How are you gonna charge 44 dollars for a banger that anywhere else would be 15 max....what a rip…read moreoff here I am thinking great 24/7 smoke shop but then wanna inflate prices to a point its a joke! 10 out of 10 don't recommend unless you just got money to blow

Staff was very friendly and informative, great customer service. The shop could use some more…read moremerchandise. Hopefully with time, they add more selections of items.

I visited Vape City in the afternoon and thoroughly enjoyed the customer service. The team was…read moreincredibly helpful and kind, especially the manager, a girl with black hair who was incredibly sweet. However, there was another girl named Abby whose name was on my receipt. Abby was very rude and rushed me on my purchase. She didn't make me feel welcome at all and basically ignored me. She gave me a judgmental look, and crying to other customers in the store felt very uncomfortable. I hope she won't help or attend me when I go back. The rest of the employees are super nice and friendly love going to spend my money and seeing them

Just left the store moments ago and the lady is very rude you ask a question and it's like you are…read morebothering her never again

customer service was subpar and i have had a lot of products just stop working very soon after…read morepurchasing them.

I got the new vape called drag 4 Friday evening and it has been leaking like crazy it's literally…read morebrand new , I called the store and complained about it and they said they couldn't do anything about it which is ridiculous and the most ridiculous part was the fact that the manager told the employee that he knew that those mods were known to leak but still didn't address it to the employees to stop customers buying a busted vape and the employee said the manager couldn't help me out which is wrong because I bought a vape with expections of it working how it's suppose to be intended to work ! I am completely frustrated at the fact that I am not able to get an exchange!

Whom ever helped me was always perfessional and knowledgeable. Store is always clean. Discounts are…read moreawesome and they always ask if I want to use mine,they don't just do it . I like menthol and they always help with the mint vapes and ice vapes. Close to my home , that's a plus, for sure. The prices are both on par and right with the other shops I have visited. Give them a try, I bet you'll love it like I do.

Called ahead to see if they carried the SMOK Mico, so when I went in it was a quick purchase for…read moreme. Which was great cause I was in a hurry! There was like a lounge area with a pool table, so I guess you can go and hangout with like minded people in the vaping community they sold CBD as well for anyone looking into that! Like bath bombs and gummies and of course they had a wide selection of oils and salts Robert helped me out! Cool guy!

Nice clean store, friendly people! Need better working vapes though. Overall a good experience.read more

BEWARE!!!!! DO NOT BUY vERY BAD RETAILER I bought 4 TYN vapes as a 1st time customer to this VAPE…read moreCITY Location my 2nd vape turned on and nothing did not work at all so I went to exchange and was told I could not exchange it. I had just bought four horrible absolutely horrible customer service would not even call the owner so I threw money away. Basically do not buy here. They do not tell you they have a 24 hour policy to exchange, I wasn't going to use all four vapes at once never even got one puff out of my vape. I spent $80 in the store BUYER BEWARE I've never had a problem at any other vape city location whatsoever never had a problem with a vape not working. they did not care at all so I took my completely full 100% charge brand new vape out the door with me not able to use. Just a warning to any future customers, I saw the bad reviews and I ignored it and went ahead and didn't trust my gut stupid me..

As advertised open at all hours and very knowledgeable staff! Thank you Jazmin for all your help!read more

Audrey, one of the workers, said she wouldn't sell to my husband cause he was on the phone with me…read more First time THAT happens, what a joke. On top of that they don't have a lot of the flavors. Don't come here if you're having a good day