow the surgeon's orders about the care of his foot. They are forcing a man who is continent to wear a diaper. This is the worst place; you don't want someone you love to go there.

My husband is staying there. Today I came in to find him with brown substance on his hand. His…read morepants were full of this brown substance. Also there was a brown substance on the floor. I alerted the aids and nurse there and was given a run around. Finally after 30 minutes they cleaned him up. Of course I cleaned his hand.

Great service once I actually got an appointment. In an out very quickly they even got to meet…read moreearly. It was a six month wait for the appointment that was the bummer

i was treated with warmth, care, focus to my needs. I was given options and information. They…read moreresponded to questions on mychart quickly. I could not be more satisfied. Was seen for trigger fingers, got injections, then surgery. I'm sorry to read about others experiences, but they certainly didn't match mine.